I didn't end up having him come out to service my washer, but his quick assessment saved me time and money. I so appreciate his honesty, and I will absolutely call him for any future repair needs.
Description of Work: I called and talked to Ray. He immediately answered, asked questions about the issue I was having with my washer, and shared his initial assessment, which confirmed what I thought -- I need a new washer. He shared that he'd be more than happy to come out within a day to take a look, but that based on what I'd shared that I'd most likely need a new washer. I told him how much I appreciated his honest, quick assessment, saving me the time and cost of a service call. He was so kind and professional. I'll definitely be calling for future needs!
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Lee Ann S.
01/2015
5.0
appliance repair
 + -1 more
After calling both local and national service providers Sno-King was able to get me the quickest appointment for my washer. I called on Monday and he said they could be out by Thursday. Big name national guys wouldn?t be out for 8 days and other locals said I would have to wait a couple of weeks until after Christmas. I will say I wasn?t confident in their service because when I first called Sno-King I got voice mail, usually for me this is a bad sign. I left a message and hoped for the best. I was pleasantly surprised when received a call back in just a few minutes and the appointment window was just 2 hours (between 10AM and noon); everyone else I had talked to provided appointment windows of 4 to 6 hours at best. After discussing the washing machine issue with Ray, he advised that he was concerned the problem may be the control board and warned me that it could be an expensive repair and I may want to consider replacing the 10 year old machine. His frank & honest advise gave me the opportunity to do some comparison shopping to be prepared for the worst. On the day of service Ray arrived promptly at 10 and got right to work. As it turns out, Ray was right. The control board was fried and I ultimately ended up purchasing a new washer, but his open and honest quote and diagnostic work was well worth the $60 service call and I was confident that I was making the best financial decision for my rental property. Thank you Ray, and job well done!
Description of Work: After a recent power outage the front load Whirlpool washer in my rental unit wouldn't turn on. My tenants have 2 young children and I couldn't leave them without a washer for long. Ray at Sno-King Appliance inspected the machine, diagnosed the issue, and gave me an honest quote for repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Renee P.
12/2014
5.0
appliance repair
 + -1 more
Technician was prompt and fixed the leak in about 15 minutes with a repair kit specifically for frigidaire dishwashers.
Description of Work: repaired a frigidaire dishwasher that was leaking.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Catherine S.
11/2014
5.0
appliance repair
 + -1 more
We suspected a leak from the back of our fridge. Ray quickly diagnosed the problem, had the correct part on hand, and fixed it.
Description of Work: Ray fixed a leak in our fridge. He was punctual, professional and knowledgeable. I would definitely call them again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Lynne Ann H.
10/2014
5.0
appliance repair
 + -1 more
He came to look at my dishwasher which was making grinding sounds. During our initial phone conversation he gave me his travel fee which was very reasonable when compared to similar providers. He arrived on time, was quick and professional in his assessment of my problem and resolved it. I am very pleased with Ray's service and highly recommend him.
Description of Work: Serviced my kitchenaid dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$88
Joseph L.
09/2014
5.0
appliance repair
 + -1 more
Scheduled a 2 hour period between 9a - 11a. He arrived before 9:30a. He found the problem but needed to get a part. So came back in the afternoon with the replacement part, took about 30 mins to fix.
Description of Work: Repair screeching sound from dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$142
Laura P.
08/2014
5.0
appliance repair
 + -1 more
The service was excellent, I'd hire him again in a second!
Description of Work: I have a whirlpool dryer that stopped heating, he came out same day and fixed it super fast. He also helped me with a annoying fridge panel beep for free.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bobbie A.
08/2014
5.0
appliance repair
 + -1 more
I called yesterday morning to make an appointment and Ray said he could be out between 4 and 6 that afternoon. He was here at 4 and had the element replaced in about half and hour. I was impressed that he was able to come out so quickly and was very punctual. I would definitely call them again if needed!
Description of Work: Replaced the heating element in our dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$174
Leah A.
07/2014
5.0
appliance repair
 + -1 more
I have a GE Profile dryer that alternately wouldn't turn on/wouldn't turn off, and a GE wall oven that would beep to indicate it was up to temperature when it was not. Sno-King came out and examined both appliances. Although there was a time range of 11-1pm he showed up around 11, which was really nice. With the wall oven the most likely culprit was the sensor, but his testing showed that was not the issue. It was a problem with the control board, which is no longer made for this old oven. The dryer also had a problem with the control board, which makes sense considering the problems it is exhibiting. Unfortunately that part is also not available. No repairs were made because the parts were not available. I appreciated the punctuality, and honest diagnosis in addition to the very reasonable trip charge. Sucks to have to buy new appliances, but that's home-ownership for you.
Description of Work: Diagnosed issues with wall oven and dryer. Both needed new control boards which are no longer available.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
John H.
05/2014
5.0
appliance repair
 + -1 more
Excellent all around. Prompt, courteous, clean, and a quick diagnosis and repair. Would definitely use them again.
Description of Work: Fixed dryer with no heat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Malcolm M.
03/2014
5.0
appliance repair
 + -1 more
If I get a re-occurrence of the problem I would get this company to come back, and I would use them for any other appliance problem that I might encounter. They were very professional.
Description of Work: They came to troubleshoot a highly intermittent problem and could not get it to re-occur, despite trying very hard and even coming back later in the day to try again. So, outside of the diagnostic effort, no actual repairs were made. The problem has not returned in over a month. The company has not submitted an invoice for the time expended on the job and so I am unable to assess costs.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
CAROLYN R.
03/2014
2.0
appliance repair
 + -1 more
The gentleman who came was very nice. However, after poking around for a time, he told me I needed a new control board for my Kitchen Air double drawer dishwasher. I had another company come out for a second opinion (the company I bought the dishwasher from). They found the problem was simply a hose had been placed in the wrong position - that's why it wouldn't drain properly. He fixed it for the price of a service call.
Description of Work: Diagnosed Dishwasher Issue
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
$80
Response from Sno King Appliance Service Co
I think you reviewed the wrong company. I was on vacation march 24 and I don't work on double drawer dishwashers. Would you please remove this review. Thank you. Ray
Sally H.
02/2014
5.0
appliance repair
 + -1 more
Showed up on time; does a good job with repairs in a timely manner and leaves job site clean He responded to my repair request within 1 week and fixed the appliance if possible, and after 1 repair suggested that it was time to replace the appliance. He recommended a brand that he had found to be as good as any. It was a mid price brand, neither high or low end.
Description of Work: evaluated problem and recommended ti would be cheaper to buy new rather than spending required monies to fix up aging washing machine.. Would use them again. Had Sno King out today to fix two dishwashers that were not draining properly in an apartment. Definitely plan to use him again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$50
Michael B.
02/2014
5.0
appliance repair
 + -1 more
Great service. Definitely would use them again.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Jo S.
02/2014
5.0
appliance repair
 + -1 more
He was here about fifteen minutes from start to finish and have the job done. He was really good.
Description of Work: Sno King Appliance Service Co fixed our refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$236
Carolyn B.
02/2014
5.0
appliance repair
 + -1 more
They are very professional and efficient in their service, and I will continue to use them in the future as well as recommend them to others. Another thing worth noting is that his prices are a cut above the rest when compared to his competitors.
Description of Work: They have repaired my washing machine twice and my oven once.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Mike C.
01/2014
5.0
appliance repair
 + -1 more
Sent information about a failed dryer at my rental house. Sno-King responded promptly and took care of the matter at a very reasonable price. Will definitely use in the future for any appliance repairs.
Description of Work: Repaired my gas dryer that no longer was heating up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Randy M.
01/2014
5.0
appliance repair
 + -1 more
The provider was very familiar with both appliances and was done within an hour. Would refer to friends and use again.
Description of Work: Needed a thermal fuse replaced on a KitchenAid oven as well as a pulley and rope replacement on a dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$245
RENEE F.
01/2014
5.0
appliance repair
 + -1 more
My washing machine stopped working on New Year's eve. I called Sno King on the 2nd of January. They scheduled an appointment and arrived on time. They were able to get it working again but took down the number of the machine in case the timer went bad because that's what seemed to have happened. It's working fine now but if it happens again, they will be totally prepared to work on it if they have to order the part.
Description of Work: I used Sno King Appliance Service Company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Holly B.
01/2014
5.0
appliance repair
 + -1 more
Quickly diagnosed the problem with my dishwasher over the phone. Worked! Thank you!
Description of Work: Left a message for Sno King Appliance and Ray called back within about 5 minutes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ANGIE D.
12/2013
5.0
appliance repair
 + -1 more
The provider arrived when he said he would, gave a diagnosis quickly and asked whether I wanted to complete the work. Upon my assent, he went out to the truck to get the necessary parts and completed the work.
Description of Work: The provider replaced many of the major parts in my clothes dryer that were worn out. The dryer fits in a unique space so it was impossible to replace it with a suitable alternative. I was very happy with the service and would call them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Melissa K.
11/2013
5.0
appliance repair
 + -1 more
Ray came out to look at our dishwasher and dryer, both of which were behaving badly. He fixed the washer that day and the dryer the next. He was very professional and reasonably priced!
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Gloria S.
10/2013
4.0
appliance repair
 + -1 more
When he arrived, I showed him where the dishwasher was in the kitchen. He started repairing the dishwasher. I was trying to start a conversation with him about the dishwasher. He was very quiet and didn't say anything. In fact, my daughter said and quot;Mom you were doing most of the talking.and quot; When he had opened the dishwasher, he started working on it and I had a sticky note in the dishwasher to remind me not to forget about the rinsing dispenser because I needed him to take a look at it because it leaked. He just took the sticky note off and said and quot;We don't need this.and quot; I told him about it, but he just ignored it like it was no big deal. To me it was because every time I filled it with Jet Dry it would leak. When I told him about this, he just shrugged his shoulder. He NEVER said a word to me just showed me what was in the dishwasher that was making the noise and the cost of the repair--very unfriendly. So the rinsing dispenser was never fixed. I'm not going to call another appliance company to come out to fix it and pay twice, so it never was fixed and it still loses the rinsing agent. I will never use Ray with Sno-King Appliance.
Description of Work: Fix the dishwasher.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
$121
Janet P.
10/2013
5.0
appliance repair
 + -1 more
I was tremendously impressed by the quick, competent diagnosis of the problem. The repair was completed very quickly. My dishwasher has been running great ever since. I'm completely happy with the work.
Description of Work: Replaced the 'Options' switches on my dishwasher
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$204
Donna S.
10/2013
5.0
appliance repair
 + -1 more
Ray was prompt, and worked at an efficient pace and reasonably priced! I highly recommend Sno-King Appliance Repair. Money well spent and service was excellent. Thank you, Ray!!!
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*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small
FAQ
Sno King Appliance Service Co is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: Closed
Saturday: Closed
Sno King Appliance Service Co accepts the following forms of payment: Check
No, Sno King Appliance Service Co does not offer free project estimates.
No, Sno King Appliance Service Co does not offer eco-friendly accreditations.
No, Sno King Appliance Service Co does not offer a senior discount.
No, Sno King Appliance Service Co does not offer emergency services.
Yes, Sno King Appliance Service Co offers warranties.
Sno King Appliance Service Co offers the following services: Repair of most major brands of washers, dryers. dishwashers, ranges, and refers.