Lynden Sheet Metal

Mika was a delightful young man. He was very professional and answered all of my questions.

Great! AC stopped working on hottest day ever. Triple digit temps. They came out the very next day, figured out the problem, replaced the fan & compressor & got my AC working by lunchtime. I came home from work to a nice, cool house on an incredibly hot day.

We hired a competitor because this company was unable to provide a quote within a reasonable timeframe. Very unprofessional and needs better office personnel that focus on customer service.

Excellent service. Friendly technicians but very professional. Would definitely rehire and recommend.

It was repaired before purchasing a home and trusted it was done right. As a new home buyer you don’t need appliances breaking. The furnace 6 months later on Christmas Day melted wires and could of caused a house fire due to the poor work they did.

We've had them do all kinds of furnace and boiler maintenance as well as furnace and gas fireplace installs. We like them a lot. They are usually very competitive in their pricing. I have called them out to do plumbing, but they seem very understaffed for that.

Received an appraisal and estimate in a timely fashion. Furnace was ordered and the installation began within a month of starting the process. A mistake was made in the order, but a free upgrade was substituted so the installation could continue on time. So far (2 months), the American Standard furnace has been a positive revelation. The change in efficiency is very noticeable, and the fan and furnace are quiet. The folks at LSM are friendly and knowledgeable, and made applying for the gas company rebate easy.

Lynden Sheet Metal recently "completed" a job at my grandmother's house. They told her they'd be there at 9am and showed up at 1pm, without any notice that they were running late. After they left her without a working toilet for an entire weekend, they finally "finished". Then, she took a shower and the water would not drain. They hadn't hooked the shower drain into the new sewer pipe. They had to come back out and fix that. While they were there fixing it, she realized that they had damaged the electrical wiring that powers her sump pump and washing machine (neither of which turn on anymore). When she asked them if they were going to fix the damage they caused, they admitted they had done it but told her that they were not going to fix it and she should call an electrician. My grandmother is 80+ years old. She just wanted these people out of her house before they could do more damage, so she didn't argue. She will not allow this company back in her house. She will not call and complain because she doesn't want the stress of dealing with it. Now, she has the additional burden of finding an electrician and paying for the damage to be fixed. My family is telling anyone who will listen about her horrible experience. Do not hire this company.

Spent about 1.5 hours examining our options with the estimator. The toughest part was the converted attic because there wasn't an external wall sufficiently high enough for the indoor air handler. I suggested using the indoor wall that divides the bedroom from the walk-in closet... that I would relocate the track lights that were mounted there and we could run the exposed lineset on the closet side of the wall, down thru the knee wall into the attic crawl space and out thru the soffit to the exterior. He agreed with my proposal to add central A/C for the main floor and install a ductless mini-split system in the converted attic using the lineset route we discussed. It took weeks and persistence on my part to extract an estimate from him. I understood they were very busy with all the new construction. I finally suggested splitting the work into two phases... the central A/C first and the ductless second. I received the first estimate shortly thereafter and he wanted to come back out to ensure we had space for the A/C coil. I appreciated his attention to detail. He even put together an amended estimate for another brand of equipment, but I ultimately went with his recommendation and it was a go! I had some difficulty with the scheduler and the electrician - mixups, but that was all sorted and the electrician did an amazing job! We had to add a sub-panel to provide adequate room for the two additional 220 volt circuits plus a GFI 110 volt maintenance circuit. I applied additional persistence to get the second estimate for the ductless system. We re-measured the square footage and made a size adjustment for the unit needed, then received the revised estimate. Phase two was a go and we scheduled the work, which was performed exactly as planned. The installer worked hard to execute our solution, but he was professional and good-spirited the whole time. I was very pleased with Lynden Sheet Metal employees. The owner even came out to install the A/C coil on the first job, followed up by the installer to connect the indoor coil with the outdoor condenser. I think most companies would've walked away from this complex job, but Lynden Sheet Metal stepped up to the effort and gained another satisfied customer. Cost of service includes both the central a/c and the ductless mini-split systems. Each about 50% of total. The electrical work isn't included in the cost but added another $1800.

I was very pleased with the service. The serviceman was prompt, personable, and competent.

They were able to send someone out the same day we called, thankfully, because it was a Friday and it would have been really cumbersome to turn on/off the pump each time we needed water. I thought it was a little pricey, but it's been many years since I've had this done.

Smooth throughout the process. Follow up phone calls to schedule additional service took a little time, but staff did come through.

The furnace happened to be running fine at the time he arrived, so he said he couldn't diagnose the problem, that I should probably think about getting a new furnace. He didn't seem terribly interested in actually figuring out the problem. No diagnosis, no repair, but I was still charged.

The service men were very professional and repaired the pipe quickly and cleaned up the mess made from cutting into the drywall.

The old shower head was on to tight and I didn't have the tools to get it off, so he changed the shower head while he was here.

They did a great job, were in when they said and they got a part the part was ordered and they arranged to have it installed and that's actually happening today. It's as they estimated, they're knowledgeable about furnaces and I recommend them.

They installed it and wired it using an electrician of their choice. They were efficient and did clean work. The electrician left us with a new outdoor outlet which was unexpected and quite welcome. The electrical part was challenging but they did a great job. Lynden Sheet Metal had been recommended to me by others for HVAC work but I did not know they could sell Daikin, which a good friend who once had an HVAC company told me was the best there was. I noticed our neighbor had LSM install a Daikin HVAC unit, we immediately scheduled one for ourselves. We are very happy with the hardware and the service.

We have always been very happy with their work. Give them A's all the way through. I would tell others that they are just always available and do good work.

We've been using them ever since we had the house.

Very well. This is a service they have performed for me ever since I purchased and they installed my new furnace.

I called LSM to have someone come out measure existing fireplace and give recommendations for what would work in my house. They had a gentleman come out who does all the measurements because he does all the installs so there are no measurement issues. Made since to me he came when he said he would and measured was great made a recommendation said he would send a bid, all is good. I get the bid it was everything we discussed I decided to go ahead and make it happen. After paying deposit to get fireplace ordered they said it would be a couple weeks and they would call me when unit arrives to schedule install. After three weeks I called to ask if we had an ETA as I was scheduling things for the next couple weeks they told me it still has not arrived. Get a call the next day they found it. I assume it was just sitting at there shop again this is not a problem to me and mistakes happen but a good company owns up to there goof and says that does not pass the blame on someone else. So the day comes for the install, its not the same person in fact it is somebody who said he has not installed these in ten years and he forgets some parts but h*** just read the instructions and go from there, not the type of response when you are paying for someone to professionally install something. A couple days later it is installed everything works and looks ok, I have to take some of the blame for the looks as I was not vocal enough on what I was looking for so I cant fault a company for my shortcomings. A week into using the remote one of the buttons breaks, again these things happen I understand sometimes you get a lemon. I called and talked to Bobbi who told me I just needed to replace all the batteries to fix the problem easy enough I though so I did, still a problem. I call back talk to bobbi again explain still broken and it has to be issue with remote she agrees and says they will have an installer come out check everything and if its just the remote they keep them on there truck and they will just swap it out, again this makes since to me. Today the tech came out first made comments there is not enough room between insert and base, I told him it was his company that did the install so Im not sure what to say, he then said they dont carry these remotes and will have to special order one. So I am still waiting for a remote. I feel like this is just terrible customer service and know I will not be having LSM do anything else for me or recommending them to anyone else in the area.

Jason came out to take a look within a reasonable amount of time after my initial contact. He was very friendly and knowledgeable. He explained in detail why our old insert was unsafe (which we had been told after our chimney was cleaned and inspected by another service from Angie's List ), and he explained all the options available. We went with a new wood-burning insert, which Jason would install himself. He and his helper arrived on schedule, and did a great job. The installation was completed in a timely manner, even though there was extra work involved because the old insert had not been installed properly. After installation, Jason answered any questions, and their clean-up was impeccable. I would definitely recommend Lynden Sheet Metal.

I had previously had a serviceman come from another company. Payment was expected at time of service. The same problem continued and they sent out a second serviceman. The problem was still not resolved but payment was once again expected at time of service. After much discussion the bill was reduced from $238 to $155.16 but I still had an unusable stove leaking propane gas. Lynden Sheet Metal sent out a service man with the CORRECT equipment to diagnose the problem. He tested and retested many times to make sure all leaks were sealed. I was asked for no money and was billed at the end of the month. My stove is now working perfectly!

They were much later showing up than they said they'd be, but once they got here they flew through everything. I am so happy I got everything taken care of in a half hour (they have a minimum $100/half hour service fee). LSM also installed a new gas hot water heater for me two years ago and did a great job. I called around for prices on the tank at Lowe's, etc. and LSM didn't overcharge me for the one they provided. The office workers have always been great on the phone and for tracking their workers down to get updates on arrival times. They've also serviced my furnace when the heat wasn't coming on (replaced a fuse). My mother is elderly and the two or three times she's needed them for hot water heater or heating issues they've been very kind and respectful, even when it was user error (she got confused about how to turn her fireplace on). I'd recommend them for any of the services they provide.

Everything was explained to me, since this system was new to me. Nothing was too much for the technician. He was extremely patient with my questions, taking time to actually show me how the cadet heaters worked. He took measures to clean each unit out especially well. He also advised me that the settings on the water tank were properly set and were economically set as well. I was extremely happy with my experience, beginning with my first call to inquire about their services. I was met with friendly, informative and helpful personnel. I will definitely be using their services in the future!