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AQUA QUIP - Lakewood

Fireplaces, Pool and Spa Service, Outdoor Kitchens

About us

Since 1959, Aqua Quip has been dedicated to providing quality products and services. With over 75 employees we service what we sell. We have in-house trained licensed staff to service, repair and maintain the products we carry.

Business highlights

66 years of trusted experience

Services we offer

RETAIL: POOLS, SPAS, CHEMICALS AND EQUIPMENT. FIREPLACES, STOVES AND HEARTH. ROUTINE POOL AND SPA MAINTENANCE AND CLEANING, SERVICE / REPAIR, POOL AND SPA INSTALLATION.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.54 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
25%
3
25%
2
25%
1
0%


Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.3
punctuality
3.7
Showing 1-4 of 4 reviews

Judith P.
06/2018
3.0
fireplaces
  + -1 more
Technician came out and looked over the fireplace - said certain parts were needed; returned to store and sent email that he could not get the parts therefore could not fix fireplace. Did not fix fireplace but charged $97. for a service call.
Description of Work: fix a gas fireplace

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$97

R W.
04/2018
4.0
fireplaces
  + -1 more
Part needed to be ordered then was replaced a week later.
Description of Work: Replaced thermostat in gas fireplace

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$330

Nancy R.
03/2015
5.0
fireplaces
  + -1 more
The service and the workers were fine. They were very prompt and left the area fine. I have no complaints.
Description of Work: They sold us a fireplace insert and installed it.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from AQUA QUIP - Lakewood
Thank you for your review. We always love to hear that our install group does a great job. Buying a fireplace is one thing, having it installed right is another. Our goal is to have a happy customer for life. We hope that you will get years of use out of your fireplace. If you do have any issues, we are here for you. Our stores are open 7 days a week to help you with anything that you need. If you need any other great products - "Aqua Quip Your Life"

07/2005
2.0
pool cleaners
  + -1 more
I HAVE VERY POOR COMMENTS ABOUT THEM. THEY DAMAGED THE SPA SHELL. THEY DON'T RETURN PHONE CALLS AND DON'T COME WHEN THEY ARE SUPPOSED TO. THEIR PRICES ARE TOO HIGH.
Description of Work: THEY DO OUR SPA CLEANING.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$300

Response from AQUA QUIP - Lakewood
We were not able to find any work that we did for Member in 2005. We do have a record of a cleaning in 2006 and a request for cleaning on 2009. We have no record of damage to the tub or any repair that was requested or that we completed. We do have a policy of repairing any damage that we cause. We are concerned that a customer feels that we damaged their hot tub but that we have no record of this in our files, though we do have a continual record for this customer.

    Contact information

    7608 CUSTER RD W, Lakewood, WA 98499

    http://www.aquaquip.com

    Service hours

    Sunday:
    11:00 AM - 5:00 PM
    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Fireplaces,
    Pool and Spa Service,
    Outdoor Kitchens

    FAQ

    AQUA QUIP - Lakewood is currently rated 3.5 overall out of 5.

    Sunday: 11:00 AM - 5:00 PM

    Monday: 10:00 AM - 6:00 PM

    Tuesday: 10:00 AM - 6:00 PM

    Wednesday: 10:00 AM - 6:00 PM

    Thursday: 10:00 AM - 6:00 PM

    Friday: 10:00 AM - 6:00 PM

    Saturday: 10:00 AM - 5:00 PM

    AQUA QUIP - Lakewood accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, AQUA QUIP - Lakewood does not offer free project estimates.
    Yes, AQUA QUIP - Lakewood offers eco-friendly accreditations.
    No, AQUA QUIP - Lakewood does not offer a senior discount.
    No, AQUA QUIP - Lakewood does not offer emergency services.
    Yes, AQUA QUIP - Lakewood offers warranties.
    AQUA QUIP - Lakewood offers the following services: RETAIL: POOLS, SPAS, CHEMICALS AND EQUIPMENT. FIREPLACES, STOVES AND HEARTH. ROUTINE POOL AND SPA MAINTENANCE AND CLEANING, SERVICE / REPAIR, POOL AND SPA INSTALLATION.

    Contact information

    7608 CUSTER RD W, Lakewood, WA 98499

    http://www.aquaquip.com

    Service hours

    Sunday:
    11:00 AM - 5:00 PM
    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 5:00 PM