DaBella - Olympia (Windows)

The installers were the best. Very efficient and excellent workers.

Haighley is amazing! Very knowledgeable and helpful! Worked with our budget to get us everything we wanted!

Overall a great bunch, but please try to stick with talking to one person when quoting your windows getting two different quotes is confusing

They received my down payment in June, it is now August and have not received any windows and haven't heard from the company. I had to reach out to them and was told my windows would arrive on a certain day... well that day has arrived and no windows. Called their office and I was told they reach my agent. It's been more than a month when I was told my windows would be installed. Joke company joke app home advisor.

Dabella showed up at the perfect time. I had just purchased my first home and my home inspection indicated the house had a 20 year roof. At 15 years old, It was showing its age and was one of the first major home improvements I had considered. A Dabella representative happened to be going door to door in my neighborhood and we were able to set up a meeting with a salesman. I'm extremely happy with Chris, the salesman that Dabella had sent out. He is very polite, not pushy and extremely knowledgeable on Dabella projects. After showing me what Dabella had to offer (including the lifetime warranty) Chris and I were able to work out what I wanted and he got the process rolling. Chris was always fast to respond to any questions I had for him whether in person or over the phone. He was also able to change the install date for me when I had a work trip come up last minute. I'm extremely happy with Dabella's product but it was definitely Chris' attitude and knowledge that made the sale.

Don t go here unless you love extreme high pressure sales, with something less than clear, accurate and forthcoming information, high quality roofing (contracted out), but at extremely exorbitant prices and customer service which is intermittently great and non-existent. I got ripped off. I m screwed. Don t do what I did. Go with someone else.

I hired them to put a deposit, got financing and was waiting for start and 3 weeks later they just sent me my deposit back. No note of why they gave me run around when I called. Then they stopped taking calls. My financing was still active 2 months later and I had to inform the bank the job was never done. They never even told me they canceled the job or why. Very unprofessional. Also leaving my credit looking like I had just spent over 6000 on a project.

Dabella made a hard sell with siding job. Was unable to speak with agent after the deal was sealed. Received materials 1+ months before agreed date with no advisory phone call. Same with work start. Did not receive the color of siding we had ordered but went with it anyway. The sub who did the actual siding work (Cabrera Construction) was excellent. Great work, great crew!

They are unprofessional. They will not stick to their contract. They will break their contract if the manager does not feel like they are getting enough money for the project. They ignore your calls. No one in the Olympia office will answer the phones. They are con artist. Beware of this company. Do not so business with these people.

VERY GOOD JOB.

Refuses to answer any of this info

Dabella actually did NO work on the roof. They sub contracted the job to Sky Roofing. Sky did great, but I'm sure I could have got the job done for a LOT less if I would have gone directly to Sky Roofing.I kind of feel like I got ripped off. My roof looks great and Sky cleaned everything up, but Dabella only acted as a broker, which cost me more than I needed to spend. Very disappointing...

The sales representative, Mr. Newman, was extremely knowledgeable of the product and very helpful in answering questions and did not push items I was not interested in.. I also receive calls to keep me updated on the progress of my order.

The roofers worked hard and did an excellent job. If it last 50 years, that will be great. Their hours were long and late.

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Work good, but went thru a bunch of BS getting it done. Had 2 sides of garage re-sided & new gutters installed - not a big job. Had to be home 3 times after the 1st measurement for them to come re-measure then NO advance notice of when the job was to be done. Came home to find supplies in driveway & message on home phone they would start the next day. This was WEEKS before the start date we were told & we hadn't cleared out the garage yet. We also weren't going to be home the next day so had to call & postpone installation since we had to clean out the garage that night & someone needed to be home to lock our 3 dogs in the house (one that bites) and unlock the gate so the guys could get to the job. The guys who did the actual work were great and the finished project fine, so you decide if you want to use this firm or not. And one more thing - they hired a perfect salesman (I've worked with salesmen for over 40 years) & he pulled the old "let me get my manager on the phone" routine when I balked at the quoted price, and his manager instantly dropped the price $2,000 to what it should have been in the first place. Again, this was my experience so you decide if you want to hire them or not. Also, both the siding and the gutters were sub-contracted out which is fine, but DaBella themselves didn't do the work.

Pay close attention to what they install - it may not be what you ordered. My spouse and I had to hire an attorney to assist in sorting out the poor work quality and cheaper product being installed versus the higher quality one we had ordered.

Love, love, love the shower. When we ordered it the lead time to install was 10 weeks, but they were able to get it installed in about 8 weeks. While installing they put there sharp etc. tools on the counter and floor and walked on etc. I was afraid of scratching the floor or the counter. Also I called the installer the next day about a black mark on the acrylic that his helper was supposed to have cleaned off. I wanted to know what to use to clean it off . And I felt that the sealer was put on in places in a sloppy manner. He did not call me back. Still don't know what to us e clean off the black mark.

Very good quality.looks beautiful... we were satisfied.

Work isn’t done yet

Fast efficient installation. Looks fantastic

It took 2 weeks to complete due to the rain.. Which I understood.. They did a good job and my roof looks good.

slow start due to the weather, also weather delays.