Pacific NorthWest Pump Service & Sales, LLC

4.3(
6
)

Wells and Pumps, Water Filtration and Softening, Septic Systems,

... +1 more

About us

We service your water systems, be it from a well or municipal. We can get your water clean and your system running right. Mark Moore has worked in Washington state in the Water Well & Pump service / repair business for 25+ years. He is a fully licensed plumber and pump electrician and a licensed electrical administrator. He is the Service Manager and our main Pump Technician. All of our Pump Technicians are fully licensed bonded and insured. We offer a 5% Senior discount 65+ on all labor just ask. Payment options - Cash, Check, Visa Mastercard Discover Diners Card and JCB and payments oac. We are setup with paypal and they do have a payment terms option.

Business highlights

Emergency Services Offered

Services we offer

Installation & service of Water Pumps, Complete Water Systems, Septic / Sewage Pumps & systems, Booster & Irrigation Pumps, Storage & Pressure tanks, Solar Pumps, Green renewable energy water well pumps. Filtration Equipment, Water Treatment. Pump removal, pump repair and Installation / Maintenance. We will do electrical & pressure tanks checks for your wells. All Water testing . Video survey inside of well. Salt delivery & Filtration Service. Septic pump & float inspections.

Services we don't offer

Plumbing that is not part of our core services of pumps filtration and water treatment. We will refer a plumber or septic tank pumper but we don't do this actual work. No county permit inspections on septic pumps.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.36 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
17%
3
0%
2
17%
1
0%
Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Write a review
Showing 1-6 of 6 reviews
Erin B.
10/2019
2.0
water softeners, wells
  + 0 more
The service people came quicker than expected, they were pleasant enough and did identify a small filter that needed rinsing and they identified it quickly. I'd give them an A on that part but the cost they charged is an F rating. They took a regular bottle of drinking water and poured it through the filter, put the filter back in and they were done. Then they charged me over $540 for this. They did absolutely nothing else and when I asked why it was so expensive, they said the travel time. I am 30 minutes from their area. When I first spoke to the owner, who was not the one who came out, he never said there would be an extra charge for my location. The fix was so minor, the time spent was maybe 15 minutes and they overcharged me. If you use them beware of their very high charges.
Description of Work: Needed help figuring out loss of water pressure.
Rating CategoryRating out of 5
Jennifer L.
06/2018
5.0
They were knowledgeable and performed as promised. They were very responsive and scheduled me quickly.
Description of Work: Replacement of well pump
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Larry K.
01/2018
5.0
wells
  + -1 more
It was a very smooth operation. I was informed of problems they found and the remedies. Gary and Chad were very professional and explained the process very clearly. Would recommend these workers and this Company to anyone that needed plumbing help. Thanks for the great job.
Description of Work: My well pump was cycling to pressurize the holding tank every fifteen minutes. They came out about three hours after I called and finished work about 4 hours later. They pulled up the pump in a 200 ft well found a leak in the pipe in the third from the bottom pipe. Replaced the pump that was 14 years old and all the connecting pipe and tested.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Deborah J.
01/2017
5.0
Excellent!!
Description of Work: I needed a new pump in my well, and a new electronic monitor in my pump house.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
william C.
09/2016
5.0
wells
  + -1 more
Great!!! They came out on a weekend, no extra fees or charges. Really fast and got the water flowing again. Price was very reasonable.
Description of Work: Restore well to working condition.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Jon B.
01/2015
4.0
It went well and he worked well with other providers. She will call later to do more services in the summer time. He was knowledgeable and gave me recommendations for other services related to the service.
Description of Work: He came out and looked at our pond and replaced our water pump.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,130

    Contact information

    5711 Lacey Blvd SE Suite 305, Lacey, WA 98503

    http://www.pnwpumps.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded
    Insured
    Licensed*

    Trade License Number
    PACIFNP871BQ
    Trade License Locale
    WA STATE
    Trade License Authority
    LnI
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Wells and Pumps,
    Water Filtration and Softening,
    Septic Systems,
    Plumbing

    FAQ

    Pacific NorthWest Pump Service & Sales, LLC is currently rated 4.3 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Pacific NorthWest Pump Service & Sales, LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    No, Pacific NorthWest Pump Service & Sales, LLC does not offer free project estimates.
    Yes, Pacific NorthWest Pump Service & Sales, LLC offers eco-friendly accreditations.
    Yes, Pacific NorthWest Pump Service & Sales, LLC offers a 5% senior discount.
    Yes, Pacific NorthWest Pump Service & Sales, LLC offers emergency services.
    Yes, Pacific NorthWest Pump Service & Sales, LLC offers warranties.
    Pacific NorthWest Pump Service & Sales, LLC offers the following services: Installation & service of Water Pumps, Complete Water Systems, Septic / Sewage Pumps & systems, Booster & Irrigation Pumps, Storage & Pressure tanks, Solar Pumps, Green renewable energy water well pumps. Filtration Equipment, Water Treatment. Pump removal, pump repair and Installation / Maintenance. We will do electrical & pressure tanks checks for your wells. All Water testing . Video survey inside of well. Salt delivery & Filtration Service. Septic pump & float inspections.
    Plumbing that is not part of our core services of pumps filtration and water treatment. We will refer a plumber or septic tank pumper but we don't do this actual work. No county permit inspections on septic pumps.

    Contact information

    5711 Lacey Blvd SE Suite 305, Lacey, WA 98503

    http://www.pnwpumps.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day