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Pam's Cleaning Services

House Cleaning, Floor Cleaning and Waxing, Animal & House Sitting

About us

I've been in the cleaning business for 20 years. I value all of my customers and understand that each customer is different. I try to accomondate by customers by their individual needs. There will be no surprises as to who comes to your house to do the cleaning. I do all my work myself. I also offer pet/house sitting services. I love animals!

Business highlights

23 years of trusted experience

Services we offer

Housecleaning & Pet Sitting.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.974 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
1%
3
4%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 26-50 of 74 reviews

Patricia R.
01/2014
5.0
house cleaning
  + -1 more
Her price is a bit high @$35/hour but I feel she is worth every penny. I will be using her on a monthly basis from now on. She is fast and thorough and brings her own supplies, including vacuum.
Description of Work: Pam did an excellent job cleaning my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$193

Response from Pam's Cleaning Services
I appreciate you taking the time to review my services. I always try to do my best and work as fast as I can. Unfortunately, my price for monthly services are set at that rate, because it gets alittle more dusty/dirtier. My bi-monthly services are only $30.00 an hour. Thank you very much, and hope this continues to be a great working relationship. Pam

Shannon G.
09/2013
5.0
house cleaning
  + -1 more
She was great at setting up the appointment and scheduling. She called three times to confirm appointment because it was booked so far in advance. She is very professional. I already moved out of state, so I didn't see finished product.
Description of Work: Cleaned house after we moved out

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$152

Response from Pam's Cleaning Services
Thank you for the nice review. I always try and stay in contact with my clients, as a business. To me, that Is so important! Good luck in your new journey! Pam

Sharron D.
06/2013
5.0
house cleaning
  + -1 more
She was really good, very prompt; the works she did was excellent. We had to discontinue using her due to budget restraints.
Description of Work: She cleaned our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pam's Cleaning Services
Thank you, I appreciate the nice review. Good luck to you and your family. Pam

Kathryn R.
05/2013
5.0
house cleaning
  + -1 more
Everything went well as usual. Pam works very hard, does a thorough cleaning, and does good work for a fair price.
Description of Work: She cleaned the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Pam's Cleaning Services
It means a lot to me, when a client appreciates the work that I do. I always try to do my best job. It's my pleasure to work for you and hope this continues to be a great working relationship. Thank you again! Pam

Kathy A.
05/2013
3.0
house cleaning
  + -1 more
she arrive on time and was very nice. She is somewhat older and not too fast, and very expensive. I decide to try someone else.
Description of Work: nice lady but rather slow

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$125

Response from Pam's Cleaning Services
I'm sorry this client was unsatisfied, but when a house has not been clean for years, without any attention. You cannot expect miracles in 4 hours. It takes a lot more detail and attention to get the job done right. I am not a miracle worker! Pam

Martha R.
04/2013
1.0
house cleaning
  + -1 more
I scheduled a time to meet at my home for an estimate but no one showed up. When I called to find out way I was told my phone number had been lost so I did not proceed with receiving service.
Description of Work: No services were performed.

Rating CategoryRating out of 5
punctuality
1.0


Response from Pam's Cleaning Services
This review is a mistake. She must have me mixed up with another company. First of all, I do all my work myself, so if anyone would have scheduled to do an estimate, it would have been myself. I never made arrangements to meet this client and never spoke to this client. I will talk to angie's list about having this review remove, because they have the wrong cleaning service. Pam

katherine D.
12/2012
5.0
house cleaning
  + -1 more
I contacted Pam by email late on a Monday night and she had replied already by the time I woke up the next day. She was able to fit me in the coming weekend, and we hired her for 4 hours of cleaning, mostly to prepare the house for the holidays. She was prompt and moved very quickly while there to address all of our concern areas. In particular, she did a great job in the bathrooms and with dusting. She was efficient with the time she had and quickly understood what needed to be done. She was very professional and I would ask her to come back again.
Description of Work: 4 hours of basic housecleaning, focusing on bathrooms, dusting, vacuuming, mopping floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Pam's Cleaning Services
Member, Thank you for the nice review. What a pleasure it was to meet you and your family! Pam

Ken & Mary F.
09/2012
5.0
house cleaning
  + -1 more
Pam was extremely thorough! She cleaned behind and under things that probably had not been touched by our previous housecleaner. We have two large dogs that spend a good amount of time in the house. Pam moved furniture and furniture cushions to clean under and behind which is very important when you have dogs. We would still be using her services if she still lived in Washington State.
Description of Work: Cleaning our entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leslie C.
08/2012
5.0
house cleaning
  + -1 more
Pam has been cleaning our home for nearly a year. 2 hrs/every other week. She never once rescheduled or failed to show up. I have 100% trust in both Pam's integrity as well as her incredible work ethic. When she arrives, she gets right to work, and works at a fast pace. She's incredibly thorough - i.e. moves all furniture away from wall to vacuum & mop, lifts items up to dust under them, takes out rugs and shakes them before putting back, uses appropriate chemicals for various surfaces (glass stove top and faucets are always flawlessly shiny). She's always meticulous and careful with our belongings - everything is put back in exactly the same spot. We're incredibly sad she's moving to California - we would have happily kept her for many years to come!
Description of Work: Services performed on an every-other-week basis included vacuuming, mopping, dusting, wiping kitchen & bath surfaces, scrubbing dirty walls, cleaning kitchen & bath fixtures (toilets, sinks, tubs, etc.), general tidying.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Lindan W.
07/2012
5.0
house cleaning
  + -1 more
I have always been pleased with her work. Each clean she was able to add something different to the mix and get ahead of issues. I really enjoy coming home to a clean house that doesn't smell like pine sol. I am sad to see her move but am happy these reviews will go with her.
Description of Work: Pam has been cleaning my house for 3 years. I found her on Angies list and have been very pleased with her services. She always shows up on time and even made it to my house during a snow week. She cleans from top to bottom and misses nothing. Pam uses natural products instead of some of those commerical 'green' products which I prefer. I have several natural stone materials throughout my house and she is respectful of each in her cleaning. She does my 'regular' cleaning as well as the deep cleaning when needed. She has used steam to clean an older shower and made it pristine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Pam's Cleaning Services
Member, Thanks so much for the review. I will miss you and your dog (Getty). It nice to know, my clients appreciate me. More than you know, I also appreciate my clients. Good luck to you in the future! Pam

Gregory F.
06/2012
5.0
house cleaning
  + -1 more
Pam is a professional; she is extremely trustworthy - knows her business and goes about it quickly and thoroughly. I would recommend her to anyone looking for general housecleaning services.
Description of Work: Pam provided general house cleaning services including floors (vacuuming/mopping), kitchen, bathrooms, dusting and general clean-up. From day one she was prompt and very industrious; she did not require any monitoring or follow-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pam's Cleaning Services
Thank you for the nice review. It is a pleasure to work for you. Also, thank you so much for having a latte and banana nut bread waiting for me, when I come in the morning.. Pam

Randy P.
04/2012
5.0
house cleaning
  + -1 more
Called Pam on 4/27/2012. She said she is not taking any new clients at this time. Just FYI
Description of Work: Called Pam on 4/27/2012. She said she is not taking any new clients at this time. Just FYI
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Pam's Cleaning Services
As a serious business owner preparing my move to San Diego, CA in August, I feel like it's my obligation to find replacement housecleaners for my loyal clients here in Seattle, WA. So, I'm taking all my extra time and energy to focus on making sure my present clients are not without housecleaners. The decision to move to San Diego, CA was a very difficult one. I will miss all of my Seattle clients and wish all the best of luck. I welcome any new San Diego clients to contact me either by phone or e-mail, anytime after August 15. Thank you, Pam

Patrick R.
03/2012
5.0
house cleaning
  + -1 more
She is always on time and does a very good job. She is a hard worker and a very pleasant person to talk to. She is honest, trustworthy and I believe she enjoys what she does. (from other rooms in the house I can hear her singing while she works). We are more than satisfied with her work.
Description of Work: We've been using Pam's Cleaning Service for over a year. She comes to our house every other week and cleans for 4 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Pam's Cleaning Services
Member, Thank you for the nice review. You and Pat makes it very easy to work for. I will miss you both when I move to San Diego. Thank you very much! Pam

ALEXIS G.
01/2012
5.0
house cleaning
  + -1 more
She was a valuable helper when we needed her a great deal. She made time, she came when she said she would. She did good, professional cleaning plus. Her only weakness, though she never said so and she kept a stiff upper lip and did what was needed, is in confronting clouds of dusty mildew, as I had in the basement. I could see that it was effecting her as it was me. If I get our own house settled down, I would love to have her come and clean if I could get a spot in her schedule.
Description of Work: Pam came more than once during a time when we were struggling to clean and clear my mother's house to ready it for an estate sale, and later to get ready for contractors to come in and do painting, etc. She worked hard just to find times when she could fit us into her schedule, then unbelievably hard to help my husband and me to get heavy furniture up and down impossible stairs, laughing and keeping us cheered up during a very difficult time. Pam is a wonderful person to work with, and works hard. When I elaborately explained odd details of various projects, she simply reminded me that if I told her what was needed, she could keep working. She was right. She swept and mopped dusty floors. She wiped down many surfaces, from bathroom sinks to antique furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Lori F.
09/2011
5.0
house cleaning
  + -1 more
Pam did an excellent job. She worked hard the entire time. The bathroom has tiled walls and floor and she throughly cleaned the grout areas, getting out discoloring that I had not been able to remove. The appliances were cleaned with great detail and looked fantastic when completed. When Pam finished the agreed projects she asked if there was anything else we needed help with and I had not planned on asking her for help with mopping the basement, but she was willing to help with that as well. We had so much else to work on I was very thankful for all her help. Pam is very professional and has a wonderful personality that made it a pleasure to work with her. She was prompt and on time and even agreed to schedule us when I called on a Friday wanting next day service on Saturday, even though she had another job scheduled for later that day. I would hire Pam again any day.
Description of Work: We were preparing my father's home for an estate sell and needed the bathroom cleaned, the kitchen needed the refrigerator, stove, counters and all cabinets cleaned. We also had a filthy basement floor to clean after moving everything out and she mopped that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$193

Wieske D.
09/2011
5.0
house cleaning
  + -1 more
I got her through Angie's List. The price I paid was for 4 hours of work. She really did a nice job of cleaning the home we were moving into. She helped me get things ready. She did a nice job. She worked hard. She was thorough and pleasant to work with. She was professional. She brought her own cleaning supplies. I don't need someone on a regular basis but if I did, I certainly would consider her.
Description of Work: Pam's Cleaning Services came out in August for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sharon H.
07/2011
5.0
house cleaning
  + -1 more
She is professional, extremely efficient and is pleasant to be around. I would highly recommend her.
Description of Work: Pam has leaned my townhouse twice in less than half the time it would have taken me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$122.5

Leslie K.
07/2011
5.0
house cleaning
  + -1 more
Five hours of cleaning. Used all of the time we paid for. She even looked for cleaning opportunities.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Toribio A.
05/2011
5.0
house cleaning
  + -1 more
This is the cleanest that this place has been. Pam cleaned every nook and cranny in the place. I am very pleased and very happy with the service and will be using her again in the furture.
Description of Work: Pam was very easy to work with and the cleaning was excellent. She was very attentive to detail and went above and beyond what was asked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Barb E.
01/2011
5.0
house cleaning
  + -1 more
Pam has been cleaning our house for just over a year and we're VERY happy. Her ethics and professionalism are unparalleled. She's reliable, thorough, and completely easy to work with. It?s been a great fit.
Description of Work: Housecleaning, not including making beds or laundry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BARBARA W.
01/2011
5.0
house cleaning
  + -1 more
We can count on Pam to do a good job every time. She is pleasant to talk with and works very hard. She is honest and trustworthy which are important traits in a housecleaner. She works the full four hours each time and finds things that need cleaning.
Description of Work: We have been using Pam for about two years. She comes every other week for four hours. She has never missed a day and is very punctual. The house smells clean when we walk in. She cleans the whole house and will rotate dusting our bookshelves (of which there are many).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Munira K.
01/2011
5.0
house cleaning
  + -1 more
We have been very happy with the quality of her work and her professionalism. She has been working for us from June 2009. The first time she came over, we discussed how long it would take to clean the house and how often. We were very impressed with the work Pam did the first time and decided to enter into a bi-weekly cleaning arrangement with her. We have not regretted our decision. We appreciate the fact that she is able to work with long term guests and our youngest child plus the nanny in the house at the same time. It's been wonderful to have our house sparkling clean every two weeks.
Description of Work: Pam has been cleaning our 4 bedroom house since June 2009 every two weeks. She cleans for 4 hours each time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128

Geoff D.
10/2010
3.0
house cleaning
  + -1 more
I contacted Pam through Angie's List and asked her to contact me about weekly cleaning service - she was very responsive. She told me on the phone that she is busy and that she probably didn?t have a weekly spot available in her schedule. I told her that I?ve not used a house cleaner in the past and really didn?t know how long it would take or if weekly was too much but would follow her lead when we met. We setup a time for her to come over and have a look. She showed up to my house on time and looked around and told me that once a month would probably be enough. She made a point to tell me several times what she charges and that she has a 3 hour minimum. When Pam left, she said she would get back to me in a few days with a time slot. My schedule is completely flexible and the time slot wasn?t an issue at all for me. We scheduled for her to arrive on Wednesday the 20th around 3:00 PM ? after her job in Seattle. She called back before the 20th and told me that since she was going to work only once per month that she needed to change the time to Monday. Since I?d already made arrangements for my son after school and believe that every other week would be better anyhow, I asked to switch me to every other week. She agreed and we were all set. My understanding was that Pam would work for three hours every other Wednesday and get done what she could. Since I live in an 850 sf house, seemed reasonable. Pam arrived at 3:00 PM. I had printed out a page for her that included our alarm system, my cell and office numbers and some projects that were being completed at the house in the next 4 to 6 weeks to let her know that whatever she could get done it 3 hours was fine and to not worry about not getting to everything. I told her that I would just leave payment in an envelope with her name on it on a bookshelf. Pam called me at 4:30 PM and told me that she wasn?t able to work me into her schedule and that I should look for a new house cleaner and reminded me that she had told me what her billing rate was and that she didn?t appreciate that I didn?t give her full payment. The envelope that I had left was (1) $20 bill short. I came back to the house within a few minutes and added the addition $20 bill. The day of interaction was so strange that I emailed Pam offline before posting this just to find out if she wanted to offer any additional explanation. Pam reiterated that ?I thought the job would be too much for me? and that it made her uncomfortable that I intentionally left out $20.00. And that she isn?t used to being paid in cash? She also reminded me that she?s not obligated to keep me as a client. A little commentary: In my business, I would have paid her part of the full payment up front and the rest upon completion. For large jobs at my house, I pay once the job in completed. However, for small cost services I have performed at my house, I?m much more laid back about it and I pay in cash and the vendors provide a receipt. I take out several hundred dollars in cash each month and have my little envelopes left here and there for various services and shorting Pam $20 was unintentional. If my intension was to swindle $20 from Pam, leaving her alone in my house with my alarm code wouldn?t have been part of the deal. She did a good job on the cleaning but still pretty strange experience overall.
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$90

Response from Pam's Cleaning Services
I have been in this business for over 20 years and initially when I begin a client, it's with the expectation that we must be a good fit for each other. I am full aware that cleaning a client's home is an intimate experience and that we must trust each other, something that has not been lost on me in the many years I have been housecleaning. Perhaps it was a misunderstanding, but the price was clearly discussed and reiterated beforehand as I always have an initial consultation with a client before I begin cleaning his or her house. Surprised at the missing $20 when I later opened the envelope, I called the client to discuss the situation and informed him of the charge that was agreed upon. As this situation could potentially be a misunderstanding, I decided to politely inform him I still did not feel comfortable with the situation and let him know that this arrangement would not work out and that he would need to find another house-cleaner. I have a per hour charge and a 4 hour minimum, but gave this client a discount because he lived nearby and was a first time customer. Although the client had a house on the smaller end, places can be cleaner or dirtier regardless of size. This was not a good fit for us and I did not feel comfortable with this situation, so decided it was best if we both went our separate ways. If you have any questions at all about my work experience or professionalism, please do not hesitate to contact me at all. Thank you.

Mary R.
08/2010
5.0
house cleaning
  + -1 more
I found Pam on Craigslist. She responded immediately to my request for information. She is always punctual, does a thorough job and is very good about responding when we need to get in touch. She is really accomodating when we have to adjust our schedule. I highly recommend her.
Description of Work: Pam has cleaned our house for 1-1/2 years, bathrooms, dusting, wood floors, kitchen, tile, vacuums. She also includes other work as requested. She is always punctual, does a thorough job and is very good about responding when we need to get in touch. I highly recommend her.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

David R.
07/2010
5.0
house cleaning
  + -1 more
Pam always arrives on time, ready to work. She is friendly, always professional, and competitively priced. We are very glad to have Pam as our housekeeper.
Description of Work: Regular bi-weekly housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120
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Contact information

PO Box 1643, Lynnwood, WA 98046


Service hours

Sunday:
8:00 AM - 1:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM

Licensing

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Animal & House Sitting

FAQ

Pam's Cleaning Services is currently rated 4.9 overall out of 5.

Sunday: 8:00 AM - 1:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

Pam's Cleaning Services accepts the following forms of payment: Check
Yes, Pam's Cleaning Services offers free project estimates.
No, Pam's Cleaning Services does not offer eco-friendly accreditations.
No, Pam's Cleaning Services does not offer a senior discount.
No, Pam's Cleaning Services does not offer emergency services.
No, Pam's Cleaning Services does not offer warranties.
Pam's Cleaning Services offers the following services: Housecleaning & Pet Sitting.

Contact information

PO Box 1643, Lynnwood, WA 98046


Service hours

Sunday:
8:00 AM - 1:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM