About us
Business highlights
28 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Warranties
YesEmergency Services
YesAccepted payment methods
Reviews
4.714 Reviews
Showing 1-14 of 14 reviews
Stewart B.
06/2017
computer repair
 + -1 moreThey did what I wanted for the price that they quoted
Description of Work: needed Windows re-installed but wanted to save all my bookmarks and other data.
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Yes, I recommend this pro
$200
Nancy M.
02/2016
computer repair
 + -1 moreIt went very poorly. They said they would back up all files and pictures before wiping computer and starting over, but that process was not done or failed, so we ended up with no files or pictures. The technician was very surprised when he discovered this, according to his notes in the work order and his phone call to us. Thus, we know it was not normal to lose all the files and pictures. Our phone call to the service manager went horribly. He lied to me for 30 minutes until I pointed out to him that his own service order indicated that the back-up started 2/2/16, and was not an automatic cloning on the day we brought it in, which was 1/28/16. This service manager exhibited horrible customer service skills, was rude and condescending and unwilling to do anything to correct the situation or make us whole. A call to the store owner has not even been responded to after 2 weeks of waiting.
Description of Work: reinstall windows 10 operating system after home upgrade failed
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$200
Michael H.
09/2015
computer repair
 + -1 moreunknown
Description of Work: My Toshiba Satellite laptop kept turning off. I took it in to 4th Dimension. without any further testing they told me it was the motherboard. It wasn't the motherboard. Then, to their credit, they worked on the insulation. Subsequently, the Toshiba kept turning off. I have abandoned the laptop. It is still not fixed. |mah
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$400
Barbara J.
09/2015
computer repair
 + -1 moreunknown
Description of Work: |Computer was infected. They checked the computer thoroughly.
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Yes, I recommend this pro
$100
Kelly M.
10/2014
computer repair
 + -1 moreunknown
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Yes, I recommend this pro
Catherine M.
05/2014
computer repair
 + -1 moreI like that they were close. They did their job.
Description of Work: I used 4th Dimension Computer for computer repair. They basically cleaned my husband's laptop and started over.
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Yes, I recommend this pro
$60
vicki M.
03/2014
computer repair
 + -1 moreIt felt like a BONUS!!
Description of Work: He came to check my pc, i also got help with my laptop, and smart phone.
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Yes, I recommend this pro
$100
Gregg V.
03/2014
computer repair
 + -1 moreThey did a great job. I can't begin to tell you what was wrong, other than I now know it's time to upgrade from Win XP. Reasonably priced, well done service, friendly environment.
Description of Work: Fixed my PC.
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Yes, I recommend this pro
$300
BILL E.
04/2013
computer repair
 + -1 moreAs described above.
Description of Work: They definitely know their stuff here! I had two unrelated issues with my computer &, therefore, two separate services performed. Overall, the staff is extremely knowledgeable & do quality work. Most of the employees demonstrate "typical nerdiness" in their social interactions, which can be off-putting, but they definitely make up for it in computer knowledge & quality repairs. Dustin is the exception, in that he has both excellent technical & customer service skills! My first visit was to replace a cracked LCD screen in my Toshiba laptop. My laptop was less than a year old & always treatly extremely delicately. Although it had never incurred any trauma (being dropped, hit, having the cover closed on anything..), I opened it one morning to see wierd colors & patterns on the monitor screen. When I contacted Toshiba for warranty repair, they accused me of causing damage & were going charge me $350 to repair it. Last time I will EVER purchase any Toshiba products. The folks at 4th Dimension quickly assessed the problem & replaced the LCD for about $225.00. The repair was done within the time & estimate given. The 2nd issue involved cleaning up a bunch of malware off my hard drive that had been insidiously downloaded with a pdf writer program. They cleaned up the offending programs & downloaded Microsoft Essentials for future protection for around $100.
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Yes, I recommend this pro
$325
Nancy D.
04/2013
computer repair
 + -1 moreWe were very pleased with the help we received even though the unused eight year old computer didn't work out. Our only problem in dealing with anyone regarding computers is that it is a real challenge for them because we are completely lacking in knowledge regarding computers. We ended up purchasing a new computer from 4th Dimension and we are very satisfied with the purchase.
Description of Work: We had hard drives removed from three old computers and tried to have an eight year old computer that had never been used set up for use.
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Yes, I recommend this pro
$200
sharon B.
04/2012
computer repair
 + -1 moreThe computer is as fast as I can remember. They have done a great job and they will always have me as a customer.
Description of Work: I brought my tower in and they plugged it in and looked at it. They deleted some extra files and viruses. Then, my mouse wasn't working. I brought it in again and they deleted another bunch of files and I ended up getting a new mouse.
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Yes, I recommend this pro
Melanie P.
09/2010
computer repair
 + -1 moreHome network stopped working. I could not determine the problem. After two weeks without the internet, I was getting desparate. I checked Angie's list and did not find too many companies in my area that had been rated. I chose to go with 4th Dimension only because I knew they had been in business in Olympia for awhile. I had no prior experience with them. I called at 11:30 AM. They were able to send a technician (Brian) by 1:45 PM the same day. The person on the phone said that they would send him with a new wireless router because quite often, that turns out to be the issue and he gave me a head's up that the router, if needed, would be $109. Within 30 minutes, Brian had determined that the issue was indeed the wireless router; replaced it with my permission; and had all four of our computers (PC desktop, wired; PC laptop,wireless; MAC desktop wired; MAC laptop, wireless) connected to the internet on a home network. Brian had to set up my home network because I had messed it up. The new wireless router is a better one than I had before. I was very happy (downright thrilled) with the service and product provided and will use this company again for any computer/computing needs I may have in the future.
Description of Work: Repaired problem with home internet connection and re-set up home network.
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Yes, I recommend this pro
$225.68
Mary C.
07/2005
computer repair
 + -1 moreI WOULD NOT GO TO THEM AGAIN. THEY ARE COMPUTER GEEKS, AND THEY ARE NOT AS FRIENDLY AS THEY SHOULD BE. I TALKED TO THEM, AND THEY TALKED TO ME, BUT I FEEL LIKE THEY THINK I AM AN IDIOT. THEIR WORK WAS FINE, BUT COMMUNICATION IS SOMETHING THEY COULD WORK ON. THE SERVICE WAS WORTH THE PRICE THAT I PAID.
Description of Work: THEY DID A VIRUS CLEANING AND PUT IN A NEW CD BURNER.
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$120
Denise R.
07/2005
computer repair
 + -1 moreTHEY ARE VERY PROFESSIONAL AND QUICK. THEY MADE SURE THEY DID EVERYTHING I WANTED THEM TO DO. OVERALL, IT WAS A VERY GOOD EXPERIENCE. THEY SEEMED TO BE VERY COMPETITIVE AS FAR AS PRICE, AND I GOT QUOTES FROM THEIR "GEEK SQUAD."
Description of Work: THEY SET UP A WIRELESS NETWORK AND DID SOME COMPUTER REPAIR.
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Yes, I recommend this pro
$300
Contact information
3929 pacific ave s, Lacey, WA 98503
www.4dcomputers.comService hours
Monday:
9:00 AM - 7:00 PMTuesday:
9:00 AM - 7:00 PMWednesday:
9:00 AM - 7:00 PMThursday:
9:00 AM - 7:00 PMFriday:
9:00 AM - 7:00 PMSaturday:
10:00 AM - 5:00 PMLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Sales
FAQ
4TH DIMENSION COMPUTER is currently rated 4.7 overall out of 5.
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 10:00 AM - 5:00 PM
4TH DIMENSION COMPUTER accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, 4TH DIMENSION COMPUTER does not offer free project estimates.
No, 4TH DIMENSION COMPUTER does not offer eco-friendly accreditations.
No, 4TH DIMENSION COMPUTER does not offer a senior discount.
Yes, 4TH DIMENSION COMPUTER offers emergency services.
Yes, 4TH DIMENSION COMPUTER offers warranties.
4TH DIMENSION COMPUTER offers the following services: SELLS, REPAIRS AND SERVICES COMPUTERS AS WELL AS SYSTEM DESIGN AND NETWORKING FOR PERSONAL AND BUSINESS USE.
Contact information
3929 pacific ave s, Lacey, WA 98503
www.4dcomputers.comService hours
Monday:
9:00 AM - 7:00 PMTuesday:
9:00 AM - 7:00 PMWednesday:
9:00 AM - 7:00 PMThursday:
9:00 AM - 7:00 PMFriday:
9:00 AM - 7:00 PMSaturday:
10:00 AM - 5:00 PM