Estimate was provided and accepted quickly. Owner kept on adding conditions before starting the work such as fixing any damaged wood (done), trimming the shrubs (done). Asked him several times to schedule the work but no time is scheduled for one reason or another. A couple of days his lead painter stopped by to look at the house one last time and to let me know my project is scheduled for end of this week. The following day I received a phone message from the owner stating that he cannot do the work because he accepted a large contract. This puts me in a bind trying to find a contractor this late in the season with the house needing a coat of paint before the rain. His response “this life.” Very unprofessional and irresponsible.
Description of Work: Exterior paint
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$4,500
Response from Eurocraft Painting LLC
Like the saying goes....You can't please everyone. An estimate was provided at March 23 2018. My estimate is typically good for 60 days. I informed the customer what he needed to do in order for us to get the painting done in early spring. We did contact the customer several times to find out if he was ready for us to get going . The answer was NO every time. I I raise my quotes just like the Airlines and other business does in the busy season. Today is September 7th and the customer still have not done the work that I requested in March, therefore I made the decision not to proceed. This is what we in the industrie call a "Difficult Customer" that can not be pleased. The customer accused me of a comment saying "That's Life"....simply not true. We are having a very high rating in the community and keeping it that way because we are very professional in our ways. Just like i stated in the beginning, you can NOT please everybody.....
Karen O.
07/2015
1.0
interior painters
+ -1 more
I had arranged with Bert to paint my house in 2014. I had to delay the project a while due to a medical injury, but when I contacted him again, he kept putting me off again and again until the rainy season arrived. He did manage to have someone come pressure wash the house, but then never seemed to find the time to come back and paint it. Finally, I called and asked him if I agreed to wait until 2015, would I be #1 on his list and he agreed. I called him in Feb. of 2015 and he said to call back in a month or two. I called again in April and he said he'd call in a few weeks, which he never did. It became pretty clear that he had blown me off. The worst is that had he been honest and simply told me he did not want to paint my house back in 2014 or February of 2015, I could have found another painter, but by the time it became clear that he was NOT going to paint my house, all the other Angies-recommended painters in the area were too busy. I could not even get anyone to come out and give me a quote. So, now I am painting part of the house myself and hope to find someone in 2016 to finish up the areas I cannot reach. I don't like to make negative comments about people, but his actions really put me in a bind. All-in-all, it was a pretty disappointing experience with Eurocraft Painting.
Description of Work: Partial exterior painting of a house - but it was not done
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,600
Response from Eurocraft Painting LLC
Hi [Member name removed], I am sorry that you feel this way about EuroCraft Painting. This is the first time I ever have had a complain about my business. I did leave a message on the phone number that you provided. Never heard back from you. As far as you mentioned about the pressure washing goes, we did wash the house and then the rain started right after it. By the way, we never did got a deposit from you either, so the pressure washing was free. We have a very tight schedule, but we are still able to take care of all of our customers. And are very happy to do so. Best regards . Bert Jansson.
Suzanne M.
06/2015
5.0
house painters, interior painters
+ 0 more
Bert was prompt every time he had to come over; his workers arrived on time, were efficient, quiet and well-mannered. We needed the house painted in the same colors and did a fantastic job matching the paint. They used a high quality paint which looks amazing. The clean-up was perfect; they only damaged one plant (columbine which grows wild for me so no big deal) and were careful around the landscaping. His bid also came in almost $1000 less than the next bidder. I would definitely recommend him and use him again.
Description of Work: Eurocraft power washed, prepped and painted the exterior of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,300
Loretta B.
06/2015
5.0
interior painters
+ -1 more
We met Bert Jansson of EuroCraft Painting at the OMB home & garden show at St. Martin's College in April. We were impressed with him and his display at the show, so we invited him to come out and give us an estimate for painting our house - and we're so glad we did! Bert gave us a very fair estimate of the cost of painting and described the pros and cons of different types of paint, explaining why he really likes the brand of paint that he uses. We wanted to keep the old color and had an old can of paint from the last time that we painted many years before, so Bert was able to match the color exactly. He asked us to make sure we had trimmed away the shrubs that were touching the house, but said that our flower beds and other plantings would not be damaged by either the pressure washing or by the painting. We did as he asked and we were ready for paint! Painting day came and as luck would have it here in the PNW, we had a really nice day for the crew to work. The thought was to paint the body of the house the first day and then come back for the trim. Bert's crew of 4 arrived at about 7:45am and they each introduced themselves so we knew who each crewmember was. They set to work right away, taking down everything that could be removed such as downspouts, exterior lighting and even the house numbers! They masked all the windows and doors and even the concrete foundation to make sure everything was perfect. They also put down protective tarps on the walkways and laid them very carefully over the plants around the foundation. Spray painting and rolling of the paint followed right behind as each side of the house was prepped, and before long it was lunchtime. They took a quick lunch break and then back to work. And these guys really know how to work to get the job done! We were impressed with their excellent teamwork and each of them was very friendly and responsive to any questions or concerns on our part. Bert stopped by to see how the work was going and he took the time to speak with us as well. They still thought it was going to be a two day job, but afternoon came and they were already unmasking the exterior that was completed. As each side of the house was done the trim work followed right along and before we knew it the job was done and the house just shone! Where it was sun faded and dull only hours before, now the house looked alive again! They cleaned up every scrap of masking tape and paint chip, and then spread the protective tarps out on the lawn to fold them up. There was no mess, no fuss, just good honest work along with a good sense of comradeship amongst the crew. They were all cleaned up and ready to go by 4:30pm - no need to come back and do the trim, it was all done too! We highly recommend Bert Jansson and his crew from EuroCraft Painting. If your house is in need of paint - please give Bert a call! You'll be glad you did!!
Description of Work: Pressure washed, scraped, painted exterior of our home, and cleaned up. Excellent work!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Dan H.
03/2015
5.0
interior painters
+ -1 more
Bert bid the job under other contractors bids. He was amazing on several fronts. First, since I needed some popcorn ceilings removed and some other drywall work done, he brought in a 1st class drywall company to do that work. He then worked around my very tight schedule with the drywall contractor and was able to get all the work done 1 day ahead of schedule! His paint crew are very adept and professional. The whole crew stayed over 10 hours the last day to ensure the job was done. Fantastic quality, more than fair prices and absolutely the best customer service imaginable. I will be using them again on my rental houses and restaurant very soon.
Description of Work: Pain all interior home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kim H.
12/2014
5.0
interior painters
+ -1 more
They are very nice and very personable and came on a recommendation from a friend who is highly regarded. He has been very responsive. He was supposed to show up today, but he hurt himself.
Description of Work: They provided a quote for painting the interior of the house. It included 14 rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Saraann C.
12/2014
5.0
house painters
+ -1 more
Great.
Description of Work: Paint outside of house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Jean O.
06/2013
5.0
house painters
+ -1 more
The entire experience was great. We received a good price quote, and was scheduled pretty quickly. On the day of the work, the crew arrived by 7:30 am and each introduced themselves. Throughout the day the crew were professional, listened to my concerns, took great care to mask doors and windows and to cover plants as needed. They asked me questions for my preferences and attended to details. They completed the entire project in one day, a great crew of hard working and pleasant professionals!
Description of Work: Painted exterior of our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Danielle L.
07/2011
5.0
house painters
+ -1 more
unknown
Description of Work: We needed our house painted badly. We had many other quotes but these guys were $2500 less than the others! They were very professional and did a wonderful job. They ptessure washed, scrapped, primed, recaulked the bad caulk, and painted the house (2700 sqft) and the door! I couldnt be happier!
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Service Categories
Interior Painting,
Exterior Painting
FAQ
Eurocraft Painting LLC is currently rated 4.8 overall out of 5.
Sunday: 9:00 AM - 5:00 PM
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 8:00 AM - 5:00 PM
Eurocraft Painting LLC accepts the following forms of payment: Check,MasterCard,Visa