HUDY PLUMBING & HEATING INC

I gave Hudy Plumbing a call beginning of April to have them come by and give me quote for a gas line install for an outside BBQ. We set up an appointment for April 20 and Isaac plus a coworker showed up right on time. Isaac wrote up a quote right there and also had a look at my water heater to see if it needed to get flushed or not (at no-charge). The price I thought was fair and I scheduled the install with their office for May 3. The day before the office called me to tell me that Isaac's pipe cutter broke and that he ordered a new one. So they had to reschedule my appointment. They fit me in the following Monday, May 8. On the Friday before they called to tell me that they had to reschedule again as Isaac hurt himself and was out for the week. I talked to the office and initially they fitted me in for Thursday the following week, but then said they have to check on something with Isaac. They called me back the next day to ask if Saturday, May 20, works. I had to cancel another appointment to make it work, but sun was right around the corner and I was really looking forward to a BBQ on our new deck (that one got installed without a hitch). So Saturday morning it was for the install, at last! The day before I ordered a new Weber Grill (the natural gas version) from Lowes and scheduled the delivery for Saturday as well. I was really excited for the weekend! Isaac was scheduled to arrive around 9:00 AM. Around 11:00 AM I got the feeling that he might not show up. I called the office and got their answering machine; left a message telling them that Isaac was a no show and to please call me back on Monday to see what happened. At this point I was getting annoyed. To rub it in, the gas grill got delivered without a hitch and looked great. Monday morning goes by and no call from Hudy Plumbing. So I call them around lunch to find out what was going on. The office told that they cannot reach Isaac and that they will call me back once they hear from him. No call by 3:30 PM (their office closes at 4:00 PM). So I call them again. They tell me that Isaac is very busy, but will call me back today. The afternoon goes into the evening and no call from Isaac. I literally have no idea what it going on. The sun is out at full blast and have that beautiful Weber grill staring at me ready to go. At this point I'm ******. I fully understand that they had to reschedule more than once. Just bad luck. However to not show up and then not even have the courtesy to call me back the next work day is where they completely lost me. 4 days later they still have not called me back.

Isaac fixed everything, but one of the faucets broke again the next day. I called to make an appointment for him to return. No one called back. It took two more phone calls to make an appointment. On the date of appointment, he had his office person call to say he couldn't make it as he had too much work and too many emergencies. I asked to reschedule. She said she would check and get back to me. No one did. I called two additional times and finally got an appointment date and time---today between 1-3 pm. He never showed! I rearranged my schedule and he never came😡I called the office and she couldn't reach him. However, Isaac told her he had texted me early this morning to cancel once again!! I never received a text as he probably texted my land line phone or never bothered to text at all. I'm done with him. Very unprofessional and frustrating. Seems like many contractors think their time is more valuable than mine.

They have replaced our hot water heater and a few other things. Also, some leaky exterior faucets and replaced some things.

Isaac Hudy and his apprentice (sorry, I forgot your name) showed up early after confirming it was ok, and I was thrilled. It took about an hour to re-seal the sink then he cleaned everything up better than it was before he got there. Very professional and fine workmanship. The best combination of friendly customer service, experience, and cost. Will hire again for bigger jobs. Go Penguins!

They found the leak quickly and had it repaired within the hour. Left fans to dry out the area and returned to confirm the area was dry and correctly repaired.

I called to schedule an appointment, originally for 1/27. After receiving a phone call indicating the plumber would be one hour late, I received a second phone call to cancel the appointment for that day, due to a family emergency with the plumber. While it was upsetting that I took the day off and waited around all day, emergencies do happen. So, we rescheduled for Friday evening (1/29). I took time off (again) to be home early for his arrival. Turns out - he never showed up. This time, no phone call or anything. I attempted to call the main office, which conveniently closed before the plumber was meant to show up. I left a message on Friday and have yet to hear back from anyone. Very disappointed.

He was great! He showed up on time and return to perform the work as promised. He even took the time to explain a different matter to me.

This could not have been a better experience. Michael arrived right on time. I showed him the leak under the bathroom sink. He looked it over and told me that it would probably be an easy fix, which would be $160 (the base rate) but that he might have to replace a part which could bring the cost up to $260. I told him to go ahead. He worked for about 1.5 hours and kept me informed of what he was doing every step of the way. He was very nice, totally professional, and respectful of our home - he wore shoe coverings, for example. In the end he fixed the leak, resealed the sink drain and replaced a part that he did not charge for because he didn't like the looks of it. He said it was not the cause of my problem, but he wouldn't feel good about the job if he had not replaced it, so he didn't charge me for it. The final cost was $160 plus tax, for a total of $175.20. I would definitely use Hudy Plumbing again, and hopefully would get Michael again. Highly recommended.

They are really good, I use them all the time. They always make sure everything is working properly, and if you have any problems they will come right back out and take care of it.

Isaac showed up early but was kind enough to wait until the appointed time to come to the door. He assessed the problem and fixed it quickly. He also looked at other areas (at my request) for any signs of trouble. Hudy and Isaac have done work at my home in the past and have always been great to work with.

I just had the most amazing experience one could hope for with a plumber. Issac arrived on time and worked hard to find the water shut off to my barn. When this was not available he worked hard to find the water shut off to my property and even had to pump 3 feet of water out of a well to get to it. He had to drive to Seattle to get the parts he needed. He did this all in one day and did not leave until almost 7 pm. I would highly recommend them to anyone. I would give higher than an A if I could.

We were notified by our water meter reader that we had a leak. Within thirty minutes of my call Isaac Hudy was at the house. He discussed two different options (fixing just the leak under the foundation or also including replacing the main line from the house to the meter). I chose the second option. He left and returned with Michael the next day after renting a back hoe (?) and finished in about four hours. We had used Hudy's services twice before and very happy with the service provided so did not hesitiate to call them first. They came across as very professional and knowledgeable. Other than some fresh gravel there was little evidence they had been working in our yard. Once again I am very happy with Hudy's service and feel I got great quality work for the money spent.

It went well. They were here every day but one. They explained everything very plainly. They cleaned up after themselves and did a great job !

After 50 years of using just a tub we installed a hand held shower. During use water was leaking around the over flow and caused some water damaged in the basement ceiling and walls. We had used Hudy Plumbing and Heating previously and were very pleased with their service. I was also very pleased that Michael was our plumber again. Michael arrived right on time. He quickly determined the problem and replaced the gasket and silicone. He made sure that there was no more leaking. I asked him about the slow draining sinks in the bathroom and he cleaned the drains. He said that the problem was in the pipe leading into the main drain and suggested we try a certain brand of drain cleaner before hiring a plumber to snake it out. He told me where to purchase it and the approximate cost. He also discussed the safety precautions needed. Michael works quickly and efficiently. He answered my many questions pleasantly. Hudy is my plumber company of choice.

I called Hudy's Plumbing this morning and left a voice message. Soon after a pleasant lady returned our call. In a short time Michael arrived and within the hour he found the leaking pipe in the ceiling above the toilet and repaired it. He had to cut through the dry wall to get to the pipe. He was quick, very pleasant as he answered my questions and exceptionally professional. He made sure that I understood the next steps to take and what I should tell the insurance company. He covered his feet upon entering and cleaned up well when finished. Before he left I asked Michael if he would lower the temperature on the water heater under the kitchen sink that was difficult for me to access. Although it took him past the hour he did not charge me extra. I am so pleased with today's service, that Hudy's Plumbing is now our plumbing company of choice.

Work was mostly completed over two weeks. We were regularly updated on status, and both men worked diligently and were pleasant to work with. There was a problem when the vinyl supplier sold part of our order to another customer. Isaac communicated clearly about the problem and made arrangements to complete the job as soon as product came back in stock. There was also a problem with the laminate in the kitchen ... one piece did not match the others and was obvious after all was done. A new sheet was obtained, but it too did not match. Isaac agreed that the result was not acceptable and has obtained new product from the manufacturer and will replace a third time next week. The commitment to quality is much appreciated. All work was completed in a timely manner as appropriate for such varied work.

They said they didn't come out to where I live. They were very courteous and nice.

Showed up on time as usual and had the right equiptment and parts to do the job. When we opened up the floor we found water lines in our way and Steve moved them to accomodate the new drain location for the shower . Cleaned up site when he left.

They'll come out free of charge to do the inspection, and then if something needs to be done, they give a discounted rate. Isaac Hudy is the one that we've seen and he is thorough, knowledgeable and explains things. I fully trust him. We got his name from the neighbors across the street and I've recommended him to the neighbors on the either side of me and he's been there. I've also got other friends who use him.

I have used them for several jobs. I bought a new hot water heater from them. They also did some upgrades in my kitchen. They put in a new sink with a new faucet. They drilled through the wall, through the kitchen, to the outdoors and my backyard and put in an outdoor spigot for my patio garden. The challenge with them is that they do not finish the job upfront. When I wanted the faucet changed, I told them that I wanted something that matched the previous one. What they brought was basically a piece of junk. Once they leave and the job is not done, they do not follow up. I have to call them. When I call them, only then will they come out. The son of the owner is the nicest guy in the world. He is very helpful, personable, and knowledgeable. The only problem with them is that they do not follow up. I even gave my feedback to his office manager, who happened to be his mother. She did not take it very well. Their prices are good, though. I will use them again in the future.

We have enjoyed working with the Hudys. The water tank install was well done and clean. Issak was not only concerned with functionality but also aesthetics, which demonstrates he takes pride in his work. A welcome change to other contractors who do the minimum, making it functional then on to the next job ASAP. Isaak was also very knowledgeable and honest during the estimate process. We wanted a comparison between tankless and traditonal water heaters. He gave honest anwers to cost, efficiency, benefits, drawbacks etc. and did not - in the least - try and persuade our choice. All repairs and installs the Hudys have performed were done right the first time and we have not had one problem. They were on time and flexible to meet our schedule. They were also responsive to a mishap that damaged our hardwood floors in the Kitchen while moving appliances. Steve agreed to have the damaged area replaced at no cost. I wanted to repair the floor (since I installed it) so we agreed to other plumbing repairs that were needed in our home in lieu of repairing the floor.

They treated us very well. They were respectful, considerate, professional, and cleaned up after themselves. They were very good about doing everything that they had to do. They were nice all the way round. They told me everything that they were going to do and why. They even got the permit that the contractor said he got, but never did. The people I worked with knew what they were doing. They would arrive around the time that they said they would be there. The company does everything that they tell you they are going to do, and it s done very well. If the job needs inspection, they even get the city to come out and look at it, without you having to do anything. They are average in price for what they do.

The result is terrific. We had bought one toilet and sink at a store sale, and Isaac bought the second toilet and sink after conferring with us on brand and models. Isaac (and their receptionist) kept in good contact and made sure that we had the correct models and colors. The installation is exceptional. They kept the place clean as they worked and left it spotlessly clean.

I called the company and left a message. They returned my call the next day and scheduled the service call for the following week. The plumber arrived within 10-15 minutes of the appointment time. I explained the problems and the plumber indicated that he could do the work and gave me an estimate of cost. He completed the work in about an hour. All the work was completed satisfactorily - no problems since.

We had a large leak in our outdoor plumbing which appeared to be caused by a leak in an exposed pipe by a faucet. They offered to come right out, but as I was able to turn off the outdoor water, I chose an appointment time that was convenient for me. Isaac dug up the entire area and replaced the very old piping with new and installed a self-draining hose bib (necessary, as we use this water all year round). After checking our water meter, he determined that there was another massive leak. He found that one, dug up the area, showed me the very unorthodox plumbing arrangement involved and solved that leak also. He was very efficient, polite and explained the problems and various solutions to me. I have used Hudy Plumbing for many years and this was again an example of their outstanding service.