GPS Plumbing Inc

Called on a weekend when issues were discovered. Mike answered immediately and had me send photos of the situation. He called me back after reviewing the photos and was kind enough to talk me through the process of shutting off the water at the meter in the event any of our faulty valves decided to leak. He also explained what would need to be done to safely replace the valve I was considering replacing on my own. Received a detailed quote within the range I expected for the work. Would have happily hired GPS Plumbing for this job but ended up going with another company due to an available slot that worked better with my schedule.

Excellent, tank was leaking and needed service quickly. Work was very well done.

Went fine, on-time, clean, neat and professional; price as quoted

Very well; arrived on time, fixed the leak, professional clean up when done.

Installation was quick and painless. Pleasant people to work with

Very well, emergency repair done within one day, at the price quoted

GPS Plumbing tried finding the pipe. Spent a couple of hours digging. Then called for leak detectors to come and refine location (there had been a deck in the way in first round). After discussing leak location with leak detection person, but without observing the newly marked location for the leak, GPS Plumbing indicated they thought the leak was closer in the tree roots, GPS Plumbing quoted more than $1000 more than original quote to bore a new route for 25' new water line. The painted location by the leak detectors was further away, leading me to not think kindly of GPS Plumbing's motives. I balked at the new quote and they refused to do any more work to just repair leak. They did not charge for the work already done. Skip forward to after work performed by 2nd plumber. Leak was finally found further into the tree roots, but not fixable due to age of plastic pipe used and lack of availability of fittings. 2nd plumber also recommended new line requiring trenching. Because of location of trench and trees in the area, the total cost of doing that repair will exceed the cost of boring quoted by GPS Plumbing. The biggest disconnect between my understanding of the situation an the reality of this 55+ year old water line is that I had repaired a leak (15+ years ago) in the line feeding this section and had replaced a section of plastic line between the gate valve and a section of copper pipe diving further into the ground. Thus I thought the line between there and where it enters the house was copper and should have gone about where the leak detection folks had marked on the ground. It turns out the copper pipe I connected to in repairing that old leak only went down about a foot and connected to another plastic pipe that went further from the house before going under the tree roots. So, I am revising my review of GPS Plumbing. Overall grade at this point of B, because the communications could have been handled better. I will leave another review after the work is finished.

Mike came over, gave me a reasonable quote and was able to schedule me in very quickly. He was extremely professional and did a fantastic job ! I will strongly recommend him for any plumbing needs

I had a leak in one of the pipes coming out of my water heater and he found it and fixed it.

Very detail oriented and professional...also very polite which goes a long way!

As our homes are of similar ages, please be aware of your aging hot water tanks... We just happened to hear dripping water one evening, found our 17 years old (at least) Rheem Gas hot water tank leaking out the bottom in garage. We caught it before it flooded into house or garage. I had a hose handy in garage to start the draining process (lucky), then I tried to turn the water off and found the gate valve at top of the tank was defective, I then had to turn off the water to the house. Not fun.. No running water... I did have emergency water in my garage that came in handy. I checked here, then angies list for well rated plumbers, It was 8pm in the evening. I ended up leaving a voice message with GPS Plumbing in Monroe. I felt this well rated single owner business (versus the big commercial guys) might be able to respond quicker. Sure enough, Mike Grady, owner, called me back that evening (after 8pm), asked me to send him some pictures, He responded with an estimate that I accepted. He was able to make it out by 1pm the next day and got us back on line. Professional, quality, timely install. New tank, new shutoff valve, new drain tub under tank!

His name was Mike. I know he does work around our condo complex and they are very happy as well.

Very attentive, responsive. Called in the am for appointment and came in the afternoon. Very reasonable with price. Will use again for bigger project. Thank you!

They were very courteous. They did suggest that I replace some of the tubing from the toilet to the wall because it was fragile tubing, so they replaced that. I was happy with the suggestion. I have had to call them for advice and they were courteous. When they weren't going to get paid for it, they still answered my questions. The clean up was excellent.

It was a wonderful experience. Mike is the real deal. He is pleasant, convivial, and easy to talk to. He came in and got the job done quickly and efficiently and at a fair price. The way he cut the sheetrock was masterful. He bevelled the edge when he cut it out and it fit right back into the hole ready to be taped and mudded with no need to install a backer. Very nice work. Fit. Flush. Tight. Professional. Mike is now my go-to plumber as far as I'm concerned.

Mike arrived on time, excellent service & price as quoted.

I received a call the next day for my request. I explained the situation, he said would call back the next day to schedule me in. He also wanted specific information as to what type of faucets we had and I emailed him with the information. I never received a call. If he didn't want to do the job why not say so at the time. I consider this very unprofessional.

It was a good experience. I don't know what the price is normally but I thought it was high.

They were great. I would recommend them, he was great.

Late on a Thursday afternoon, we discovered a leak in the metal piping leading from the well to our house. The pipe was very old and corroded, and had been punctured by shrub roots close to the house. The punctures were located in a portion of the pipe that couldn't be sealed or otherwise repaired. We contacted Mike Grady at GPS Plumbing, Inc. who was highly recommended by Lanny at American Pump and Well in Snohomish (another great Angie's List service provider). Mike expedited our request, as this was an emergency and we would be without water for several days. On Thursday evening, Mike arrived at the house to decide on a course of action and to see what supplies were needed. He then emailed an estimate of what it would cost with a Senior discount and tax. He arrived early on Monday morning as promised, and worked steadily to complete the job by mid-afternoon despite a torrential rain and thunderstorm. Mike did an excellent repiping job and cleanup. He refilled the trench with dirt and replaced the grass he removed. We will definitely use him again for any plumbing work that we may need in the future.

Mike was very responsive to my phone call and was able to come out sooner than originally planned. He assessed the situation and was able to remove an old damaged flange and install a new metal flange to the cement floor without having to cut into the floor. He attached the new toilet, caulked it and tested it to make sure everything was working. He cleaned up after himself and from start to finish was completed within 2 hours.

When I spoke to Mike on the phone he told me to email him with what I needed done and when it would be a good time to come and estimate my job. I did that but no response for over a week, then when I emailed a second time he responded to my email that it would be 'several weeks" before he could come and review my job. I understand being busy or not wanting to do time consuming work. It would have been nice if he would have told me up front that this wasn't a job he wanted at this time. Maybe he's just so good he has more work than he can accommodate.

GPS Plumbing owner Mike Grady was very professional, knowledgeable, kind, funny, and took time to explain every step of this process to us. We are very impressed with Mike's performance as a Plummer and also with his polite, understanding and helpful personality. It's been a pleasure to get to know Mike. Thank you!

Mike and GPS were very responsive through the entire process. I had worked with them before and knew them to be professional and reliable with high quality work. That level of high quality service continues.

As other customers of Mike's has noted, he's a very skilled plumber who prides himself on being a problem solver. He is not at all daunted by difficult tasks. We highly recommend him.