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The Drain Doctors

Plumbing, Drain Cleaning, Drain Pipe Installation,

About us

We have been serving Snohomish and King Counties for more than 20 years as a small, family owned and operated plumbing company. As we continue to grow as a referral driven business, we have chosen to do so with the same ethics and idea that if we take care of our customers they will take care of us.

Business highlights

34 years of trusted experience
Family Owned & Operated

Services we offer

Drain pipe installation and cleaning, clogged downspouts, sewer cleaning, sewer spot repair/replacement, waterline repair/replacement, septic tank installation, wells & pumps, catch basin installation and cleaning, stormwater, control structures

Services we don't offer

Interior plumbing, backflow testing, septic pumping

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.671 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
8%
3
1%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 51-71 of 71 reviews

Della B.
05/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Susan M.
03/2016
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: A tiny damp patch was developing on the ceiling in the hall suggesting an upstairs leak. Drain Doctors was able to find the leak and fix it in one visit, which was really important to us as we had guests coming to stay the next day!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

v C.
02/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Katherine E.
02/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Drain Doctors
Thank you for the great review! We look forward to helping you out with future issues.

Judith J L.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Repaired leak.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Response from The Drain Doctors
Thank you for taking the time to review us. We look forward to helping you with future needs.

Sopan G.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Removed one screw, replaced couple of rings. 10 mts job.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$165

Response from The Drain Doctors
Thank you for taking the time in letting us know how we did. Even though the price wasn't to your liking, glad we were able to take care of the issue for you.

CJ O.
11/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Did what was asked, but did not use diagnostic equipment to insure the problem was solved and when the problem repeated itself less than a week later refused to investigate without charging for new work.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$300

Response from The Drain Doctors
Thank you for taking the time to let us know how we did.

Lavar & Mark R.
09/2015
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$135

Response from The Drain Doctors
Thank you for choosing us to do the work for you. We appreciate that you taking the time to let us know how we did. Hopefully you will keep on mind if you need assistance in the future!

Micah J.
09/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Drain Doctors
Thank you for taking the time to let us know how we did. Glad that we were able to take care of that drain for you. We hope you keep us in mind for any future assistance you may need from us!

Molly W.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Wonderful! They came right out and fixed the problem right away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from The Drain Doctors
Thank you so much for taking the time to leave a review! Glad that we were able to come out and take care of the problem for you. We look forward to helping you out with future problems if they come up!

Ruth Rhonda M A.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Professional but warm. Prompt to get the job done. Kept things as tidy as possible. Went beyond expectations.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from The Drain Doctors
[Removed Member name], thank you so much for taking the time to review. We are glad that we were able to get the job done for you quickly and cleanly. It was our pleasure to do the work for you!

Jim H.
07/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$59

Response from The Drain Doctors
Thank you for taking the time to give us a review. We look forward to helping you out on any future needs.

John B.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They gave me a bid, I did not hire them.

Rating CategoryRating out of 5
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Drain Doctors
Thanks for giving us the opportunity to bid on your project [member name removed] . It was a pleasure meeting you.

Phyllis R.
09/2013
5.0
plumbing
  + -1 more
great
Description of Work: checked toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from The Drain Doctors
Short and sweet. Thank you[member's name removed] for the review It was a pleasure to do business with you

Rosemarie M.
12/2012
5.0
plumbing
  + -1 more
e
Description of Work: We found The Drain Doctors on Angie's List as a special for checking out a toilet; replacing a a flush valve;checking drains. We received the service promptly, the day after calling; the service was very efficient and the plumber was polite. We would definitely have The Drain Doctors provide service for us again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from The Drain Doctors
Thanks ! Very glad to have had the opportunity to help you out! Sincerely, Bob Hartwick - Owner

James (Jim) S.
12/2012
5.0
plumbing
  + -1 more
Great.
Description of Work: Gary showed up right on time and got my old Kohler toilet flushing again, good as new. It wasn't an easy job, but he didn't leave until he got it right.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from The Drain Doctors
Thanks ! We appreciate your business!! -Bob Hartwick, Owner

Vera K.
11/2012
5.0
plumbing
  + -1 more
See above
Description of Work: I took the Big Deal from The Drain Doctors for a $59 for a Toilete Tune-up AND plumbing inspection. One of my toilets had been running consistently for a couple of months. He fixed this and put new parts in. He examined the other three toilets which were OK. He looked at the water faucet in the kitchen and gave recommendations. He also examined the water tank and asked if there was anything else that I would like him to inspect. I was considering doing some up-grading in my bathroom, and we discussed the pros and cons. of certain areas.I found him very honest, and he did not push me in areas that he could easily have done so. I will definitely use them again when I need plumbing services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from The Drain Doctors
Hi , thank you for your kind words! We appreciate your business. -Bob Hartwick, Owner.

Charles H.
10/2012
5.0
plumbing
  + -1 more
Our tile contractor recommended Drain Doctor to do the Plumbing work we needed done when we had some tile work done in 2 of our bathrooms. Our technician, Casey, was puncutual, courteous, pleasant, neat, and answered all of our questions. Doing the job right was his number 1 priority. We would definitly use Drain Doctor again.
Description of Work: Installed a 50gal. water heater. Removed and reinstalled 2 bathroom sinks. Replaced 4 bathroom faucets, Removed and reinstalled 2 toilets and replaced the "guts" on 3 toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Response from The Drain Doctors
Hi Member, thanks for your review - it's great to receive feedback that our technicians are doing such a great job. Thanks for your business!! -Bob Hartwick, Owner.

John M.
10/2011
5.0
plumbing, drain cleaning
  + 0 more
Called one outfit on Angie's List and left a message; never called me back. It sounded like I had called a residence and the family message machine took my call. After hanging up, I wondered why the individual didn't have a cell to respond to calls. I then called The Drain Doctors - from Angie's List. The phone was answered immediately; the gentleman stated he was currently on a job and would call me back in 15 minutes. 15 minutes later, he called me back and asked what he could do for me. I gave described my problem and told him I considered it a non-emergency. We made an appointment for the following Monday at 11 a.m. I worked on the problem myself on Saturday and Sunday and was able to clear the clogged line; I called back and canceled the appointment. In doing so, I told the gentleman that I would use him in the future if I needed their services, because of their response to me and the positive attitude I experienced over the phone.He thanked me and we parted ways
Description of Work: No service performed due to home owner fixing the problem.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from The Drain Doctors
Hi, we're so glad that you received prompt service on the phone. Thanks for your review! -Bob Hartwick, Owner.

Rick & Janis T.
02/2011
5.0
plumbing
  + -1 more
I called my old favorite plumber from KZ's Plumbing because I thought my sing was leaking. He told me that they had gone out of business, but he is working for 'The Drain Doctors' now. I even got to ask for my favorite guy, Casey & he came out to check on my sink. It turns out I just have a bad dishwasher.
Description of Work: just a service call. I thought my kitchen sink was leaking, but it was a bad dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from The Drain Doctors
We're so glad we were able to help! Thanks for your business. We appreciate it! Sincerely, Bob Hartwick - Owner.

MICHELLE H.
03/2005
5.0
plumbing
  + -1 more
THEY WERE QUICK,CLEAN AND PROFESSIONAL
Description of Work: REPLACED WATERMAIN

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from The Drain Doctors
[member name removed], It was a pleasure meeting you and tackling your water main headache. Thank you for taking the time to leave a review for us. We always appreciate it.
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    • 3(current)

Contact information

13300 Bothell-Everett Hwy # 621, Mill Creek, WA 98012

http://thedraindoctors.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Drain Pipe Installation,
Sewer Cleaning,
Wells and Pumps,
Septic Systems

FAQ

The Drain Doctors is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

The Drain Doctors accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, The Drain Doctors offers free project estimates.
No, The Drain Doctors does not offer eco-friendly accreditations.
No, The Drain Doctors does not offer a senior discount.
No, The Drain Doctors does not offer emergency services.
Yes, The Drain Doctors offers warranties.
The Drain Doctors offers the following services: Drain pipe installation and cleaning, clogged downspouts, sewer cleaning, sewer spot repair/replacement, waterline repair/replacement, septic tank installation, wells & pumps, catch basin installation and cleaning, stormwater, control structures
Interior plumbing, backflow testing, septic pumping

Contact information

13300 Bothell-Everett Hwy # 621, Mill Creek, WA 98012

http://thedraindoctors.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed