Artistry Stoneworks, a subsidiary of Inter-Pac Trade Corp. specializes in all types of slab and solid surface countertops. As a licensed and bonded general contractor, we provide start-to-finish services from design to installation. In addition, we offer various lines of cabinetry, tile, and plumbing products necessary to complete your project. Artistry Stoneworks has continued to build a solid reputation as the countertop specialist since 1988.
Business highlights
37 years of trusted experience
Services we offer
Fabrication and installation of all types of slab countertops, stone mantels and fireplace hearths. Cabinetry design and sales and installation, tile and various plumbing products.
I still have no shower to use, after two months. I finally told him, that I would get someone to finish. I had a licensed and bonded tile the job, i9nstaller come to finish the job. He would not touch the shower because the job was so poorly done that he could not guarantee is work. He said that I was really "put out to dry" with Mr. Johnson. I am going to have to repair the entire floor, so I have no shower to use in the master bath, and I can not put the house on the market, until it is fixed. I spent thousands to get the house ready to sell. Mr. Johnson wasted two months of my time that the house could have been for sale, and he left a mess that has created a huge, expensive problem for me.t
Description of Work: He had installed a master bath shower, several years ago, and it was leaking into the basement. I 3was repairing the leak to sell my house in June, and I called Brian Johnson to repairr the shower floor The floor had to be resealed and retiled. It took two months for Mr. Johnson to complete about two hours of work on the shower.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
elaine A.
01/2013
1.0
home remodeling
+ -1 more
Don't buy Willis sinks as they are expensive and of poor quality. Would also advise not to buy from Artistry Stone Works or Inter Pac Trade Corp as they provide no customer service once they have your money.
Description of Work: I purchased 3 Willis Sinks for the new construction of our home. As we prepared to move in the blue film protecting the sinks was removed. The stainless sinks had rust and a sticky residue that make water spots impossible to clean. The sinks always look dirty and have no luster. Brian refused to do anything about resolving the problem with the sinks. I finally reached a rep for Willis. They at least came out and looked at the problem. They were able to remove the rust for now but I am still stuck with expensive, ugly, NEW WILLIS SINKS.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
$1,500
Response from Artistry Stoneworks/Inter-Pac Trade Corporation
This customer purchased the sinks from our company and had another company pick them up and install them. The other company got metal shavings on the sinks when they drilled holed for the granite. The sinks were in perfect condition when they were picked up from our company and the other crew reviewed the sinks and approved them when they were picked up. Because we did not install the sinks, we had no control over how they were treated when they left our shop. The manufacturer and the distributor rep went to the jobsite and cleaned and explained the cause and that the sinks themselves had not rusted but had the metal shavings as the cause. They were cleaned, inspected and looked new when they left. These sinks are the best quality 14 guage stainless sinks that are available. They are satin brushed finish not bright stainless. It is unfortunate that the customer was not able to control the damage caused by her installers. I did all i could do to rectify and inspect the concerns and got the manufacturers to correct the damage that was not caused by my company. ARTISAN SINKS...are a well respected and quality company that backs up their products.
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Service Categories
Kitchen and Bath Remodeling,
Fireplaces,
Masonry,
Countertops and Backsplashes,
Ceramic Tile
FAQ
Artistry Stoneworks/Inter-Pac Trade Corporation is currently rated 1 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Artistry Stoneworks/Inter-Pac Trade Corporation accepts the following forms of payment: American Express,Check,MasterCard,Visa
Artistry Stoneworks/Inter-Pac Trade Corporation offers the following services: Fabrication and installation of all types of slab countertops, stone mantels and fireplace hearths. Cabinetry design and sales and installation, tile and various plumbing products.