PCE Computing LLC

They did a diagnosis on the CPU and found that it had major problems. No charge for the diagnosis. Jamie was very professional and friendly and handled the transaction extremely well.

Excellent. We will continue to use and recommend this company.

Great, they were slow making first contact with the diagnosis but after that they contacted me with how the work was going and when it was done. I felt the price was reasonable. Pleasant to deal with.

They did great!! Computer works perfect again. Thank you Jaime and TJ!!

I took the laptop home, ran the scan and found 5 items. Removed them and I am able to access the internet. Thanks Chris for your time and efforts.

Nick came out and was extremely knowledgeable. Jamie answers the phone and is also awesome! They always do a great job and need the recognition. They are always friendly and willing to help out.

Took my computer to them and they fixed everything! They even updated and made my computer run great! Jami is AWESOME! Jami called and let me know that my computer was fixed quickly! Customer service is totally on point. Whenever I have a question I can call them up. Total professionalism.

Sent out a man who was very polite.He did an excellent job. The computer is working great and I am pleased with their work.

They are phenomenal! Jamie and everyone else at the company is absolutely outstanding. They know everything about their business and I also gave my friends their information. They come out to my house if something goes wrong. I highly recommend them!

Jamie fixed both of my Laptops my first one needed a Battery and a new hard drive it now works like a new one. I also took another laptop that belongs to my Granddaughter she checked it over and ordered a new Battery I can only say I highly recommend this shop for repair they are the best. Thank you Jamie

The Tech did a wonderful job I was impressed with how fast she got my Laptop done,. it is still working and I'm writting on it right now. I would use this Business again and again. Thank you PCE Computing

The response was immediate and tho the person had a long way to travel, my computer was fixed the same day. I was frustrated as I had called another company and they said they would call back and I waited 1 1/2 days and never heard from them. P.C.E. came to my rescue.

They were very quick to finish and very punctual communicating with me about what was going on.

I brought the computer to the PCE Maple Valley WA shop on 8/6/2013. Two problems were identified: 1) A broken power jack in the computer that needed to be replaced, and 2) A pin from the computer's power jack that was broken off in the power adapter, necessitating the replacement of the power adapter. Both problems were obvious, discussed, and the needed repair agree upon. On 8/26/2013, almost 3 weeks later, I called PCE and was told that the power jack in the computer had been replaced and a new power adapter had been ordered and should be in that Friday 8/30/2013. The technician insisted that he would call me on that Friday with any status. They never called back. On 9/3/2013, I felt that after 25 days, PCE had ample time to make the repairs, but if not, I needed to pick it up anyway and find a reputable repair service to finish the job. I called PCE and was told I could pick up the repaired computer and the dysfunctional power adapter if I wished to do so. They would only charge me for the work that had been done. In conclusion, PCE had my computer for 25 days and did not resolve the problems that were identified when I brought the device to their shop in Maple Valley. The repair agreement stated that after 30 days, any computer left with them could be sold, so I decided I better pick it up before the 30 days had elapsed. PCE was glad to return it to me and only charged me for the work already done. I have ordered a new power adapter which should complete the fix. If not, I will send the computer to the manufacturer for repair.

Nick was on time and professional. He took the time to explain things to me as he did his work. I appreciate his work.

Nick was on time and did a great job. I was impressed with his knowledge and ability to sort out some computer issues I was having.

PCE Computing LLC are easy to talk with and they seem to be really willing to work with you and they are not hung up on charging you for anything small. The environment is like a start up shop and I think eventually they will grow. The were helpful and told me that I could call them after I buy a computer and needed help. I had to leave my computer with them for them to work on it.

My new PC had no sound. Although it was late they stayed on the phone and resolved the issue.

Jamie determined that the failure was one of two components. Base on the cost of the components and the ampount of labor require to replace the failed component I decoised to not fix the computer.

We had been working with another company for 6 months to try to get our computers in our 2 person office to interact with each other-share calendars, contacts, etc. using Outlook 2010. Nick came with a software program we could download for a 14 day free trial. He had downloaded it in his office a day earlier so he could safely recommend how it had worked on his computers. Unlike our previous tech support, Nick backed up our files before adding the new software and deleting the old (that had never worked correctly). He also arranged our contact lists to suit us. He showed us how to use Google Calendar rather than, or in addition to, Outlook Calendar. He showed me how to access my office computer from home - using a free download. How cool is that! We had an amazing experience with Nick Board from PCE Computing LLC. He is our new "go-to guy" for computers. He's very knowledgable, patient, and goes above and beyond to give his clients exceptional customer service!

Overall, my experience was very good. They answered my questions over the phone. Their bid was right on. My computer is working great. One issue that I had was that, the Google maps gave bad direction to their location, so I had trouble finding them. They seemed to be knowledgeable. They were very responsive. The repair was done in timely manner, and it was done well. I had harder time finding them. My computer is working much better than before, and I have no complaints at all. Someone always answered the phone, and when I called to ask how things were going, they again answered the phone.

They are excellent at what they do. They prices are excellent as well.

It went very well. Had to make a second trip for the new video card as the old one was too slow with the new Op system, but that was my error. They were very responsive and easy to deal with.

It went great from start to finish.

It was easy from start to finish, from the initial consult to the check-out.