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Pam's Cleaning Services

House Cleaning, Floor Cleaning and Waxing, Animal & House Sitting

About us

I've been in the cleaning business for 20 years. I value all of my customers and understand that each customer is different. I try to accomondate by customers by their individual needs. There will be no surprises as to who comes to your house to do the cleaning. I do all my work myself. I also offer pet/house sitting services. I love animals!

Business highlights

24 years of trusted experience

Services we offer

Housecleaning & Pet Sitting.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.974 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
1%
3
4%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 51-74 of 74 reviews

Wayne B.
09/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Joyce C.
12/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Pam cleans my house one time a month and has done a good job. We both are able to work with each others schedules and have a nice relationship. She is a hard worker, does her work well, and arrives on time. I am a happy customer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pam's Cleaning Services
Thank You, for the review. I appreciate all my customers that realize this is hard work. Being able to work around each other's schedule is a great part of communication. I believe this is the most important part. Thank you, again. Pam

Cara B.
04/2013
5.0
house cleaning
  + -1 more
Excellent job
Description of Work: Pam came into our home to clean after we had tried Merry Maids for a year. We were locked ina contract with Merry Maids unfortunatley. Pam has been nothing short of amazing. I cannont believe how clean my home is. I never have to check anything and she has cleaned areas not even touched by Merry Maids. She is always on time, professional and there is just absolute peace of mind with her. Highest recommendation I can give, I would give her.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Pam's Cleaning Services
(deleted member name), what a wonderful review! I always try to do the best job I can. And such nice people to work for. I hope this ends up being a very long working relationship. Thank you, Pam

P T.
05/2012
5.0
house cleaning
  + -1 more
.
Description of Work: Pam has been cleaning my home every two weeks for about 3 years. She does basic cleaning and will do additional tasks such as the refrigerator or oven when asked. The house always looks great after she has been here. She always notifies me if she will be late for the scheduled time. On several occasions I requested a change in my schedule for unusual circumstances and she has willingly done so despite having to reschedule other clients. On the few times I have been home while she is cleaning she works the entire time (three hours)! Pam is very professional, organized and thorough. I will miss having her when she moves to San Diego. My loss is San Diego's gain!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

Response from Pam's Cleaning Services
Member, Thank you for the nice review. It's been a pleasure working for you. I will also miss you when I move to San Diego. Thank you again!, Pam

Chad L.
02/2012
5.0
house cleaning
  + -1 more
She does a great job.
Description of Work: She cleans my home for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SUSAN S.
08/2010
5.0
house cleaning
  + -1 more
very satisfied
Description of Work: cleans the whole house top to bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Elizabeth P.
07/2010
5.0
house cleaning
  + -1 more
Everything has been more than satisfactory since she has been working for us for over a year now.
Description of Work: Pam comes to our home every other week for 4 hours. She is very responsible and does an excellent job. I appreciate the fact that she is willing to do anything that I ask of her. She is very careful and cleans everything including floors and all surfaces.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

Patrick P.
01/2010
5.0
house cleaning
  + -1 more
I called Pam to discuss the housecleaning services we needed. As she was not at home when I called, I left a phone message, which she returned quickly. We agreed upon a date and time, and when the time came, she arrived promptly. We did a quick walk-through and decided what could be done in the 3-hour period I had arranged for. I have two cats, and Pam has a slight allergy, so I shut the cats outside while she was working. Pam vacuumed the specified rooms thoroughly, using my vacuum. Then, she proceeded to clean the kitchen, including doing a beautiful job on/in the stove, microwave, and countertops. She also did an excellent job on the kitchen and hallway hardwood floor. She finished by cleaning the bathroom, leaving every surface beautifully shiny. Pam prefers not to use the harsher chemicals, which I appreciated. All-in-all, she did exactly what we wanted, when we wanted, and how we wanted. Great job!!
Description of Work: Vacuuming - Entry, Livingroom, Dining Room Kitchen - Cleaning the countertops and cabinets (outside only). Cleaning the stove and microwave inside and out. Using vinegar to clean the hardwood floor. Small Hallway - Cleaning the hardwood floor. Bathroom - Cleaning the tub tile surround and sliding glass doors. Cleaning the cabinet (outside only) and large medicine cabinet mirror. Cleaning the Toilet. Cleaning the tile floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JANET R.
01/2010
4.0
house cleaning
  + -1 more
I have been very happy with her. I had a very dirty house with a lot of cleaning to do. She cleaned very well, and I was pleased with her. I?ve had her twice at least, I think, and I am going to have her again soon. I spent $132 for four hours. I haven?t had anybody else to do the work recently, and so I wouldn?t know how her price would compare.
Description of Work: I used Pam's Cleaning Services for housecleaning.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

Jeri W.
05/2009
2.0
house cleaning
  + -1 more
Though she was punctual and came to my house to look at it, she was offended that I told her about the things I expected her to do in the four hours she would be here. I simply wanted to ensure that her expectations matched mine. She told me she would be "on edge" cleaning my house. In addition to that, even though she had her own company, she wanted me to write the check out directly to her which puts the responsibility of the employer side of FICA tax on you, the employer (I'm a CPA so I know what I'm talking about here). When I told her I needed to write the check out to her company, she defended her position. I question the prior high grades she has received because my experience did not match those at all. My overall experience was in direct opposition to her prior reviews.
Description of Work: I did not use Pam. Please see below.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
4.0


Response from Pam's Cleaning Services
Dear clients and future clients: In response to this report, I agreed to meet with this client to give a free estimate. Upon initially meeting this client and giving her an estimate, I had concerns about working for her because I believed her expectations to be greater than what I could realistically perform in four hours. This client requested me to perform laundry duties, which I typically don’t perform. I expressed the above reservations to her. I then decided it would not be a good idea to start a working relationship with this client and I got the impression she was offended. My housecleaning company is a sole proprietor business and in talking to my personal CPA, making out a check directly to my personal name does not make any of my clients responsible for my taxes. As a licensed professional, I’m responsible for my own taxes. I apologize that this particular client had a negative reaction upon our initial meeting, but I strive to maintain professionalism at all times. Also, the majority of my clients have pets and I comfortably work around them. Feel free to contact me at (425) 778-4813 regarding any concerns. I’m also able to provide references upon request. Pam Randall

Jennifer F.
04/2009
5.0
house cleaning
  + -1 more
Pam was punctual about getting back to my inquiry. She spent time to do a personal walk through prior to the first cleaning, which was great because I could point out my particular view of problem spots and she could provide reality checks of what could be accomplished in four hours. Pam has cleaned for us twice now and I hope she's with us for a long time to come. She's punctual and it's such a joy to come home to a clean home, giving me more time to actually enjoy my family!
Description of Work: Provide 4 hours of cleaning services twice a month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

Viki P.
03/2009
5.0
house cleaning
  + -1 more
Overall, she did great. We came home to a clean smelling house (she used her own cleaning products) I asked her to do a couple of things I though she should be doing (wiping the fingerprints off the inside of the bathroom door). We would have continued to use her, but we're doing construction and there's no point. One day my son's friend came by to pick up my son's motorcycle helmet, which was sitting out in plain view in the kitchen. She called me to verify that this was ok to do, rather than just giving him the helmet, We thought this was great. We will hire her again if we hire another housekeeper.
Description of Work: Pam worked for us for about 6 months. She came in every other week and cleaned the kitchen, bathroooms, dusted,vacuumed upstairs and down and washed the hardwoods.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Nicole R.
02/2009
5.0
house cleaning
  + -1 more
Pam always arrived on time to clean our 3 bedroom rambler. She was efficient, got the job done right, and was good with my young kids following her around and wanting to play with the Swiffer! Unfortunately we moved and cleaning services didn't fit into our budget anymore. But I would hire her back in an instant. I don't recall the exact charge, but I believe it was around 24.00/hour.
Description of Work: Pam cleaned our house once a week for nearly a year from 2007-2008. I've been meaning to review her services for a while.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24

Suzanne G.
11/2008
5.0
house cleaning
  + -1 more
She did a really good job. She was very friendly and easy to deal with. She answered any questions and did exactly what I had asked her to do. She was easy to get a hold of and was very responsive to my call.
Description of Work: I hired Pam to clean my entire house before I moved out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Erin H.
10/2008
5.0
house cleaning
  + -1 more
We've had Pam over to clean twice monthly for several months. She is ALWAYS punctual, extremely thorough and extraordinarily kind (my husband is usually home while Pam is here and he always speaks fondly of their conversations). Our wood floors literally shine after she's been here and the ever-present dog hair (our lab sheds year-round) is completely gone from every surface in the house. I always thought those "dog people" were strange, but I now realize I've joined their ranks and recognize my dog's affection for Pam (and her patience with him!) as a testament to her character. Jasper literally knows "Pam Tuesdays" from every other day on the calendar and waits in the living room for her arrival; Pam graciously allows him to follow her through the house as she cleans. I HIGHLY recommend Pam's services.
Description of Work: House cleaning. Four hour clean always done by Pam herself. Unbeatable rate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Maggie and Rocky W.
10/2008
5.0
house cleaning
  + -1 more
She is great. We love how well she cleans and it has been a pleasant experience working with her. We have no complaints. We trust her and would recommend her services to others.
Description of Work: We have Pam come and clean the inside of our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laurie M.
10/2008
5.0
house cleaning
  + -1 more
Pam was professional and friendly. She arrived on time and did a thorough job cleaning both the main floor and the lower floor of the apartment I was moving out of (6 hours of cleaning). My landlord called a couple days later and said she was very pleased with how clean the apartment was and asked for the contact information of the person who had cleaned it in order to hire them herself. Thanks Pam!
Description of Work: I recently moved out of a large-ish, 2-bedroom duplex apartment and I hired Pam to do a move out cleaning for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$192

Ginny C.
09/2008
5.0
house cleaning
  + -1 more
Pam promptly answered my inquiry, gave me an estimate over the phone, and scheduled the work within a week of calling. She actually came over in the evening, after completing another job during the day. I had a list prepared of what I wanted cleaned, and she did exactly what I asked. The only thing is, she had to work using only the overhead lights, since the house was empty and it was night time - so she missed a few things - not her fault. Pam is very professional and thorough. The house looked (and smelled) wonderful after she was done.
Description of Work: Cleaned house in preparation for rental.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

HOWARD S.
07/2008
5.0
house cleaning
  + -1 more
Called Pam because the nature of her recommendations commented on quality of her work. This was important to us. She responded promptly to our call. Scheduled to do the work in a few days. Showed up promptly and was thorough in her work. When we have more cleaning to be done we will use Pam. Besides being a hard worker Pam is a cheerful lady, a pleasure.
Description of Work: Spent day cleaning and preparing a rental home for the next tenant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

melissa F.
05/2008
5.0
house cleaning
  + -1 more
Excellent - on time, thorough, good communication skills - we were very pleased with the services offered and the quality.
Description of Work: Housecleaning twice monthly. Cleaning 5 bedroom, 3 bath home lived in by 2 humans, 2 dogs, 4 cats.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Elizabeth R.
04/2008
5.0
house cleaning
  + -1 more
She worked around my crazy schedule, and did a 4 hour cleaning/organizing job that is one of the best I've ever gotten. So many house cleaners start out really energetic, and then slow way down, esp after 3 hours. Her energy is great, and she leaves a very polished/clean look. I'll definitely hire her back, we had to do a pretty broad job because there was so much to cover and not enough time to really focus closely on one area, but I know that she'll pay attention to detail, and plan to have her back to do more detailed work. She's tops, and I'd definitely hire her again.
Description of Work: Pam is terrific, her work is impeccable, and professionalism great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$108

KATHLEEN H.
02/2008
5.0
house cleaning
  + -1 more
We contacted Pam by email, and she responded promptly to schedule a day and time to come to our house. When an emergency came up and she had to change the time of day, she gave us plenty of notice. We met Pam at the house and then left so that she could clean without working around us. (We were able to leave our small dog at the house.) Pam locked the door behind her when she left. When we came home, we could immediately tell the very positive difference -- there was a clean smell, countertops were practically shining, and there were no dust bunnies on our hardwoods. The price quoted was $25/hr for a minimum of four hours for our size house, and that's exactly what we paid. We had house guests a week after Pam came, and it was a relief to just have to tidy up, since Pam had left things so clean. We couldn't be more pleased and have already scheduled the next cleaning.
Description of Work: Pam gave our house a four-hour deep cleaning -- from sweeping and mopping all floors to cleaning bathrooms and kitchen thoroughly to dusting and vacuuming.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Martha B.
12/2007
5.0
house cleaning
  + -1 more
Everything about working with Pam has gone smoothly. She is punctual, pleasant and very thorough. While she is here, she is working diligently the entire time. She notices things that need to be done and does them without needing to be told. She understands what it means for something to be clean as opposed to just wiped down.
Description of Work: Multiple visits - four hours of general housecleaning each time; some extra deep cleaning on occasion

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

ALEXIS G.
09/2007
5.0
house cleaning
  + -1 more
She came on time and did much to keep us on task so we could work together to get the job done. Aside from some decision-making we felt we had to do, I do not doubt she could have sorted and cleaned the room more efficiently herself. She was good-natured and upbeat through all, and after six hours or so, she left a habitable space that was an unrecognizable delight. She is plucky, energetic and thorough.
Description of Work: Pam was called to help me and my husband clean out a guest room that was a nightmare of inappropriate storage. There was sorting, boxing and organizing, as well as carrying things to recycling and the car for ferrying for thrift store donation. She washed blinds, the windows, vacuumed and cleaned the furniture, the rug, and the wood floor. Some pieces of furniture, she simply took outside to damp wipe for better cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140
    • 1
    • 2
    • 3(current)

Contact information

PO Box 1643, Lynnwood, WA 98046


Service hours

Sunday:
8:00 AM - 1:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM

Licensing

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Animal & House Sitting

FAQ

Pam's Cleaning Services is currently rated 4.9 overall out of 5.

Sunday: 8:00 AM - 1:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

Pam's Cleaning Services accepts the following forms of payment: Check
Yes, Pam's Cleaning Services offers free project estimates.
No, Pam's Cleaning Services does not offer eco-friendly accreditations.
No, Pam's Cleaning Services does not offer a senior discount.
No, Pam's Cleaning Services does not offer emergency services.
No, Pam's Cleaning Services does not offer warranties.
Pam's Cleaning Services offers the following services: Housecleaning & Pet Sitting.

Contact information

PO Box 1643, Lynnwood, WA 98046


Service hours

Sunday:
8:00 AM - 1:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM