I bought an Angie's list coupon for Airpros Heating on July 13 with three dates listed as possible service dates. They did not contact me about those three dates. After all of the dates went by, I called them on August 4th and left a msg. On August 5, Derek called back and scheduled an appt.for Aug. 9. They did not show up. On Aug. 12, I called Derek again and he said he is on vacation and that he gave his employee 10 jobs, but he hasn't been talking to him. Derek admitted that it was "poor service." Derek did not call me back after he came back from vacation. I called him again and he said that he had to respond to emergencies involving air conditioners that went out. I told him that it sounded like he did not want to do this job. He said he would come out and fix my furnace. Derek came out around August 23rd and replaced a small part that took about 5 minutes. He said he would not charge me the full amount for the part and charged me $75.00. The furnace worked after the part was changed.
Description of Work: Air Pros came out checked furnace and came back to replace a small part.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0
$75
Response from Air Pros
Sorry our schedules couldn't match up.
Linda B.
01/2016
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Stephen P.
05/2013
5.0
heating & air conditioning/hvac
+ -1 more
They're very good and I was really happy with everything . As I recall, I had to go sit in a cold house and wait for them. I explained that to them and they were very good about calling me and telling me where they were and what time they expect to be here. They were very easy to work with in that regard.
Description of Work: I have used Air Pros for a rental house that I have. They came and got the heater working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
TOM M.
11/2010
5.0
heating & air conditioning/hvac
+ -1 more
The personal service and the quick response was great about them.
Description of Work: They did a repair for my heating and air conditioning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JOHANN G.
03/2010
5.0
heating & air conditioning/hvac
+ -1 more
Great service, very informative, no high pressure sales pitch. Well worth the price
Description of Work: Replaced furnace with high efficiency furnace
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
Air Pros is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: Closed
Air Pros accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Air Pros does not offer free project estimates.
No, Air Pros does not offer eco-friendly accreditations.
No, Air Pros does not offer a senior discount.
Yes, Air Pros offers emergency services.
No, Air Pros does not offer warranties.
Air Pros offers the following services: HVAC Services