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MOLE PATROL

Pest Control, Animal Removal

About us

A Puget Sound area business since 1983, The Mole Patrol specializes in mole extermination. We are the mole extermination experts because that is all we do. Fast, efficient, professional service.

Business highlights

42 years of trusted experience

Services we offer

Mole extermination, only.

Services we don't offer

Ask for details

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.831 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
3%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 31 reviews

Juan L.
08/2020
5.0
pest control, animal removal
  + 0 more
We had a great experience with the Mole Patrol. They were very professional and did a great job removing our moles. We called the Mole Patrol after unsuccessfully trying to get rid of a mole that consistently was destroying our yard. They set traps at places we would have never guessed were active areas and killed the mole. Unfortunately, 8 weeks later a new group of moles moved into our yard. The Mole Patrol has a great guarantee and waived the setup fee for our second infestation of moles. The Mole Patrol promptly came out and took care of our 2nd round of moles. Within a day of laying the traps all mole activity had stopped and a week later it was confirmed that all moles were dead. The Mole Patrol’s mole removal procedure was easy, convenient, didn’t disrupt our lives, and didn’t take any time from us. The technicians quietly arrived in our backyard, set the traps, and then a week later the traps were gone, and flags were left indicating where Moles had been killed. We really appreciated that we didn’t have to make sure we were home when the Mole technician came – this freed us up during the day to focus on our work and schedules. The Mole Patrol technicians also took great care of our yard, which we deeply appreciated. The traps are set very safely (with a protective covering over the traps) and the dirt and grass preserved to be replaced once the traps are removed. We highly recommend using the Mole Patrol and found it the easiest and most effective way to remove moles from our yard.
Description of Work: Mole Extermination

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Mark N.
02/2018
5.0
pest control
  + -1 more
Emailed, talked on the phone, then it was arranged. One day, the traps were in the yard. After a couple of weeks, there was a flag where one of the traps was set. They had caught a mole. Several days later, I got the email with my invoice. Everything was exactly as specified. All in all, a very nice transaction.
Description of Work: Remove the mole

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

L F I.
10/2017
5.0
pest control
  + -1 more
Super timely and professional.
Description of Work: I had a couple of moles that they removed. The second one showed up after the first set of traps were set and removed, so they came back and set new traps per their guarantee. Got the second one in no time!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Bob K.
06/2017
5.0
pest control
  + -1 more
Very well.. She explained how she works and what she does. Mole was gone and I was emailed a bill. Very convenient, I didn't have to schedule any meeting . They came, finished the job, and restored the sections of the lawn that were disturbed
Description of Work: Mole removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Kevin K.
02/2017
5.0
pest control
  + -1 more
I spent six months trying to deal with moles on my own. I used to smoke bombs, poison, traps.... you name it. I finally decided to call the mole patrol and they took care of it within a couple weeks. Extremely happy and will use them again. Their pricing is fair and they charge on per mole basis.
Description of Work: They came evaluated the property and set up traps in strategic locations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

tracy I.
10/2016
1.0
pest control
  + -1 more
It didn't go, as reviewed above.
Description of Work: I called three times and left two messages. They never answered the phone, nor did they return phone calls. With their lack of responsiveness to potential customers who are obviously stressed over having moles ripping up their yards, they don't deserve to be on Angie's List. Moving on to someone who actually wants my business.

Rating CategoryRating out of 5
responsiveness
1.0


Response from MOLE PATROL
First I would like to apologize if you didn't get a timely response from us. We do not have an office where someone is answering the phone all day, but we do return calls within a day (usually within a few hours) so If you didn't get a message from us, we didn't get yours. We have had periods during the summer where we were unable to take new customers because we'd been overwhelmed, but we've always returned calls to inform customers they would be put on a waiting list, then when availability opened up, we contacted them.

Robert M.
03/2016
5.0
pest control, animal removal
  + 0 more
unknown
Description of Work: Surveyed my mole problem and set traps. Caught all the moles. We have not had any moles since.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Joan F.
02/2016
5.0
pest control, animal removal
  + 0 more
unknown
Description of Work: They caught my mole within a couple weeks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

susan H.
11/2015
5.0
animal removal, pest control
  + 0 more
unknown
Description of Work: They set traps and caught the mole causing making a mess of our yard.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mathew J.
11/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Walter S.
10/2015
5.0
animal removal, pest control
  + 0 more
unknown
Description of Work: Set mole traps and removed moles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Andrew B.
10/2015
5.0
animal removal, pest control
  + 0 more
Very quick to start. Moles were trapped and haven't come back in 3 weeks.
Description of Work: Found and removed 3 very persistent moles that were really ruining my yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

steve S.
08/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

rene H.
08/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Teddi S.
07/2015
5.0
pest control
  + -1 more
unknown
Description of Work: I had been using an exterminator who was putting poison in the holes and he had to come out three times and it did not work. The moles were destroying my lawn so I called Mole Master. They came out the next day, set traps and caught two moles immediately. I was very pleased with their work and am sorry that I waited so long to called someone who used traps. I usually get moles every year or eighteen months. I will definitely used Mole Masters again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Terry lukens L.
07/2015
5.0
pest control
  + -1 more
unknown
Description of Work: They came out immediately after I called - I had moles that were ruining a brand new lawn. They placed the traps and checked them regularly. They caught three moles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Martin L.
02/2015
5.0
pest control
  + -1 more
They were good folks. They were great. We were completely pleased with the service. We couldn't really get to them because the ground was so flooded. The price was reasonable.
Description of Work: We used Mole Patrol.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

william N.
02/2015
4.0
pest control
  + -1 more
unknown
Description of Work: Removed moles

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Kathryn M.
02/2014
5.0
pest control
  + -1 more
Professional, explained charges up front, came promptly and caught 2 moles.Would not hesitate to use again.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Fred B.
02/2014
5.0
pest control
  + -1 more
The yard looks good again, and they will return and set the traps for free if any mole activity is found within the next 3 months.
Description of Work: They came and set a number of traps. They returned to monitor the traps and placed a flag in the location where the mole was caught. They left the traps, but found no further moles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Yvonne B.
01/2014
5.0
animal removal
  + -1 more
They already caught one and put a flag where it was so I could inspect the carnage. They are a great company! I have no complaints with their service. They are always careful about our gates so our dogs don't get loose.
Description of Work: I have used their service twice. They more recently set about sixteen traps in our yard. They charged me two set up fees because we have a big yard. They charge about $70 per mole they catch. I like this option verses other companies who charge per week. They come out every few days to check the traps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Roy A.
06/2013
5.0
pest control
  + -1 more
I thought the mole service I used previously was very good but they are no longer in business so I hired The Mole Patrol. These guys are the best. They are very professional and knowledgeable…and fast. I hardly knew they were here and then they were done. They saved my brand new landscaping. I also saved $100 when, 8 days after my warranty expired, I got new mole activity. They extended my warranty so I didn’t have to pay another installation fee. I highly recommend The Mole Patrol if you have a mole problem. I would rate them AAA if I could.
Description of Work: Exterminated moles that were destroying my new landscaping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Mark D.
01/2013
3.0
pest control
  + -1 more
Dissatisfied with the overall experience, partly due to my lack of knowledge of the actual potential infestation.
Description of Work: Company did eradicate moles but at a high cost. $100 set up and $75 per mole. I had 11 moles infesting my yard. I just had a new lawn installed and these pests were destroying my yard. Contacted this service and they kept catching one after the other. They said it was a record number for any one they had ever seen before. I tried to negotiate a better deal due to the high number of moles but they refused and did not even offer any discount. I think they are in it for the money and don't care about peoples finances and just saw us as a cash cow. I would recommend anyone with moles to look around and negotiate a fee structure in advance prior to any work being done. Luckily no further intrusions have been seen. Add this cost to the cost of the new lawn and we are talking over $2500,OUCH! Live and Learn. Don't recommend them on price or willingness to negotiate.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$925

Response from MOLE PATROL
This review, though technically accurate, is very misleading. Our average customer in 2012 had 3 moles so, yes, 11 moles was a lot of moles. However, catching 11 moles is considerably more work than catching 3 moles. The first time we serviced this customer’s property was in June of 2012 and we made 4 trips in 19 days to capture 8 moles. His bill including the setup charge was $700 but, because of the high dollar amount, we extended our regular 90 Day Limited Warranty to 6 months. We also arranged “No Interest” payment terms so he could take 3 months to pay. He called us back out in July. We caught 2 more moles requiring 2 trips and we invoiced him $150. He didn’t have to pay the $100 setup fee this time because that is what our Limited Warranty covers. We had to wait 4 months to be paid and, once again, we didn’t charge him interest. At the end of October, he called us back and it took us 5 trips to catch 1 mole for which we invoiced him $75. This time, he didn’t have to pay the $100 setup fee because he was covered by the warranty extension we had given him. In addition, we extended his warranty to 1 year. His 1 Year Extended Warranty is still in effect so, if he gets more moles before it expires, he would save an additional $100 each time if he chooses to use our service again. We do offer two discounts. We have “The Baker’s Dozen Discount”. If a customer has 13 moles in any 12 month period, the 13th mole is free. Although only about 1% of our customers ever qualify for this discount, this particular customer will save an additional $75 if he has 2 more moles before his warranty expires. We also offer a “Seniors Discount” of 10% to customers 65 or older. Although we didn’t give this customer an actual discount, he saved $100 (approximately 10%) because we gave him an extended warranty and if he uses our services again before his warranty expires he will save even more. We also gave him 4 months to pay and didn’t charge him interest. We worked hard for this customer and, by his own admission we did a good job. While he didn’t qualify for any of our stated discounts, the money he saved has the same effect as a discount.

Pradeep F.
11/2012
5.0
pest control
  + -1 more
I have used these guys for about 8 years. I've tried traps to capture the moles myself, and when I get tired of the mounds, I've called them. They've caught them usually within 48 hours -- the last time it took 4 days. They are professional, prompt, leave the carcass in the hold in case I want to look at it, or come to the door and show me. They have a 90 day guarantee, so if you find more activity within those 90 days, they'll waive the trap fee and come out again. I wouldn't use anyone else.
Description of Work: Captured and removed mole.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

JIM J.
05/2012
5.0
pest control
  + -1 more
I found them through Angie's List. This was an A1 job. They did a really good job.
Description of Work: They came to deal with some pests on our property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300
    • 1(current)
    • 2

Contact information

PO BOX 14602, Mill Creek, WA 98082

www.mole-patrol.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Animal Removal

FAQ

MOLE PATROL is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

MOLE PATROL accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, MOLE PATROL does not offer free project estimates.
Yes, MOLE PATROL offers eco-friendly accreditations.
No, MOLE PATROL does not offer a senior discount.
No, MOLE PATROL does not offer emergency services.
Yes, MOLE PATROL offers warranties.
MOLE PATROL offers the following services: Mole extermination, only.
Ask for details

Contact information

PO BOX 14602, Mill Creek, WA 98082

www.mole-patrol.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed