Response from Arnott Construction Services
(deleted member name), Many businesses tend to ignore complaints, or pass them off as irrelevant. However, we take complaints seriously and appreciate the opportunity to respond to your complaint and provide you an explanation on how we conduct business. It is always our practice to meet our potential clients in person, discuss in detail our client’s vision and then provide a free estimate detailing the scope of work. I simply could not agree, over the phone, to provide labor for your project that I had not physically inspected or provided you an estimate for. We understand that our customers are very important to the success of business. Therefore, given the opportunity, I would be happy to meet with you in person to discuss your potential project. John Arnott Arnott Construction, Inc.