All Star Chimneys Inc

This was at a rental property and I wanted to make sure the wood stove was working properly before new tenants moved in. $140 was for the part needed, and $40 was for the inspection. I called this company for an inspection to make sure the stove was safe for my tenants. Dan, one of the owners, informed me that I needed an 8-inch wind baffle cap, which cost $140 and needed to be special ordered. I wasn't able to be in town for that long, so I paid them in full. The work was never done. I contacted the company repeatedly for a year following this incident. At first Jessica, the contact person for this company, apologized and said it was a misunderstanding. They offered a gift card for $50 to my mother's grocery store. It never happened. I just wanted the work done. We were out of country, they had my check, and I had no recourse. They've moved around twice already and they never responded to the BBB complaint that I had filed. I would not recommend this company to anybody. I feel like because I was in the military and I was overseas alot, it was very easy to take advantage of us, which they did.

The owner, Dan, appears knowledgeable about his field. The bid was competitive. Work was completed as scheduled. Dan was on the job himself, and both he and his co-worker were courteous and punctual. As the work was just recently completed, I am unable to assess the longevity/performance of the repairs, but have no reason to believe there will be any problems.