Rain City Maids

I booked because Symone was so responsive. Shelly, Taryn, Alexi and Mandy did a fantastic job!! Everything was cleaned, dusted and shiney! They were attentive to detail and all my couch blankets were folded neatl, my baseboards are dusted, the chrome on all my fixtures are sparkling and my stove top is gleaming. In should have done this month's ago! They were so great, I've scheduled for twice monthly cleanings.

I had a truly horrible experience with this company. We paid them $700 to do a deep clean of our five bedroom home. They cleaned only two out of our three bathrooms, one of our five bedrooms, and did a rushed and sloppy job on the rooms they did clean. The floor was so sticky I had to re-mop it all myself. They claimed to spend 10 hours but I could have done a better job myself in half that time. They refused to adjust the price to reflect the amount of square footage they actually cleaned. Once you authorize that credit card payment when you book the service, you're out of luck if they do poor work. I would not recommend booking with this company. In response to Ben's comment below: Your reply is not only untrue, it is offensive. I keep my home clean. Your service has cleaned our home many many times in the past and you knew exactly how big it is. We did not add onto the square footage since you last cleaned our home. I did attempt to dispute your fraudulent charge with my credit card company because you charged me for ten hours of work when clearly your team was not in my home anywhere near that long based on the work that was completed. The credit card company refused to reverse the charge so you absolutely did get paid. Your response is dishonest and incredibly unprofessional.

I used Rain City Maids for bi-monthly cleanings for about 5 months. Their communication is excellent, and Jaime responded to my request for re-cleans without problems. When the service started it was excellent, but over time there was just too many misses of areas not being dusted, rooms not being vacuumed, and bathrooms not being cleaned very well. I had used another company a few years before (now under different ownership with lower ratings). My husband commented with the old company he would walk in and the whole house would sparkle and smell clean, and now only certain areas like the kitchen were that way. I figured if he noticed it was bad. My kids were complaining their rooms weren't getting vacuumed and I was tired of calling for re-cleans. I decided to buy a Roomba and go back to cleaning the house myself for awhile and save the money. We paid 212.80 per clean, with 2 pets, for a 2090 sqft house.

Highly recommend! On time, friendly and easy to set up. The cleaning was very thorough and we are very happy with this service.

It went very well. The staff was professional and did a great job with my bathroom and the kitchen. The staff arrived on time. I will be booking them again on an ongoing basis. The price was very reasonable for the services rendered.

Everything is clean, the crew were professional and hardworking, and communication with the receptionist girl was very easy. Just a note that I paid extra $30 to clean the windows of my mom's bedroom. Overall they did a great job.

What a great cleaning service! They were great on the phone and up front with the costs. You can also book online and pay with a credit card. They arrived promptly, and did an amazing job on my house. They were really, sweet, respectful and careful with my things. They were super considerate with my dog, and very careful not to let her out. I would highly recommend doing a fridge clean. It was worth everything just for that 😂

The Rain City Maids team did a great job on the initial deep cleaning. They were on time, pleasant, great communicators, and their work was thorough and quick. My house is very clean and there is no lingering chemical cleaner smell. I also appreciate that Rain City sent a supervisor to do a quality check. I look forward to our next cleaning!

Easy to communicate and get scheduled and the crew that came did a great job cleaning my home. Id recommend them for sure!

I've lived in my apartment for a little over 2 years now and I have 2 cats and a bird. My place really needed a deep clean. Ashley, Alexia and Brenda were AMAZING! My place looks amazing. Not only did they do a wonderful job, but they were so friendly and personable. I will definitely be using them again on a regular basis. I will not wait again to need another deep cleaning. My bathtub and tile were steam cleaned, I believe. There was mold in the grout area which I've had to scrub pretty hard to get out and it never completely came off. But with Rain City Maids (Brenda) make it shine again. Every thing was spotless and they even clean the floor as they go out the door. Fantastic job!

I highly recommend Rain City Maids! I first tried Merry Maids, and was so disappointed with their first clean that I fired them and called Rain City Maids. Lilly and Kaitlyn were my crew, and they did an amazing job. I showed them the bottom of my tub, so they could see that hard water had made it ‘uncleanable’ – for years! You can make it clean, of course, but it still looks dirty - I just wanted them to know not to work too **** ** it. Imagine my surprise when I can home to a sparkling WHITE bathtub! I have no idea how they did it… even bleach didn’t work for me! The whole house sparkles. Also, the products they use don’t leave a chemical smell behind. The people in the office are super-responsive, send reminders. Their arrival window is just one hour (Merry Maids is two, and they arrived on hour three). I’m looking forward to a long relationship with Rain City Maids!

I’ve used cleaning services in the past and rain city maids is hands-down the best ! They are prompt and thorough doing a deep clean on each service day.

This was my first house cleaning experience, and I'm really glad that I chose Rain City Maids to do a deep clean. Their service is more expensive than some, but the quality and professionalism of the work are worth it. Leslie and Arielle were quite professional and worked very hard the whole time. They arrived within the specified window, and got right to work. Everything is so clean and sparkly, I feel like I'm living in a hotel! My only regret is that I didn't start this service sooner.

Rain City Maids saved the day! My apartment had gotten to that "I don't even know where to begin" state, and I knew professional help was needed. I selected Rain City Maids based on their good reviews on websites like this, and I was not disappointed. My kitchen and bathroom has been scoured and scrubbed and looks brand new. Surfaces were dusted, baseboards are looking bright and shiny. Best of all, the carpet was vacuumed and cleaned, and I noticed that many tough stains disappeared. I knew I had let things slide too far when RCM contacted me (they were scheduled for 2 hours) to let me know that they recommended another hour's worth of cleaning, and that it would be an additional $50. I appreciated their letting me know and giving me the option to approve the additional work. I was certainly glad I did. A clean space is a happy space, and we will definitely have RCM return regularly.

Rain city has amazing service. The cleaners are always on time within their arrival window, they do great work and make me feel comfortable having people in our house to perform the service. They are more expensive than other cleaning service but the quality of their work paired with their consistent timeliness is worth it.

I am very pleased with the results. Easy to schedule an appointment, reminders they send before the cleaning are informative and helpful, web site is easy to navigate. And cleaning itself was great and exceeded my expectations. Definitely recommend the service and will use it in the future myself.

I was very pleased with my first cleaning yesterday by Rain City Maids. We've had several companies and independent cleaners. Rain City was by far the most professional, they even had a quality assurance field supervisor come to the house at the end of the clean to ensure it was up to par, answer any questions and ensure we were satisfied. A+

My first experience with Rain City Maids and I’m very happy with the service. I had them do a deep clean - I’ve had the flu and I have toddlers around so my house was in extreme need of deep clean. They really did a great job. There was one area behind my bathroom toilet that was missed, but when I complained they came the next day and redid it without giving me a hard time. They were very interested in making sure I was pleased with my service.

This experience was everything I had hoped for. Their customer service gave me a quick quote from the website chat option, I was able to book online or by calling (I chose online). I was given options on what areas I really wanted cleaning to be focused, they were okay with having our 2 cats out while they cleaned, and everything was immaculate!

RCM was fantastic to work with! They were professional every step of the way. Their prices are on par with other housekeepers in the area. I really appreciate the ease of scheduling everything online. The team did an amazing job with the cleaning and we could not have been happier with the end result. I am looking forward to having them back on a regular basis.

It went great. They were very responsive to our questions and worked with me to find a price that worked for our budget. I was very pleased after the initial deep clean and look forward to more regular cleaning in the future. Their web interface is easy to use as well.

It went very well! The company is very professional and responsive, and the cleaning staff does a great job. I highly recommend Rain City Maids for all of your house cleaning needs.

Angela was great! She came in and got it all done and even made friends with my dog.

Disclaimer: I am writing this review for them to get a $10.00 discount on my next service. I am very commonly harassed by my landlords about the cleanliness of my meager living space, and they tend to only give us 48 hours notice if they plan to inspect us. I work several jobs to afford this hole in the wall, so I don't have time to scrub the place down every time management decides to drop by. Before every inspection, I'd easily not be able to sleep until afterward; I'd either be at work or cleaning my tiny apt at home. Finally, I bit the bullet last fall and asked for help. Their price was reasonable, but I wouldn't call it affordable, and that's mainly because I'm very, very poor. The service landed in the ballpark of $250 for four hours, which was much better than most cleaning services I'd requested quotes from upon receiving that month's inspection notice. Since I only get 48 hours before each inspection, the primary issue I ran into when trying to find a cleaning service was the availability. Most of them said that two business days was just too short a time frame. But I'm just not notified any sooner...there's nothing I can do about it. Rain City was highly responsive (answered all my calls and all my questions) and was very willing to accommodate me. They scheduled me barely within my requested window and assured me that if ANY appointments were cancelled, they'd let me know. As I work all the time, I could not be there during the cleaning, so the cleaning associate was at home with my roommate, who is mentally ill and disabled. I explained her disabilities and triggers to the Rain City associate, who'd assured me that great care would be taken around my roommate. The only other cleaning service I'd courted who I got this far into scheduling with (to the point that I'd even been able to mention this stipulation in the first place) had caused them to increase their quote for me to over $2,000.00. As I don't make much money and had to charge the service to my credit card, they also made sure they got me into the most cost-effective pricing for my unit size. They were very up-front about their time and fee restrictions and gave me the best deal they could offer without undercutting their bottom line or showing favoritism. I don't recall the actual results of the service. They were good enough to ensure we passed the inspection, but I don't personally recall seeing much of a difference myself, and my management said there was a lot left to be desired. (Though this was most likely due to the fact that my roommate is unable to clean up after herself due to her disability, moreso than the quality of Rain City's service.) But you know what they say: If something is done right, it will seem as if nothing was done at all. I'm sincerely grateful for Rain City's accommodation, understanding and human touch. I will be utilizing the discount this review gets me to start scheduling a monthly service to help me achieve a more sound work-chore-life balance.

It was a delight to come home after this cleaning. They even removed some stains that I thought were permanent. I have a young baby and feel much more comfortable letting her crawl around on the carpet now everything is so thoroughly cleaned. It was a bit expensive, but well worth it for such reliability, good communication, and excellent service.