Product Air Heating & Cooling, LLC’s air conditioning services offer a host of benefits that can help property owners get the most out of their AC unit. With regular maintenance and repair work, our experienced technicians can extend the lifespan of a system, and identify potential issues before they snowball into major problems. If a new system needs to be installed, our reliable professionals will work hard to deliver a system that operates at maximum energy efficiency. As a family-owned business, we know from personal experience how important it is to have an efficiently operating air conditioning unit, for both personal comfort and to reduce monthly energy costs. Our work is satisfaction-guaranteed, and we offer same-day scheduling.
Robert at Product heating gave me remarkable service, seeing a complicated furnace repair project to completion. Several service calls and above and beyond patience with the furnace and with myself as the owner. Prompt communication through Angi’s list app got our project going. They even spent time educating my family on the furnace and calling us the day after service to check on us. Thanks! We are all warm in our house with a functioning furnace again! Thank you Product Air!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
David E.
12/2024
5.0
Our 27-year-old furnace stopped working suddenly, leaving us without heat. We contacted Product Air after another company failed to show up for a scheduled service call. Product Air responded quickly. Robert diagnosed the problem as a failed motor and was able to find the part elsewhere in the country. Upon arrival of the necessary part, he worked his schedule to complete installation asap. The company was completely professional and responsive throughout the process. I highly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Toby H.
11/2024
5.0
Very thorough and helpful
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
John J.
11/2024
5.0
Had a real good experience with them. On time, explained what was going on. Very impressed!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Stephen F.
11/2024
5.0
The entire process worked well. We wanted several choices so I could figure out which made most sense for us, who plan to stay in the house for many years. Eli gave us five options, and we selected one that was eligible for a tax credit. I asked if I could do the electrical work and he took some off the bid. The bid was competitive with other companies, but the respectful attention to detail and well written bid impressed us. The install also went well. They removed the gas furnace and air conditioner, replacing with a heat pump that works down to -13F. That all went well except for some minor electrical issues, but they worked with us and quickly resolved it and the electrical inspection was perfect. The installers were polite, attentive, and worked hard. Eli brother Robert answered many questions and helped us with the thermostat, even adding a bonus feature and visiting us immediately to answer more questions about it. Robert wanted to resolve any issues ASAP.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$20,000
Roumen V.
11/2024
5.0
Good quality of work. Fast installation, take them 10 hours to install full system, one unit outside and 4 units inside of the house. End of the day system was operating.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Philip M.
11/2024
5.0
Excellent service. Very professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Shannon K.
08/2024
5.0
The service technicians were very efficient and did a beautiful job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Daryl C.
08/2024
5.0
Product Air did a great job -- very knowledgeable, helpful, & informative, the quality of work was high, and they were priced competitively.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$19,000
Sheri W.
08/2024
5.0
The quotes for the work performed was well within industry standard with excellent warranties on the equipment and the communication and follow up during the quoting and installation process was fantastic!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tim S.
05/2024
5.0
These guys replaced my furnace and added mini split system to my 2nd floor. They did a phenomenal job and really impressed by how they took the time to do everything the 'right" way. No shortcuts here. These guys are the real deal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Joyce N.
04/2024
5.0
Great price and service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Garee B.
03/2024
5.0
Eli, Robert, and Dennis delivered exceptional service and outshined all other competitors in terms of pricing for the installation of a newly ducted Mitsubishi Heat Pump system in our home. They completed the entire house installation in just 2 days. Their work was efficient, tidy, and executed flawlessly. I'm highly impressed and will definitely hire them again for future projects, including installing a 26kw home generator and the second Misubishi heat pump system for our upcoming upstairs addition. Highly recommended!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$29,500
P.K. S.
03/2024
5.0
These folks do not pay sales commission so they have no incentives to sell you the most expensive stuff. Gives you options and discusses them knowledgably. No hidden costs or scope. No small prints to worry about. Available over phone and texts. Good value for money but the bottom line may not look the least. May be backside other guys did not specify or listed all the work involved. Affordable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$21,000
Amarjit M.
02/2024
5.0
Very nice
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kee L.
02/2024
5.0
Robert rerouted the return air system. Showing up as promise and Installation was perfectly done. Pricing very reasonable. Highly recommended.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Anthony M.
02/2024
5.0
I would definitely recommend this company. We ordered a new furnace and they installed it the same day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ken Y.
02/2024
5.0
I have had a lot of bad experiences with contractors in general. This company is one of the rare good ones.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$19,850
George W.
02/2024
5.0
They quoted me a minimum price over the phone. Rob, who came out, opened up the furnace and had to reset it and everything started working great he stayed around and make sure it was gonna stay lit. Then for a little extra bonus, I was putting in a new garbage disposal and I couldn't hang it and he got under and hung it for me. I was have to do is tighten it up now, you can tell they have a real good customer service a small company and they were like most of them where they slap an iPad in your face and make you sign first
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$221
Randy R.
02/2024
4.0
Tech did a great job keeping me informed of when he would arrive
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Joseph K.
01/2024
5.0
The guys got the job done under what were probably some of the toughest circumstances. We appreciate their efforts and are now back in proper order. Thanks again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Hannah P.
01/2024
5.0
When our furnace went out on the coldest day of the year, Greenwood Heating, the people who installed our system last year, couldn't come out for two days. But Eli with Product Air was at our house within hours, fixed the problem within minutes and have been comfy and warm ever since. Couldn't be happier!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$440
Simon W.
01/2024
5.0
Robert and his team did a fantastic job. I called them and they came by to fix the furnace right away at a fair price. Thank you Robert and team ! I would recommend anyone who need HVAC service to give Product Air a call ! Simon
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Vivian Z.
01/2024
4.5
Quick service.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Terry T.
01/2024
5.0
Guy was on time and very knowledgeable. Explained everything that he was doing and why.