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COLE'S APPLIANCE PARTS & REPAIR

Appliance Repair, Appliance Repair - Small


Services we offer

APPLIANCE REPAIR (LARGE AND SMALL).

Reviews

4.345 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
53%
4
33%
3
7%
2
4%
1
2%


Rating CategoryRating out of 5
quality
4.2
value
3.9
professionalism
4.3
responsiveness
4.3
punctuality
4.3
Showing 1-25 of 45 reviews

Julie J.
09/2022
1.0
appliance repair
  + -1 more
Terrible! I was charged almost 600.00 to “repair” my ice machine . This included an initial 110.00 diagnostic fee which he spend all of 5 mins to look under the fridge with a flashlight .Tim the owner has been to my house 3 times and It still isn’t working and he doesn’t know why. He does not guarantee work or back his service . Worst decision to use Coles appliance ever and biggest waste of $600.00. Lesson learned . 😡
Description of Work: Ice maker in refrigerator repaired.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0

$600

Jan D.
11/2015
5.0
appliance repair
  + -1 more
The Repairman showed up within the time frame stated. He was courteous, correct, and helpful. From what we had gathered, while watching you tube videos, the repair seemed too challenging for our inexperienced selves. We had a general idea of the nature of our problem, and I had shared that with the office at Coles prior to the appointment. Again, the repairman helped us collect the errant lint that had accumulated over the seven years we owned the machine. He did not seem bothered that we wanted to vacuum the innards of the dryer before he closed her back up. He even helped- graciously. At the end of the visit he also gave a tip on cleaning the extra long dryer vent hose. It was clogged big time, and honestly his advice probably saved us from having a house fire-from the dryer lint. We quickly made our way to the local chain store where we (bought the dryer,) and bought a cleaning kit especially made for loosing lint and managed to free a bad clog. We are very thankful to Cole?s Appliance and repairman Clarence. Over all, it was a success and now back to the laundry.
Description of Work: He repaired our Samsung Dryer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Gladys H.
08/2013
5.0
appliance repair
  + -1 more
It has been very good. The fellow seemed to know what he was doing and was very professional. He took care of the problem at a reasonable price. He was very nice.
Description of Work: I used COLE'S APPLIANCE PARTS & REPAIR for a washing machine drainage repair and bought an used dryer from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$63

Jeri R.
10/2012
5.0
appliance repair
  + -1 more
It went very well. Prompt and professional.
Description of Work: The dual burner on my ceramic top KitchenAid range did not work correctly. I called Cole's and had a repairman come to my home the following day. He was very professional and found the problem right away. He did not have the part and had to order it but as soon as it came in he was back to repair the range. I was very happy with their service and will call them again with any other repairs to other applicances in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$172

Marlene G.
03/2012
5.0
appliance repair
  + -1 more
I thought they did a very good job and would use them again in the future. I also thought their price was reasonable.
Description of Work: I used Cole's Appliances to do a maintenance job on my washer and dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Neva S.
08/2011
2.0
small appliance repair
  + -1 more
The problem is there are not many Appliance Repair people in this city and your sort of stuck with who ever charges what! SAD but true a Business hae to make money but it's hard times for many of the consumers besides the business people.
Description of Work: The cost of them to come out is outrageous. And to say it cost $59.50 a 1/2 hour. That is deceiving to make the customer think when they hear 50 something it's cheaper. It's the Trick of the trade. .50 cents more and it's really $60 the first 1/2 hour. And it's $12.50 per 15 mintues. Egads. Yes, They came out found out it was just a simple knob broke for about $10.00 for the simple knob. So the knob gets broken again 4 weeks later. I went out and bought another knob for less than 5 bucks and fixed it myself. HUGE SAVINGS! What a rip off in my book! Unhappy customer.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$75

KATHLEEN S.
07/2005
5.0
appliance repair
  + -1 more
THIS COMPANY WAS VERY QUICK AND VERY PROFESSIONAL. THEY CAME OUT AND ASSESSED AND FIXED MY APPLIANCE FOR A VERY REASONABLE AMOUNT. I WOULD RECOMMEND ANYTIME.
Description of Work: I HAD A WASHER MACHINE THAT I THOUGHT WAS CLOGGED AND LEAKING SO I CALLED TO HAVE FIXED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

ANDREA W.
07/2005
5.0
appliance repair
  + -1 more
COLE'S APPLIANCE WAS VERY QUICK TO COME OUT TO OUR HOME. THEY HAD TO ORDER THE PARTS NEEDED, BUT WERE BACK WITHIN A FEW DAYS TO FIX OUR WASHING MACHINE. I THOUGHT THEY DID AN EXCELLENT JOB AND NOW I HAVE MY WASHING MACHINE BACK TO GOOD USE!
Description of Work: REPLACED SEVERAL PARTS ON OUR WASHING MACHINE AFTER IT STARTED LEAKING WATER FROM UNDERNEATH.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$213.47

PAUL W.
07/2005
4.0
appliance repair
  + -1 more
MY DRYER STOPPED WORKING AND SO I THOUGHT THAT I WOULD HAVE A COMPANY LOOK AT IT SINCE IT WASN'T VERY OLD. THIS COMPANY WAS PROMPT AND REASONABLY PRICED AND WAS ABLE TO GET IT GOING AGAIN.
Description of Work: MY DRYER WENT OUT AND THIS COMPANY WAS ABLE TO FIX IT AND GOT IT RUNNING AGAIN.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$75

CHARITY H.
07/2005
4.0
appliance repair
  + -1 more
I WAS HAPPY WITH COLES. THEY WERE NICE AND FIXED THE DOOR GOOD. IT DIDN'T TAKE VERY LONG AND ENDED UP BEING A SIMPLE PROBLEM TO DEAL WITH. I WILL RECOMMEND THEM TO ALL.
Description of Work: THE DOOR ON MY MICROWAVE NEEDED TO BE FIXED. IT WAS NOT OPENING OR CLOSING RIGHT.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$50

HOLLY L.
07/2005
3.0
appliance repair
  + -1 more
MY EXPERIENCE WAS GOOD. EVERYTHING WENT ABOUT AS EXPECTED. THE MAN WAS VERY POLITE AND HE LOOKED AND ACTED VERY PROFESSIONAL. I WILL PROBABLY CALL THEM AGAIN, IF I NEED TO.
Description of Work: THE BURNER ON MY STOVE WASN'T WORKING RIGHT, SO THE MAN FROM COLE'S CAME OUT TO HAVE A LOOK AND TO FIX IT.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$150

TINA P.
07/2005
5.0
appliance repair
  + -1 more
MY EXPERIENCE OVERALL WAS GOOD. HE CALLED ME BACK THE SAME DAY. HE MADE AN APPOINTMENT FOR A FEW DAYS LATER. HE WAS ON TIME AND WORKED QUICKLY. I WILL CALL COLES AGAIN IF I NEED TO.
Description of Work: MY ICE MAKER IN MY FREEZER WOULD NOT MAKE ICE ANYMORE, SO THE GUY FROM COLES CAME OVER AND FIXED IT.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$110

WHITEY P.
06/2005
5.0
appliance repair
  + -1 more
THEY DID A GOOD JOB, WAS VERY HONEST AND FRIENDLY AND DEPENDABLE, WE WERE PLEASED WITH THE OVERALL EXPERIENCE AND THE SERVICE THAT THEY PROVIDED FOR US.
Description of Work: WE HIRED THEM TO COME OUT TO OUR HOME AND REPAIR OUR REFRIGERATOR FOR US. THE COOLANT WENT OUT ON IT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JEN S.
06/2005
5.0
appliance repair
  + -1 more
I REALLY LIKED THE GUY WHO CAME OUT TO MY HOUSE TO FIX MY REFRIGERATOR DOOR. HE WAS VERY NICE AND DIDN'T MAKE ME FEEL NERVOUS. HE WAS REAL QUICK AND DIDN'T LEAVE A MESS BEHIND.
Description of Work: I HAD MY REFRIGERATOR DOOR FIXED. IT WOULD NOT CLOSE ALL THE WAY, SO A GUY FROM COLES CAME OUT TO FIX IT.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

EULA J.
06/2005
4.0
appliance repair
  + -1 more
THEY PUT ON A NEW ROTOR IS WHAT I THINK IT SAYS ON THE RECEIPT TO MAKE IT RUN PROPERLY AGAIN. I'M NOT SURE, BUT I KNOW THAT NOW IT WORKS JUST LIKE NEW AGAIN, WITHOUT ANY PROBLEMS.
Description of Work: WE HIRED AND PAID THEM TO REPAIR OUR WASHING MACHINE FOR US. IT WAS NOT SPINNING.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

IZOLA F.
06/2005
4.0
appliance repair
  + -1 more
THEY DID A GREAT JOB. FIXING THE PROBLEMS RIGHT AWAY AND NOT MAKING US GO BUT A DAY OR TWO W/O A REFRIDGERATOR. THE SERVICE GENTLEMEN, TIM, WAS VERY NICE. SEEMED TO KNOW WHAT HE WAS DOING.
Description of Work: WE HIRED THIS COMPANY TO COME AND REPAIR OUR REFRIDGERATOR FOR US. THE COOLING ELEMENT WENT OUT, AND THE ICE-MAKER WAS NOT WORKING RIGHT.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

DARRYL D.
06/2005
3.0
appliance repair
  + -1 more
THEY DID A ALRIGHT JOB, THE GUY THAT CAME OUT TO SERVICE THE DRYER WAS NOT ALL THERE WE THOUGHT, HE WAS KINDA WEIRD, BUT HE KNEW WHAT THE HECK HE WAS DOING - LUCKILY.
Description of Work: WE HIRED COLE'S APPLIANCE TO REPAIR OUR WASHING DRYER FOR US, THEY REPLACED THE HEATING ELEMENT ON IT.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$200

LISA H.
06/2005
5.0
appliance repair
  + -1 more
THEY CAME OUT TO SEE IF OUR REFRIGERATOR COULD EVEN BE REPAIRED AND IT TURNED OUT TO ONLY BE A BLOWER FAN, THEY WERE VERY NICE AND EVEN BETTER, ON TIME AND AFFORDABLE.
Description of Work: HAD THEM LOOK AT OUR SIDE BY SIDE REFRIGERATOR TO SEE IF IT COULD BE REPAIRED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

BARBARA H.
06/2005
5.0
appliance repair
  + -1 more
A VERY NICE COMPANY, FRIENDLY AND EASY TO WORK WITH. THEY WERE QUICK TO DETERMINE AND FIX THE PROBLEM AT HAND AND GET IT UP AND RUNNING IN A SHORT AMOUNT OF TIME.
Description of Work: DETERMINED PROBLEM WITH WASHING MACHINE, ORDERED PARTS, REPLACED BAD PARTS AND PUT BACK IN WORKING ORDER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121.11

JOE M.
06/2005
5.0
appliance repair
  + -1 more
MY OVERALL EXPERIENCE WITH COLE'S APPLIANCE REPAIR WAS GREAT. THEY CALLED ME WHEN MY WASHING MACHINE WAS READY AND HELPED ME LOAD IT INTO MY TRUCK. VERY HELPFUL.
Description of Work: I NEEDED MY WASHING MACHINE REPAIRED SO I CALLED COLE'S TO REBUILD THE ENGINE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

SHARON A.
06/2005
5.0
appliance repair
  + -1 more
HE REPLACED A PART THAT WASN'T THE PROBLEM. HE TRIED VERY HARD TO FIGURE OUT THE PROBLEM. WE ENDED UP PURCHASING ANOTHER FRIDGE FROM ANOTHER COMPANY BUT FELT THAT WE WOULD USE THIS COMPANY AGAIN IN THE FUTURE.
Description of Work: WE HAD THEM OUT TO FIX OUR FRIDGE THAT WAS GOING OUT. HE WAS UNABLE TO FIX WHAT WAS BROKEN BUT TRIED.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$60

DOROTHY H.
06/2005
5.0
appliance repair
  + -1 more
I WAS VERY CONCERNED THAT MY FLOOR WOULD BE DAMAGED SO I CALLED THEM TO COME OUT RIGHT AWAY TO FIX THE LEAK. THEY HAD THE PART ON THE TRUCK AND WAS ABLE TO FIX IT IN NO TIME.
Description of Work: MY AUTOMATIC ICE MAKER AND WATER SUPPLY WAS LEAKING FROM THE REAR OF THE FREEZER PART OF MY REFIGERATOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84.95

MICHELE O.
06/2005
4.0
appliance repair
  + -1 more
THEY DID A FABULOUS JOB. THEY HAD TO ORDER THE PART. THAT ONLY TOOK A COUPLE OF DAYS TO GET HERE, FOR THEM TO HAVE IT REPAIRED AND READY FOR PICK UP. THEY WERE EXPERIENCED AND VERY KNOWLEDGEABLE.
Description of Work: WE TOOK OUR STAINLESS STEEL COMMERCIAL STYLE MICROWAVE INTO THEM TO HAVE THEM REPAIR THE HEATING ELEMENT. IT WENT OUT ON US.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$75

06/2005
5.0
appliance repair
  + -1 more
THEY DID A GREAT JOB, THEY WERE PROFESSIONAL, KNOWLEDGEABLE EMPLOYEES WHO GOT THE JOB FIXED IN A TIMELY MANNER. I HAD NO COMPLAINTS AND WAS VERY SATISFIED WITH THIS COMPANY.
Description of Work: WE HAD TO HIRE THIS COMPANY TO COME OUT TO MY HOME AND REPAIR MY REFRIGERATOR BECAUSE THE COOLING ELEMENT WENT OUT ON IT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

KATHY J.
06/2005
4.0
appliance repair
  + -1 more
THIS COMPANY CAME TO MY HOUSE TO LOOK AT MY WASHER. IT WAS NOT SPINNING OUT THE WATER. HE FIXED IT. IT WORKS GREAT NOW. I WOULD HIGHLY RECOMMEND THIS COMPANY.
Description of Work: MY WASHER WAS NOT SPINNING OUT THE WATER, SO I CALLED COLE'S APPLIANCE TO COME AND FIX IT.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$125
    • 1(current)
    • 2

Contact information

3167 OCEAN BEACH HWY, Longview, WA 98632


Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

COLE'S APPLIANCE PARTS & REPAIR is currently rated 4.3 overall out of 5.
No, COLE'S APPLIANCE PARTS & REPAIR does not offer free project estimates.
No, COLE'S APPLIANCE PARTS & REPAIR does not offer eco-friendly accreditations.
No, COLE'S APPLIANCE PARTS & REPAIR does not offer a senior discount.
No, COLE'S APPLIANCE PARTS & REPAIR does not offer emergency services.
No, COLE'S APPLIANCE PARTS & REPAIR does not offer warranties.
COLE'S APPLIANCE PARTS & REPAIR offers the following services: APPLIANCE REPAIR (LARGE AND SMALL).

Contact information

3167 OCEAN BEACH HWY, Longview, WA 98632