Keiser Enterprises LLC

They never came out

This refreshingly professional businessman went out of his way to do what he said he would. He was the first to respond to our Angie's List RFP and he was very clear about what he would do and how it would be accomplished. In the preparation for the project our difficult and litigious neighbor attempted to delay or stop the project in spite of the danger the two tall tress posed to her property and ours. Mr Matney produced a white paper on these hazardous tress and their danger that was ultimately shared with her attorney, the county and the Sheriff''s Office. Even when she attempted to stop the project on the day of (evidence case report MC Sheriff's Office) , Mr. Matney hung in there and got the job done. Of note, Mr. Matney was to undergo knee surgery in three days so he completed this project in less than 100% physical condition. He went above and beyond to finish the project and as a result we are very lucky to have found him!

On the agreed upon job date, ( after calling "One call before you Dig" and following up on all reports) Justin and 2 crew members arrived promptly, cut and chipped all branches up to about 8 ft from top of very tall Doug Fir in view neighborhood. About 9 neighbors came out and photograghed the tree top cut. 6-8 ft sections were then cut, dramatically falling straight down. We made several trips to city of Tacoma dump, behind Home Depot. Word of warning, as resident, I had free dump service of chips, branches, needles, cones etc., but NO DIRT!! On 2nd load, before we knew how strict (unreasonable) they were, some heavy, water saturated roots had small, clumps of clay/dirt attached to roots. Because of that 1lb or so of dirt, I had to pay City of Tacoma for weight of whole load, 4420 lbs! $281. Justin and I split that unforeseen cost, and my part is reflected in my total cost. They finished out first day removing rest of junipers and outlying tree roots. Justin and one assistant finished up job next day, leaving large area with evenly distributed smooth soil level. Both days the property was left picked up, blown clean. I had one side of my garage empty so I invited Justin to store any equipment he didn't want to haul around, overnight, so he did. I found Justin and his crew professional, hardworking, polite and trustworthy. I will hire Justin, Keiser Enterprises, again.

I was very happy with the price and workmanship. The job was done quickly and they left the wood as I had requested. I intend using them in the future.

Justin contacted me right away, made an appointment, arrived promptly, and gave a professional and detailed bid that included everything I wanted to have done. We were working on scheduling and then my world changed. I have had to postpone the job but this is definitely my company of choice when I am able to schedule this job. He has all of the equipment and expertise needed to remove a tree in the corner of the backyard where there is really no access for equipment. This company also does General Contractor work and, as we talked when he was at the house, we discovered that he had done a few repair jobs for me before I even moved into the house. His company was hired through my real estate agent prior to my move-in. One of the jobs he did inside was installation of a down-draft stove which included vent work. The work was flawless and I was very pleased! I am already also planning some inside work for the future - right after we get those trees handled - right after I get my feet back on the ground! I want to add that he was also very understanding when I explained why I had to postpone the job. I'm very much looking forward to working with him in the future!

Justine and his 2 assistants removed a very tall and thick ponderosa pine tree from the front of my home. The tree must have been about 2.5 feet thick at the base and was estimated to be about 70 feet tall. It had multiple tops with lots of very thick branches and was growing near other trees so access to it was tricky. It was growing about 10 feet from my home and didn't look well. It rained needles year around on the ground, on the roof and plugged the rain gutter; and gave me about 10-20 "free" pine cones a week. I had little success trying to grow flowers and lawn grass under it. Justin and his assistants showed up on time; positioned the chipper, trucks, and stump grinder. His assistants carefully tied ropes to the branches, cut them off the main trunk, lowered them down so they wouldn't bounce or spring upwards from the ground, fall on the house or the other trees and then chipped them. The chipper easily handled all the branches. The tree trunk was cut into about 16" firewood rounds and set off to one side for my own future use. The stump was ground down below grade and its chips left in place for mulch. My neighbor had about a 12" diameter stump nearby that they ground for free (Thanks, Justin!) before doing mine. They smoothed and leveled the surrounding ground where the stumps were and cleaned up the mess the pine tree made when they took it down. It looks really nice. No damage was done to the house nor nearby trees.

Wonderful! Keiser Enterprises LLC were a pleasure to work with. They worked really hard, safely removed a very large tree that was only feet away from our house and power lines. They cleaned up nicely after the removal. Justin was easy to communicate with and he always kept me updated on the progress. I would definitely use Keiser Enterprises LLC again in the future.

Answered my call for an estimate immediately; Scheduled time for estimate right away; prepared a reasonable and professional quote, which I accepted before scheduling the job. Arrived promptly, worked quickly and efficiently, and left the job area very neat and tidy. Very happy!

We were pleased with the initial tree work. The price was much less then other bids. Some initial issues that came up were his dogs (he brings two large labs to the work site and we along with neighbors had issues with them not being tied up all the time). Additionally while he can be very professional and charming we heard and our neighbors later complained to us after the jobs were done that an excessive amount of foul language was used. The overall quality of all of the work seems good. We would not use him again nor recommend him for the following reasons: Unknown to us, he was preforming all of this work without a valid CDL and received a ticket while doing this work one day. This caused a lot of delay in the work since he had to go take classes to get a CDL. Towards the end of the project he was not showing up at scheduled times and we would often have to call him the day of to see when he would be coming (after the initial time he said he would be there). He ended up taking on a lot of work withthis and I think it was too much for him to do by himself. He really doesn't have a crew, besides someone who helps with the tree trimming. We ended up letting him go before all of the work was completed do to the extensive amount of time it was taking and do to the decline in the work attitude. Throughout the project we were frequently having to ask him for updated invoices and receipts for the payments we had made. With later work we had done with other companies we now realize that most companies have a contract and itemized bids, both of which he does not do.

The job was performed flawlessly. They limbed up the tree before they topped it and managed to avoid hitting any of the small trees nearby that we wanted to save. The whole process was amazing to watch and we are extremely happy with the work done. All of he guys, Justin, Cliff and Randy are extremely personable and really know their business. Should the need arise, we would definitely hire them again!

unknown

The man from Keiser Enterprises was here right when he said he would be, stuck by his bid, he went the extra mile, and did a quality job. He did a lot of cleaning up and leveling of dirt beyond what he was committed to do.

Arrived at 8AM as he said he would. They immediatly began to cut 100+ foot tree down. Removed all wood and debris. Cost was half of what other tree services wanted.