SPENCER LLC

Really liked the quality of workmanship here and the customer service is first rate. We looked and looked to find cabinets that were of high quality materials and workmanship and found out about Spencer's here on Angie's List. After meeting with Dottie at the shop in Monroe and seeing the displays we were very impressed. We just hoped that their cabinets were in our price range. When we found out that they were we didn't hesitate to get our order on the schedule. Carl is a details guy and takes great pride in the products coming out of the shop. On delivery day, when he found out that the lazy susan cabinet that we ordered would not fit through our doorway he didn't hesitate to take the cabinet back to the shop, make some design changes by removing the base and structuring the upper portion of the cabinet so that it fit back together back on the base in a way in only one way. Aligned just right and back together like a glove. In addition, he designed a "furniture" style trim to go around the base that made it an even more beautiful piece than it started out to be. That's saying something. To top that, he delivered it back to our home within two days. Highly recommended!

Everything went pretty smoothly, the cabinets were done ahead of schedule and sat in my garage for about 2 weeks until the contractor was able to install them. One of the cabinets was slightly (1/4 inch) too long and Spencer came to pick it up and shave off that little bit extra and dropped it back off the next day. I was pretty pleased with how the whole thing went over all.

Spencer Cabinets far exceeded our expectations for our new kitchen. We kept the same footprint of the old kitchen, but extended it by adding more cabinets. Our kitchen is a difficult design because it is horseshoe shaped, with five angles. The outside dimension of the cabinet footprint is forty feet. Spencer?s measurements were so precise that there was only 1/8? gap on the final wall installation. Because Carl had to measure while the old cabinets were still in the room, two of the base cabinets were too deep. Carl picked them up, redid them and had them back in two days. That is exceptional service. We love the look of the natural cherry cabinets. We have four sets of glass doors. The glass is installed the way you would expect it to be in a fine piece of furniture. There are no plastic clips, but quarter round dowels to hold the glass. The drawers for the pots and pans are outfitted with heavy duty slides. This was at Dottie?s (Mrs. Spencer) suggestion. I did not know this was an option and I had already looked at other brands of kitchen cabinets. No one else had mentioned them. Another great suggestion from Dottie was the Over the Counter microwave. I did not want a microwave on the counter or on an open shelf. Dottie also came up with a tiny cabinet to fill a small space next to the dishwasher that might be one of my favorite things. It looks like a great place for cookie sheets, but I use it for cutting boards. We needed floor molding for the wall that does not have any cabinets. Spencer provided us with a piece that matches the eating area of the peninsula. This was an afterthought on our part, but not a problem for the Spencers. Our contractor had help installing the cabinets. His assistant was so impressed with the cabinets that he has ordered cabinets for another client.

The effort made by Spencer LLC to give us beautiful new kitchen cabinets was exceptional. They helped us with the selection, the layout, and interfaced with our other contractors. From the first meeting where we reviewed our plan and the options they had, we were treated like family. Our numerous questions and design changes were answered and plans repeatedly redrawn for our changes. They also offered valuable suggestions based on their years of experience. When the cabinets were delivered they were fully protected, carefully handled, and marked to match the schematic they provided. Our installer, who has been doing cabinet installs for over 30 years, said it was the easiest cabinet installation he had ever done. The quality of the cabinets was beyond belief. Corners and coatings were much more than we had ever seen. Even the glass shelves were designed to support the china and crystal while keeping the beauty of the cabinets. From start to finish, we could not have asked for better service, support or quality. If anyone wants quality work and support for cabinets in any part of the home, Spencer LLC should be your first call.

Before we found Spencer, we got estimates from the two major big box store chains and also from another custom cabinet maker. Dottie Spencer helped us create a cabinet layout that was *exactly* what we wanted. She gave us a functional, great looking place for our microwave - something we hadn't been given by any of the other retailers/builders.. The cabinets arrived yesterday. Carl Spencer helped deliver them and personally directed placement in our house. He was justifiably proud of the cabinets - construction is solid, and attention to the minor details is impressive. They are gorgeous, by the way. Like many people, we are on a budget and honestly hadn't thought we could afford and quot;customand quot; cabinets. We had gotten estimates on mid priced cabinets at the big box stores for that reason. Spencer gave us better quality cabinets with more and quot;extrasand quot; thrown in as standard features - and the price is comparable to the price at the big box stores, better than the price we were given by another custom cabinet maker. The kitchen in our new home will be at the center of the house. It's an open floor plan, so these cabinets will be very visible. I'm glad we got them because they are so impressive and also so functional.

Spencer LLC They gave us a quote about four weeks ago. The quote was $ 70,000. They were less responsive and punctual on getting us the quote and more expensive than we expected. It took longer to get our quote. The quality seems very good and we spent quite a bit of time there but it took time to get the quote. The quote didn't include everything we expect as well. They are likely very good for some people, the quality, not a question of quality, it's just we needed someone more responsive on a regular basis, that's all.

The cabinets are beautiful!! I really appreciated how prompt Dottie was in getting back to me with an estimate, cabinet schematic and 3D picture of what the kitchen would like. I received her estimate via E-mail within two days of my visit to her shop- it took over three weeks for another nearby cabinet company to supply the same information. Carl Spencer came by on a Sunday afternoon to take final measurements which I greatly appreciated as that saved me from having to take time off from work during the week to get that taken care. Another nice personal touch that larger companies probably wouldn't provide...My cabinets were completed so quickly that I still hadn't finalized construction dates with my contractor when I was notified of their completion. Due to delays in getting the kitchen remodel started, the cabinets ended up taking up space in their warehouse for two months before the kitchen was ready for their delivery. They were very understanding and accommodating about the delay in delivery. The Spencers were a pleasure to work with and and they create a beautiful product.

The cabinet is absolutely beautiful. I have had various cabinets made from different companies over the years and this cabinet is the highest quality I've seen. This is a family owned business and I received personal service from the owners. My understanding is they utilize environmentally friendly practices and they are a pleasure to deal with.