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Resolute Plumbing and Heating

Plumbing, Natural Gas Lines, Heating and Air Conditioning,

About us

At Resolute Plumbing and Heating we take great pride in creating positive, solution based relationships with our clients. We have over 20 years of industry experience, so you can rest assured that we will work tirelessly to give you the best result possible. We are here to offer you creative and insightful solutions for all your plumbing and heating needs while providing you with the highest quality of workmanship and unsurpassed customer service. Don’t hesitate to put your trust in us. Your satisfaction is our top priority!

Business highlights

12 years of trusted experience

Services we offer

We offer fair priced, honest, clean, neat and professional plumbing and heating services which includes: plumbing, heating and gas troubleshooting, leak locating and repair; drain and sewer clearing, cleaning, inspection & repair; plumbing for new homes, additions, and repiping; fixture repair and installation; boiler and furnace service, repair and replacement; water heater service, repair and replacement; and many other related services...just ask us!!

Services we don't offer

We do not offer but may be able to refer someone who can provide the following services: electrical work, general contracting, roofing, tile shower pan construction, siding, windows, concrete or asphault other than rough patching, landscaping, flooring, drywall repair other than rough patching, painting and water damage clean-up .


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.922 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
5%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 1-22 of 22 reviews

Brett W.
08/2019
5.0
plumbing
  + -1 more
It was an excellent service. They did a good job, price was reasonable and I used them before.
Description of Work: They fixed a leak under the kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brett W.
08/2017
5.0
plumbing
  + -1 more
I've used them before. He's a one-man company and doesn't have the high overhead like other companies, so his prices are lower. He does a good job.
Description of Work: Fixed a leaky toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$163

jaci C.
02/2017
5.0
plumbing, gas leak repair
  + 0 more
The gas leak was repaired by Jeff and his crew and he did a fantastic job. Not only telling us the cause of the leak but also repairing it in the quickest fashion possible all the while keeping things orderly. Our yard although needing to be torn up was put back exactly as prior to the leak by Jeff even replanting plants for both us and the neighbors. In fact our neighbors even commented on what a nice job he did in making everything look the same. The repair work itself was also done well and he was very professional. He even followed up to make sure our gas was turned back on via phone calls and text. I would highly recommend Jeff for any gas repairs you need done. He knows his stuff and has the correct tools for the job.
Description of Work: Had a gas leak underground on some piping that was in our yard. Although Jeff did not find the gas leak he was available at every moment that we needed him including when the leak detection person required a plumber available upon arrival. Jeff went above and beyond the call for trying to get us a repair asap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cheryl T.
02/2017
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Jeff was on time and got the problem fixed after ordering parts. He was friendly and courteous.
Description of Work: My radiant heating system needed repair. Jeff replaced valves that worked the heating vents in the house. His work was great but I have no idea if the $743 was a fair price or not!

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$743

Lisa M.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Ioana D.
07/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

terry P.
03/2016
2.0
plumbing
  + -1 more
unknown
Description of Work: Repaired leaking outdoor faucet attached to brick wall. Started leaking again soon after.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$315

Response from Resolute Plumbing and Heating
We realize that this is a late response and wish we had seen this sooner. We have no record of ever helping this customer, so we think this review may be in error. As company policy, a repair to an existing outdoor faucet would not have been guaranteed or provided with a warranty, and wouldn't have cost $315. Additionally, if we were considered highly rated in responsiveness, punctuality, and professionalism, then we would have most likely been called back and happily corrected any defects.

Mary A.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: A+ emergency service for gas leak over weekend. Jeff fixed multiple leaks staying late and we were able to get our gas turned back on.
Rating CategoryRating out of 5
Yes, I recommend this pro

Linda V.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: We got an estimate for changing out the plumbing in our house. We wanted copper and this guy was one of the few able to do the job. We were only charged the amount of the estimate, which was less expensive than any of the other estimates we got. The work was completed within time frame and we were very happy with the work. Talking to the guy after the job was finished we found he was also very knowledgeable about pex.
Rating CategoryRating out of 5
Yes, I recommend this pro

Brett W.
10/2015
5.0
plumbing
  + -1 more
Jeffrey was great! Very friendly and cleaned up after himself. He did a professional job. I would recommend his service.
Description of Work: They replaced the toilet and shut off valve. They also replaced the pressure relief valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,059.96

Laura M.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I have used Jeff for a few plumbing fixes at my house. He is very helpful and courteous. His prices are good and he is a very honest person to work with. Another bonus is that I know he's the one showing up to do the job. He could use some improvement in punctuality but I'm very pleased with the quality and value of his work and service and would continue to use him in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$500

Jay H.
02/2015
5.0
plumbing, gas leak repair
  + 0 more
unknown
Description of Work: I have had Jeff do quite of few things in my house for a remodel, including adding heat vents, fan venting, plumbing modification and adding a gas line. My summary is that he is awesome. He is trustworthy, fair and straight. I would highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Barbara L S.
02/2015
5.0
plumbing
  + -1 more
They were able to come out the same day we called. Another highly rated plumber on Angie's list gave us a 2 1/2 week time to wait! The Resolute plumber came out that very afternoon, with a helper, and replaced and repaired the drainpipes under our kitchen sink. They were professional and courteous. We were very happy with their service and promptness. It's very nice to know the job was done right.
Description of Work: They repaired our leaky drain pipes under the kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$162

Caren C.
01/2015
5.0
plumbing
  + -1 more
The company was wonderful. I would use them again in a heart beat.
Description of Work: correct some plumbing concerns in the crawl space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Joan M.
11/2014
5.0
plumbing, home remodeling, gas leak repair
  + 1 more
NOTE: I am NOT sure about the price. It could be double that. I have a general contractor who retained and paid Jeff Neil for everything but the exterior faucet. (Waiting for bill on that but it should be about $275. He piped from the inside the house to the exterior so you don't have to worry about freezing pipes, etc. I felt that was reasonable once I understood the time/materials involved.) Jeff returned multiple times as we progressed through a kitchen/bathroom/pantry/laundry room remodel. He was pleasant, knowledgeable, efficient, and highly responsive. We have exposed bathroom plumbing because we put in a tiled shelf to hold a travertine bowl as the wash basin. Oh, and it was higher than normal because my husband is tall and we raised the shelf to be comfortable for him without regard to where the original plumbing was. Jeff did a gorgeous job with oil-rubbed bronze piping such that we don't mind that is exposed. (I was expecting to have to try and spray paint ordinary silver colored piping.) He also took special care when attaching the travertine bowl to the travertine tile on the shelf. We had a problem with a channel drain I'd purchased had some of its oil-rubbed bronze coating lifted off when we removed ordinary painter's tape placed to protect it during grouting. The drain was already grouted in.... Jeff spent time helping me figure out how best to deal with it even though it wasn't an issue with any product he provided or workmanship. (Ultimately the only solution was to tear it out and put in a new one. Ferguson Plumbing and the manufacturer Acco had originally offered a replacement which I'd rejected seeking to maybe just spray paint it, etc... I wasted a lot of my own time researching alternatives even though the manufacturer had been in immediate replacement mode. My fault! Once I accepted their professional judgment and said yes to the new one, it was immediately shipped and they even provided a partial refund that was ample to cover the labor/material costs of tearing out the old and installing the new one.) Everything looks and works fine. No leaks. Good housekeeping when cleaning up after himself. We are asking him back to help install a gas heater in the workshop attached to the garage.
Description of Work: Piping new bathroom trench drain, new under sink piping/faucet, installed new toilet and Toto Washlet, moved gas line for gas range and a washer/dryer hook-up, did everything to get a new kitchen sink/dishwasher/garbage disposal up and running, plus put in an exterior faucet about 2 feet off the deck. We plan to have him return and install an inside "shut off all the water" valve instead of having to go out to the parking strip, lift off a heavy metal cover, and get down on our hands and knees to do it. (A great suggestion he made after learning our goal is to live in this home til we pass away so we are choosing to remodel with future disabilties/physical limitations in mind.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Tamie D.
10/2014
5.0
plumbing
  + -1 more
Went great. Jeff came out one day and moved the water lines so that the condo was only without water for a minimal time. Once we replaced the joists, he returned and re-routed the water lines for us.
Description of Work: Moved water lines for us so we could do joist replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Robert P.
08/2014
5.0
plumbing
  + -1 more
Jeff was super professional during this small job. He actually sized up the situation, and came up with an alteranl plan to what i had in mind. His way turned out to be more efficient, more cost effective, and faster. He and his helper went right to work and cleaned everthing up when finished. Jeff is a good communicator, and explained well what is going on. I have already asked for a quote on a second unrelated project.
Description of Work: Installed new outdoor hose bib.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$186

James C.
07/2014
5.0
plumbing, water heater repair
  + 0 more
Jeff is Awesome! We are selling our home and an inspector noticed our leaky hot water heater. I immediately called Resolute Plumbing and he came out to our home the same day. He was knowledgeable and friendly and had our new hot water heater installed the next day.
Description of Work: He replaced our hot water heater and extended a drain pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Giuliana S.
07/2014
5.0
plumbing
  + -1 more
Very well. Was able to fit me in same day. Was efficient, clean, and very pleasant. I was appreciative of how quickly he worked and didn't turn the job into something more complicated than it had to be. He chose the simplest most effective way to fix problem. This shows his intelligence and ethics.
Description of Work: Removed a broken PVC pipe that was attached to a copper pipe exiting my AC condensing unit. Copper pipe fitting was damaged. Fixed it, and also improved the level of AC condensing unit to hopefully avoid future problems. (Was not installed properly to begin with years ago, but now would be very costly to correct.)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Aimee D.
05/2014
5.0
plumbing
  + -1 more
Jeffery did an excellent job fixing our leaked pipe. He called us within an hour after we posted our request on Angie's list.
Description of Work: fixing our leaked water pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Rick B.
04/2014
5.0
plumbing
  + -1 more
He was very professional. He seemed like he cared about us and our stuff. Not disturbing anything. He went right to work. He was very clean. We just thought, he wasn't the typical plumber. To me he seemed a notch above and was very personable as well. He called to tell us when he was going to show up and it was pretty much in that time frame.
Description of Work: I used Resolute Plumbing and Heating about 4 months ago to put in a disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert T.
12/2013
5.0
plumbing
  + -1 more
Resolute Plumbing re-piped my entire home starting from the city water main connection all the way back through the house. The business owner, Jeff Neil, gave me a detailed proposal of work and cost. He obtained permits, did everything on time and charged the agreed price. The work and cleanup was impeccable and I wasn't expected to make final payment until after city inspectors approval. Since then, Resolute has become my go-to plumbing source.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

    Contact information

    14121 30th Ave SE, Mill Creek, WA 98012


    Service hours

    Sunday:
    9:00 AM - 9:00 PM
    Monday:
    8:00 AM - 9:00 PM
    Tuesday:
    8:00 AM - 9:00 PM
    Wednesday:
    8:00 AM - 9:00 PM
    Thursday:
    8:00 AM - 9:00 PM
    Friday:
    8:00 AM - 9:00 PM
    Saturday:
    9:00 AM - 9:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Natural Gas Lines,
    Heating and Air Conditioning,
    Kitchen and Bath Remodeling,
    Water Heaters,
    Drain Cleaning,
    Sewer Cleaning

    FAQ

    Resolute Plumbing and Heating is currently rated 4.9 overall out of 5.

    Sunday: 9:00 AM - 9:00 PM

    Monday: 8:00 AM - 9:00 PM

    Tuesday: 8:00 AM - 9:00 PM

    Wednesday: 8:00 AM - 9:00 PM

    Thursday: 8:00 AM - 9:00 PM

    Friday: 8:00 AM - 9:00 PM

    Saturday: 9:00 AM - 9:00 PM

    Resolute Plumbing and Heating accepts the following forms of payment: Check,MasterCard,Visa
    No, Resolute Plumbing and Heating does not offer free project estimates.
    No, Resolute Plumbing and Heating does not offer eco-friendly accreditations.
    No, Resolute Plumbing and Heating does not offer a senior discount.
    No, Resolute Plumbing and Heating does not offer emergency services.
    No, Resolute Plumbing and Heating does not offer warranties.
    Resolute Plumbing and Heating offers the following services: We offer fair priced, honest, clean, neat and professional plumbing and heating services which includes: plumbing, heating and gas troubleshooting, leak locating and repair; drain and sewer clearing, cleaning, inspection & repair; plumbing for new homes, additions, and repiping; fixture repair and installation; boiler and furnace service, repair and replacement; water heater service, repair and replacement; and many other related services...just ask us!!
    We do not offer but may be able to refer someone who can provide the following services: electrical work, general contracting, roofing, tile shower pan construction, siding, windows, concrete or asphault other than rough patching, landscaping, flooring, drywall repair other than rough patching, painting and water damage clean-up .

    Contact information

    14121 30th Ave SE, Mill Creek, WA 98012


    Service hours

    Sunday:
    9:00 AM - 9:00 PM
    Monday:
    8:00 AM - 9:00 PM
    Tuesday:
    8:00 AM - 9:00 PM
    Wednesday:
    8:00 AM - 9:00 PM
    Thursday:
    8:00 AM - 9:00 PM
    Friday:
    8:00 AM - 9:00 PM
    Saturday:
    9:00 AM - 9:00 PM