My overall experience was ok. WE set up the work about 3 weeks in advance, & they were responsive & helpful on the phone. Their price was expensive to me, but that seems to be the going price. The day before the work was to be accomplished, they called to cancel because one person quit & 2 others were going on vacation. This was the day before Memorial Day Weekend. I set it up on that day so I could be out of the house on vacation. They made a good effort to find a replacement "Advanced Refinishing", Kirk Canfield for the same day & the same price. He did a good job, was on time, & professional for the same quoted price of $599. I got to do the clean up, the smell was atrocious (I worried about the toxicity, but was told it was not toxic!??) & lasted for more than a week. We are still airing out the bathroom.
Description of Work: My pedestal tub was to be refinished in my home. It was to be repainted inside & out for $599. Work was not performed because they cancelled at the last minute. They did get a substitute, Advanced Refinishing, Kirk Canfield, who actually did the work & a good job. See Advanced Refinishing for a report on his work.
Rating Category
Rating out of 5
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
EILEEN C.
08/2005
1.0
bathtub refinishing
+ -1 more
WE WERE VERY UNHAPPY WITH THIS COMPANY. THEY DID A BAD JOB THE FIRST TIME WITH RUNS IN THE PAINT. THEN TRYING TO GET THEM TO COME BACK OUT AND FIX IT TOOK FOR EVER. THEY WOULD SAY THEY WERE COMING AND NEVER CAME. FINALLY THEY FIXED IT.
Description of Work: WE HAD THEM COME OUT AND REFINISH THE BATHTUB AND THE TILE AROUND THE BATHTUB.
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Service Categories
Bathtub Restoration
FAQ
AMERICAN BATHTUB REFINISHERS & REMODELERS is currently rated 1.5 overall out of 5.
No, AMERICAN BATHTUB REFINISHERS & REMODELERS does not offer free project estimates.
No, AMERICAN BATHTUB REFINISHERS & REMODELERS does not offer eco-friendly accreditations.
No, AMERICAN BATHTUB REFINISHERS & REMODELERS does not offer a senior discount.
No, AMERICAN BATHTUB REFINISHERS & REMODELERS does not offer emergency services.
No, AMERICAN BATHTUB REFINISHERS & REMODELERS does not offer warranties.