The first appointment we scheduled, January 4th had to be rescheduled because Andrew was running late. The second appointment on January 30th we met and discussed some design options. At that time I gave Andrew a check for $225 to cover half the cost of the design and a follow-up appointment was set for February 22nd. This was canceled due to "cement pouring" at another site. No one called back to reschedule so after a week I called their office, spoke to a woman and scheduled a meeting for, March 12th. When Andrew didn't show up or call, I left a message at the office, indicating I would either like the design or my check returned. Several weeks went by with no response either to the phone message or an email. After returning home from a three week vacation there was no message and no check returned. I called and was told a reimbursement would be sent.
Description of Work: Dreamscapes called with an offer to have their owner come over and assess our landscaping needs at no cost. If we chose to have the design work done, there was a $500 charge. Andrew, the owner, spent an hour looking at our property and provided some suggestions. A check was provided for half the design cost and a follow-up appointment was scheduled to go over the design.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$225
Marie C.
02/2008
1.0
tree service, hardscaping
+ 0 more
Andrew did not finish what he had promised. All the rockeries were finished but preparation for pavers were not done correctly. He did not level or remove enough dirt or correctly compact the ground. He started to install pavers but he never finished. The work was too difficult for his level of skill.
Description of Work: Andrew cut down stump and placed rockery in our front yard. He also removed large stump, installed rockery and leveled our back yard in preparation of installing pavers. He was going to install pavers in both levels in the backyard.
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Service Categories
Pavers and Hardscaping,
Tree Service,
Landscaping
FAQ
DREAMSCAPES is currently rated 2.8 overall out of 5.
No, DREAMSCAPES does not offer free project estimates.
No, DREAMSCAPES does not offer eco-friendly accreditations.
No, DREAMSCAPES does not offer a senior discount.
No, DREAMSCAPES does not offer emergency services.