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"3-month project took 9 months to complete, plus we were threatened with liens because we rightly (by contract) would not pay for clearly incomplete work. Summary below: We hired Northwest Interiors and Design (NWID) for a big project they scheduled to be performed from May to August (3 months). On a six-figure project, they would send only one guy at a time to work on one area on many days, with weeks going without anyone coming and without any work being done on the project. Without any major change orders that would cause delays, the project was completed only 9 months later. We budgeted a delay of 1-2 months, but this excessive delay on a 3 month project seems wholly unacceptable and unprofessional -- especially without any explanation as to why minimal to no work was being done thus delaying the work. Despite all the delays, we were sent invoices for project areas that were obviously not complete (for example, they would bill for an area where the flooring is lacking, or a media center without any cabinet doors at all). We were billed despite the contract saying that payment would be “upon completion” of specific areas -- and these areas took another 3 months or so of work before it could be considered complete. Worse and most appalling, the owner threatened us with liens for us not paying for the incomplete areas -- which we refused to pay based on the contract she herself had drawn up. This is despite them already receiving large sums of money that would be sufficient for any other general contractor to finish the work -- pointing to huge red flags of possible cash flow issues with this company. We had to seek counsel from a lawyer who did advise us not to pay given no payment was actually due per the contract. We had originally decided to spend the extra money and hire a general contractor because I did not want the headache of coordinating subcontractors myself (as I had done on a previous home), and to make sure the project is finished in a timely manner. Unfortunately, NWID cost more, caused more problems/headaches, and took much longer than if I had done the subcontracting myself. Lesson learned. If despite the above review you are still considering hiring them, I would strongly recommend including a “performance clause” in the contract wherein they would be penalized a certain amount of money for every week of delay in the project. I would also recommend against the “design deposit” that they ask for to begin working with them -- unless they specify in writing that they would abide by a performance clause in the final contract, including what weekly financial penalties they face if they do not finish work at a reasonable and agreed-upon time."

"I cannot express enough how unsatisfied I am with the ER Eliete Remodeling Services, LLC and the services provided by the general contractor I hired for my home renovation project. From start to finish, the experience was nothing short of a nightmare. I regret choosing them and would strongly advise others against making the same mistake. Poor Quality Workmanship: The quality of their work was abysmal. The finishes were sloppy, and it was evident that they lacked attention to detail. I had to point out numerous mistakes and flaws that should have been caught during the construction process. Unprofessional Behavior: The behavior of the contractor and their crew was unprofessional and disrespectful. They yelled at my wife, and constantly said we are to picky Lack of Expertise: It became apparent that the contractor lacked the necessary expertise to handle certain aspects of the project. They made numerous mistakes that had to be fixed, causing even more delays and frustration. Had to pay others to fix their mistakes. In conclusion, my experience with this general contractor was a complete disaster. Their lack of professionalism, communication, and expertise resulted in a poorly executed project that was overpriced and far from meeting my expectations. I strongly advise anyone considering hiring this contractor to think twice and explore other options. Save yourself the headache and disappointment. Two weeks after he left our home, we had a major plumbing leak, that required walls to be opened up, more money spent to correct his problems. ER Elite Remodeling will take your money, and either do a poor job or walk away with project not finished, not take your phone calls or texts, but gladly keep your money. Found out later that license is expired...................."