Roto-Rooter Plumbing & Drain Services

ROTO ROOTER CAME OVER TO CHECK OUT MY TOILET. THEY TURNED OFF MY WATER, UNHOOKED MY TOILET FROM THE FLOOR LOOKED AROUND AT IT AND SNAKED MY PIPE. I ASSUME THEY COULDN'T FIGURE OUT THE PROBLEM. THEY SAID IT WAS PROBABLY MY SEPTIC TANK. THAT BEING ALL WELL AND GOOD, THEY DIDN'T HOOK MY TOILET BACK UP OR TURN ON MY WATER AND THEN TOLD ME THEY WEREN'T GOING TO CHARGE ME FOR THE SERVICE. 9 P.M. NO TOILET AND NO WATER AND THEY JUST LEFT.

WE CALLED ROTO ROOTER TO SEE IF THEY COULD COME OUT. THEY WERE ABLE TO SEND SOMEONE OUT THAT DAY. HE CAME IN, LOOKED AT IT AND UNCLOGGED IT. IT WORKS GREAT.

AFTER OUR FRONT YARD FILLED WITH WATER, WE HAD TO HAVE THEM COME OUT AND BACK TRACK THE LINES TO FIND THE PROBLEM IN THE HOUSE AND CLEAR THEM OUT. WE FELT THEY DID A GOOD JOB OF MINIMIZING THE MESS IN THE YARD.

THEY CAME PROMPTLY AND BEGAN WORKING RIGHT AWAY. THEY DIDN'T MAKE ANY MESS, CLEANED UP AFTER THEMSELVES AND PUT THE DRAIN BACK TOGETHER AND TESTED IT. IT ALL WORKED GREAT.

RESPONDED TO OUR CALL WITHIN TWENTY-FOUR HOURS. WERE FAST AND EFFICIENT AND CLEANED UP ANY MESS THEY CREATED WITH THEIR EQUIPMENT PRIOR TO LEAVING. GAVE EXPLANATIONS, ALONG WITH WAYS TO IMPROVE AND UPGRADE OUR PLUMBING TO PREVENT FUTURE PROBLEMS.

IT'S ALWAYS NICE TO GET A QUOTE FROM SOMEONE AND ACTUALLY HAVE THE PRICE BE CORRECT WHEN THEY ARE DONE. THEY WERE QUICK TO SERVICE MY DRAIN PROBLEM AND WERE FRIENDLY.

WAS QUITE THE JOB THEY HAD TO PERFORM BUT THEY DID A GREAT JOB. TOOK THEM SOME TIME BECAUSE DRAINS WERE SO CLOGGED WITH GREASE. COMPANY VERY PROFESSIONAL, FRIENDLY AND PROMPT.

ONCE AND FOR ALL, WE HAD CLEAN PIPES FROM THIS DRAIN CLEANING. WE NEVER DID EXPERIENCE ANY MORE PROBLEMS WITH OUR SINKS BACKING UP. VERY FRIENDLY STAFF, QUICK SERVICE, DEPENDABLE, HONEST, HARD WORKING PEOPLE WHO SEEMED TO GO THE EXTRA MILE.

WE WERE VERY PLEASED WITH THE SERVICE WE GOT. THEY WORKED ON THE PIPES A LONG TIME AND IT WAS QUITE LABOR INTENSIVE. THEY WERE FRIENDLY AND PROFESSIONAL. WE WOULD DEFINITELY HAVE THEM BACK.

THE REPAIRMAN WAS VERY PUNCTUAL. HE FIXED THE SINK QUICKLY. WE WERE CHARGED BY THE HOUR. I WAS TOLD THAT IT WAS GOING TO COST $59.00 PER HOUR, AND $1 PER MILE FROM LONGVIEW. WE WERE CHARGED FOR THE ENTIRE HOUR EVEN THOUGH IT ONLY TOOK 1/2 HOUR, AND WERE CHARGED $15.00 FOR TRAVEL, EVEN THOUGH LONGVIEW IS ONLY 9 MILES AWAY. MY SINK WAS UNCLOGGED, BUT I ACTUALLY FELT THAT I WAS OVERCHARGED.