Apple Appliance Service

Excellent service

Thad was great! My fridge went out sometime Sunday night/Monday morning, but I didn't know it until coming home from work on Monday evening...and it was full of groceries from a shopping trip on Sunday (of course!). By the time I got home and realized the inside of the fridge was warmer than the air in the kitchen it was 6:30...Apple Appliance's hours said 7pm and when I called, Thad answered the phone. He was able to schedule me for a 10am-2pm window the next day. I texted him a picture of the model number that evening and he showed up ready to go around 11am. He put his head in the freezer to listen (freezer was working, but fridge wasn't) and within about a minute knew what was wrong with it. Turns out it needed a new Control Board (which was almost half the cost of the entire repair, as you would assume for anything that runs computers/electronics). He pulled out the freezer drawer and went to work and had the whole thing finished in about a half an hour. He was professional, courteous, friendly and knowlegable and didn't mind explaining to me what he was doing along the way (which I love). I would definitely hire him again. BTW, I didn't rate the price I paid, as I was in emergency situation after most others had closed for the evening and only called one other place who was closed for the evening - I went on his already existing A reviews on Angie's List. He gets an A from me, too!

Repairman was prompt, very friendly, new instantly what to do, and completed the repair quickly. We were very pleased.

I was able to schedule the appointment for the time I needed. Thad was on time, professional and courteous. He did a good job of explaining to me the repairs that need to be done. I did not rate the Price as I had nothing to compare it to.

unknown

The washing machine dies on Sunday. At 7:30 Monday morning I call Thad, he says he'll be there between 9:00 and Noon. At 10:00 he calls again and says he'll be there in 10 minutes. 10 Minutes after he arrives the problem is solved and the washing machine is working properly. He charged his minimum rate of $89. He could have sold us any number of parts and services but instead he found the problem (a sticky lid switch) and showed us how to avoid it in the future.