Cascade Cabinets Inc

Unaccommodating initial customer service. Unwilling to compromise for simple and easy scheduling requests. Getting them on the phone was tough. I called multiple times on two other days during business hours without anyone picking up, when Stacy finally picked up the phone today she had an attitude as if it's "her way or the highway." Made it feel like I was a problem for them. Too many emails back and forth for a reasonable time request for a bid. I've heard they do great work. Hopefully you have better luck. I'll take my business elsewhere.

unknown

Wonderfully. I first asked them to quote a mirror of a Home Depot job because though I'd heard people say custom was 'not that different in cost', but didn't believe them. Cascade came in cheaper (I told them exact dimensions of each cabinet on the HD quote). When it came time to design the kitchen, they came with great experience and ideas, but were careful to listen to what we wanted for style and utility. They worked with us to go through multiple iterations of the design, including a big change when we learned one of the kitchen's soffits had to stay (original design called for its removal) and they had to totally reimagine how to work the corners near the soffits. They kept a careful eye on the timeline and actually were more prepared than the rest of our job, so when we asked them to push out the install, they did so without complaint. I can't imagine a better group of people to work with on a casework project. I asked them (after the fact) to redo my doors and moldings because the experience was so positive, but it's apparently outside their 'wheelhouse', so I'm on the hunt for a different contractor. Many thanks to Dana and Bill (and the whole team) for the amazing quality of craftsmanship and professionalism!

unknown

So far, so good. The cabinets are due to be installed next Friday, and I'll update when that happens. But so far, Cascade Cabinets has been an absolute pleasure to work with. They've been patient through us changing major design elements and materials, they've been consistently well-priced through all the different bids when we changed things, and they are exceedingly professional. I'm very very pleased so far.

Great company to do business with. Dana and her crew were very flexible on scheduling and worked quickly to get our cabinets built and put in. We were on a time crunch due to our contractor not meeting expectations, Cascade was able to squeeze us in and get our kitchen up and running in a short amount of time. Thanks! Quality cabinets, and workmanship.

Cascade came in after another company did an unbelievably bad job on our first set of cabinets during our remodel. Cascade built far superior cabinets in 1/3 the time and they were exactly what we wanted, they worked with us and contributed many design ideas that we love, as an aside we had Silestone counter tops installed by another great company, Stone Pros, during the installation Glenn from Stone Pros asked and quot;Who did your cabinets? They are dead level, they are making my job easy!and quot; I believe the people at Cascade really enjoy what they do and it shows in their superior work and customer service.

I searched for nearly 1 year to find a cabinet company to give me the look I was wanting, along with a price that was reasonable. I hesitated to call Cascade because I thought perhaps they only worked with homebuilders and not individual homeowners. Luckily, they do work with homeowners and they were so nice and friendly and very accommodating. I am a very fussy person and they gladly tried several times to give me samples boards of stains until they got it just right -- which they did. Very happy with the final product and install. Our cabinetry is made from alderwood and it's just so nice. I had had so many companies and contractors out to bid the job and some for double the price with a lot less quality. One company insulted my intelligence by telling me I could have some sort of doors which had basically a foil product on them, another major storage company came out and for $7,300 I could have laminate shelving and doors -- unbelievable. My husband and I still have two bathrooms and a kitchen to remodel and currently are working on having a gas fireplace installed and will be calling Cascade to build the cabinetry around the fireplace. I'm grateful for such nice custom work at a fair price.

They were very patient with me great consultation, very efficient, came back to finish up the project and they finished without any further delay.