Artisan came to my home after I purchased an Angies list deal in 2014. The quote they gave was in pencil and took 15min. I got another quote, feeling this price was inflated because of my Angies list deal purchase. Sure enough, it was more than double the price of a well respected competitor. I cancelled the job, requested a refund from Angies list. Artisan came after me for the price of a bid- even though it wasnt included in the Angies list deal info. He has sent me to collectors and is still currently trying to damage my credit. He wanted to charge me 100$ for a 15min estimate, not typed, written with a pencil. My recommendation is not to go near this company.
Description of Work: Artisan came to my home after I purchased an Angies list deal in 2014. The quote they gave was in pencil and took 15min. I got another quote, feeling this price was inflated because of my Angies list deal purchase. Sure enough, it was more than double the price of a well respected competitor (650$ for pruning 1 tree vs 300$). I cancelled the job, requested a refund from Angies list. Artisan came after me for the price of a bid- even though it wasnt included in the Angies list deal info. He has sent me to collectors and is still currently trying to damage my credit. He wanted to charge me 100$ for a 15min estimate, not typed, written with a pencil. My recommendation is not to go near this company.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$650
Betty H.
06/2016
5.0
landscaping
+ -1 more
There was a wind and I had some tree boughs fall on the roof. They trimmed the tree and I'm scheduling more work with them to remove the tree as it is now a hazard. They came out next day, so grateful for the quick and professional response
Description of Work: Removed tree boughs that fell on roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
mary J.
06/2014
2.0
landscaping
+ -1 more
unknown
Description of Work: The work was not professional. They pulled up established plants due to lact of adequate supervision by a professional landscaper. The compensation that was offered for this "mistake" was inadquate and plants used for replacement have not come close to the growth of the plants that were "mistakenly" removed.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$600
Sue & Whip L.
06/2014
5.0
landscaping
+ -1 more
unknown
Description of Work: Purchased a $200 deal thru deals section and had 5 bushes and a small planted. They also cleaned up the landscaping around my fishpond - it looked wonderful! I plan to use them again this summer if they are available.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
vern M.
03/2014
4.0
landscaping
+ -1 more
The men that trimmed the trees did a great job. The man that gave the quote was rather rude and abrupt. Wouldn't us them again.
Description of Work: Took down 2 small maple trees and trimmed a 15' evergreen.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$200
Jennifer H.
06/2012
4.0
landscaping
+ -1 more
The trees look good, they did a great job. They fertilized all the landscape and it looks very healthy. He did come out to fix the sprinklers one time and charged me $800. I felt that was a little high. I texted him to let him know one of the sprinklers wasn't working correctly, I am hoping I do not get charged an additional fee.
Description of Work: Pruned Trees and fertilized my lawn
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$773
William W.
06/2012
3.0
landscaping
+ -1 more
His bid went up twice. It wasn't the service I thought I was going to get. He was basically trying to upsell me so I didn't go with him and he was very expensive. I bought 2 big deals from Angie's List for $198.00 for Artisan Landscaping and Tree Service Dollars.
Description of Work: I just wanted some tree pruining done and general cleaning up of my yard, and landscaping.
Rating Category
Rating out of 5
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$198
Response from Artisan Landscapes
We do not service Portland or Vancouver so this review is not related to Artisan Landscapes longview Washington
Gary W.
05/2012
5.0
landscaping
+ -1 more
The owner of the company showed up with a trainee. They exposed all the valves which required scooping out quite a bit of mud from each valve box, which was the result of moles digging. Rather than leave that mud piled in my bark dusted landscape, they removed it to a container that they took with them. Each zone was tested, sprinklers reset in the ground where they had moved or leaned during the winter, replaced broken nozzles, adjusted nozzles and showed me how to do so myself as I make changes to my landscape. Recommendations were made regarding watering times for each zone. They set my controller according to my agreement on the suggested watering times. They also made water-saving suggestions that involve drip systems that I may consider for future. Bother were friendly, and very willing to share their knowledge. No hard sell on suggested improvements, just sharing knowledge. It was a pleasant experience, I understand much more about my system, and I would hire them again.
Description of Work: Residential irrigation system start-up.
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Service Categories
Landscaping
FAQ
Artisan Landscapes is currently rated 4 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: Closed
Artisan Landscapes accepts the following forms of payment: Check
No, Artisan Landscapes does not offer free project estimates.
No, Artisan Landscapes does not offer eco-friendly accreditations.
No, Artisan Landscapes does not offer a senior discount.
No, Artisan Landscapes does not offer emergency services.
No, Artisan Landscapes does not offer warranties.
Artisan Landscapes offers the following services: Landscaping Contractors, Landscaping Maintenance, Lawn Care Service, Lawn Renovation, Landscape Designer