NeaterMaids is Longview and Kelso's premiere licensed and bonded house cleaning service. Staffed by six highly qualified and thoroughly trained cleaners, our maids have passed several criminal background checks and drug tests. We are trustworthy, reliable and prompt.
NeaterMaids is primarily a maintenance service that can occur weekly, biweekly or monthly. The first visit often includes a deep cleaning incuding the moving of light furniture, cleaning of light fixtures, etc.
The client pays by check, cash, or credit card for each cleaning at the time of service. Monthly billing can be arranged for our long term clients. A deposit or credit card is required for one-time cleanings.
Business highlights
49 years of trusted experience
Services we offer
Housecleaning of kitchens, bathrooms, counter tops, surfaces cleaned, dusting, window washing, vacuuming & mopping.Vacancy cleaning. House sitting
Initially, I was contacted right away... tried to set up for a meeting on Oct 24 for Nov 3.... heard nothing. Called- no answer. Texted as suggested in the message on the phone- was told that no notification had come over from Angie’s List that there was a message waiting... understandable. Now 24 hrs later still haven’t received an answer on being able to meet me. I’m assuming that my business is not needed ..... must be nice!
Description of Work: Ask for a meeting to interview ... no response
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from NeaterMaids
Thank you for your review, [Member Name Removed]. You are right, I will not offer excuses. Normally we are right on top of things but in your case we dropped the ball. I apologize for our lack of response and wish you the best. Tina Quick Owner NeaterMaids, Inc.
Diane H.
09/2016
5.0
carpet cleaners, house cleaning, floor cleaning
+ 1 more
Awesome! Pam and Beth were fun, friendly, and efficient!
Description of Work: House cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kirby D.
10/2015
5.0
house cleaning
+ -1 more
My favorite, most peaceful, day is the day that our NeaterMaid comes to help us out and the house feels wonderful! We have 4 kids (10 months to 10 years old), a kitchen renovation, jobs, extracurricular activities, etc. This service has made our lives a whole lot easier! Our first clean was a deep clean to get the house up to par, then every other week our NeaterMaid returns to do upkeep. We usually have the same girl, very sweet, quiet, and very detailed- sometimes she has a partner. Very happy with the service, professionalism, and price- all around A+.
Description of Work: 3 hours of maintenance cleaning (every other week)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
John M.
09/2015
5.0
house cleaning
+ -1 more
unknown
Description of Work: This was our initial 4 hour cleaning. Sheila was very thorough and a hard worker.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$33
Jeanne S.
03/2015
5.0
house cleaning
+ -1 more
Emily was punctual and professional.
Description of Work: Cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Darlene W.
12/2014
4.0
house cleaning
+ -1 more
One of the dressers in the main bedroom was missed during the dusting. House was decorated for Christmas and one of the figurines was knocked over and broken. We were able to glue it together again, but we do advise caution as some have a great deal of value.
Description of Work: By-weekly routine cleaning
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Jeanne S.
10/2014
5.0
house cleaning
+ -1 more
Emily arrived on time and did an excellent job.
Description of Work: Cleaned kitchen and refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Adele C.
06/2014
3.0
house cleaning
+ -1 more
It didn't turn out so well. I meant to contact the owner but I just didn't do it. I wasn't home but my husband was and I assume that they showed up on time. They cleaned what I had outlined but they only stayed an hour-and-a-half and they didn't seem to have the initiative to find other things to do.
Description of Work: It was a "Big Deal" purchase for four hours of housecleaning.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
4.0
$99
Sandra M.
06/2014
5.0
floor cleaning, house cleaning
+ 0 more
Very good...we are going to have the service every other week
Description of Work: All bedrooms, bathrooms and kitchen....floors, counters, showers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from NeaterMaids
[member name removed], thank you for your positive review. we appreciate your business!!
Baraba Lee F.
04/2014
5.0
house cleaning
+ -1 more
It went well. The house was spotless! They did everything I asked.
Description of Work: Cleaned the house very well. I think they are excellent, just too expensive to have weekly service.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Jeffra N.
02/2014
4.0
house cleaning
+ -1 more
They were fine. They were very professsional and polite. I just told them what I wanted.
Description of Work: I used services from NeaterMaids for housecleaning. They did vacuuming.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeffra N.
06/2013
4.0
carpet cleaners, floor cleaning, house cleaning, window cleaning
+ 2 more
Was not thrilled with the job done on the kitchen floor (vinyl) - had to re-mop it afterward. Other than that, I was satisfied with the work done.
Description of Work: General housecleaning - vacuuming, dusting, some windows, brightwork, hardwood and vinyl flooring.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Zeecha V.
04/2013
5.0
house cleaning, window cleaning
+ 0 more
The work has been great! They have been very responsive. I really haven’t had any issues at all.
Description of Work: They have done routine housekeeping and some specialized work such as window washing. They are generally here for about four hours. They have also checked on our cat while we were on vacation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Gladys H.
10/2012
3.0
house cleaning
+ -1 more
Too expensive. They sent 2 girls - they work 2 hrs. They charge too much - they charged $31 per hour for each girl (one of their competitors charges $14). I can't afford them.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Carpet Cleaning
FAQ
NeaterMaids is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 6:00 AM - 4:00 PM
Tuesday: 6:00 AM - 4:00 PM
Wednesday: 6:00 AM - 4:00 PM
Thursday: 6:00 AM - 4:00 PM
Friday: 6:00 AM - 4:00 PM
Saturday: Closed
NeaterMaids accepts the following forms of payment: Check,MasterCard,Visa
Yes, NeaterMaids offers free project estimates.
No, NeaterMaids does not offer eco-friendly accreditations.
Yes, NeaterMaids offers a 5% senior discount.
No, NeaterMaids does not offer emergency services.
No, NeaterMaids does not offer warranties.
NeaterMaids offers the following services: Housecleaning of kitchens, bathrooms, counter tops, surfaces cleaned, dusting, window washing, vacuuming & mopping.Vacancy cleaning. House sitting