The process of finding and hiring good house cleaners is more difficult than it needs to be. Rain City Maids provides high-quality, trusted house cleaning services to the Seattle East Side while revolutionizing the way that house cleaners are booked online. You can easily get a flat-rate price quote right on the web page, book with your credit card online and then get email reminders about your upcoming cleanings. You can change your booking at any time and we send you an email after each cleaning that allows you to rate your cleaners and provide any feedback on the job. All cleanings are backed by our 100% satisfaction guarantee and we aim to make sure you are completely satisfied in every cleaning.
Afterwards, my hubs and I were both impressed at how clean the floor felt and how they got all the little crevices in the bathroom and even removed some soap that had been stuck since we moved in to the home! They followed up with an email asking how the service went and when I asked questions, they responded right away and answered all the questions that I had.
Description of Work: I've never had home cleaning service before but have always wanted to and finally pulled the trigger as it was just getting to be too much with work-life balance and kids. I asked my friends for recommendations and one of them had mentioned Rain City Maids. She said that they were a little pricier than others but she's been happy with them (and she's pretty particular about things so if she's happy, then they must be good!) I sent a quote request through Yelp (along with a few other companies) and they were the only ones that actually got back to me with a quote (others were asking for size of my home, wanted to come look at the space for a price quote, etc) AND they gave me a call to follow-up on my quote request within a few hours of my request. I was able to book them for that same week and was provided with emails on what to expect, reminders, etc. The two maids showed up within the time frame they quoted me and just jumped straight in to it. I was quote for 2 hours of service but as they were nearing the end of their time, they asked if it would be ok if they stayed an extra 15 minutes each. The owner even called me to confirm that they had spoke to me to validate the extra service time. I felt like the time they were asking for was justified and they weren't just working slowly purposefully. Their manager also showed up to do a quality check of their work and could be seen wiping down the door frames and doing little extra touches.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Hariharan S.
08/2017
5.0
house cleaning
+ -1 more
We hired Rain city maids for a house move-in cleaning. The maid was on-time, did a thorough cleaning of the carpets, floor, bathrooms, kitchen. They brought all the cleaning material for job and left the house in excellent condition.
Description of Work: House move-in cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
cindy L.
08/2017
4.0
house cleaning
+ -1 more
They charge $50/hr which is on the high side relative to others. Their customer service is excellent and the majority of the work was very good, but a couple areas were missed. Also, the vacuum they used did not pick up pet hair, so they went over one room 3 times. I was given a small discount rather than have them return to correct the missed areas since I didn't have time to be at home again during a return visit.
Description of Work: Arranged for 1-time 4 hours of service, similar to prior housecleaning services, to try them out.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Rain City Maids
Hi CJ, thanks for taking the time to leave us a review on Angie's List. We have done everything possible to ensure your satisfaction and I am happy to see that you decided to book another service with us! We are looking forward to continuing to work with you going forward.
Monica K.
08/2017
5.0
house cleaning
+ -1 more
We had a very tight schedule because we were moving out on the last day of our lease, which meant the window for cleaning was very small. Unfortunately we weren't able to get an appointment with Rain City Maids because they only work on weekdays, but I appreciate that their responses were very quick and helpful.
Description of Work: My housemate and I are moving out of a condo and we needed it cleaned.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Rosanna Y.
08/2017
5.0
house cleaning
+ -1 more
Team was punctual and professional. They had estimated a 7 hour initial clean but only used 6 hours. There was an initial misunderstanding on the number of cleaning hours (charged for 7 instead of 6) but they sorted this out very quickly and refunded us the money.
Description of Work: Initial clean after a move
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kimi J.
08/2017
5.0
house cleaning
+ -1 more
Professional, on time, and did an AMAZING job. Victoria did such a great job, I now want to host the party outside so that I can preserve my indoor pristineness forever! I love the integration of technology and real time quotes. High recommend and I WILL be using them again.
Description of Work: I had the public areas of my house cleaned before hosting a birthday party.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Carmen E.
07/2017
5.0
house cleaning
+ -1 more
The apartment was left spotless. We loved the service!
Description of Work: We needed the apartment cleaned.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$144
Garrett P.
07/2017
5.0
house cleaning
+ -1 more
Excellent. Easiest scheduling system I've ever used for cleaning service. No need for on-site assessment and waiting for an estimate. Took 1-2 minutes to arrange the service through their mobile site. I had to call regarding a key issue (my fault) and their customer service was amazing, available and incredibly friendly. They were on time, did a nice job and pricing was best I received. I'll be continuing monthly service.
Description of Work: Apartment cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Sandra W.
07/2017
5.0
house cleaning
+ -1 more
Gabby did a great job, was on time and friendly. I would definitely have her come back again.
Description of Work: House cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Richard R.
07/2017
5.0
house cleaning
+ -1 more
I have been using Rain City Maids now, bi-monthly, for the past several months and I have been completely satisfied each and every time. They are professional, courteous, honest, and always on time. I also like that they send the same team each week so they know my apartment, know how we like things, know where we store our items, etc. This is a perk. I strongly suggest that if you want to have your house or apartment deep cleaned, call Rain City Maids. Tell them Rich sent you.
Description of Work: Bi-Monthly Apartment Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Fabien G.
06/2017
5.0
house cleaning
+ -1 more
It was our first experience with a maid service. Easy with booking/scheduling, very punctual and very friendly, it was a great experience overall. They did a very good job, and detailed oriented. We are planning on using them every other week.
Description of Work: Whole house cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Amanda H.
06/2017
5.0
house cleaning
+ -1 more
We scheduled a deep clean on our house and had an amazing experience! The cleaner was on time and thorough in her cleaning, I was present in the house for the most part and it was almost as if she wasn't even there! Overall great experience and happy with the end result. We will have weekly regular cleanings with this company.
Description of Work: Deep cleaning on a 3 level home
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Leonard G.
06/2017
5.0
house cleaning
+ -1 more
Great punctual, excellent, careful, responsive.
Description of Work: Housecleaning,
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
David C.
05/2017
5.0
house cleaning
+ -1 more
I went very well. Karyn and Kelly were on time in and out. While they were here they cleaned the bathrooms spotless as well as the kitchen. they vacuumed and made the beds. They dusted everywhere and I'm still discovering where they cleaned. They did it all in 2 1/2 hours.
Description of Work: We needed the upstairs of our split level house deep cleaned.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$225
Ben B.
05/2017
5.0
house cleaning
+ -1 more
This company is amazing ! Lila did such a thorough job with our house yesterday . She works quickly, efficiently and meticulously! The company is set up with great communication via email and texting. Everything was easy and convenient . We are planning on using the company long term every other week.
Description of Work: Cleaning of our home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Wanqing Y.
04/2017
5.0
house cleaning
+ -1 more
It was not perfect at the beginning. Inside cabinets and some floor areas were not carefully cleaned. But they offered to come back to clean those areas again. It was great.
Description of Work: Full house move in deep cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Terri D.
04/2017
5.0
house cleaning
+ -1 more
The cleaner, Chloe, did a fantastic job cleaning my home and was very pleasant on top of it. She came at the scheduled time and stayed a little bit longer than 3 hours to get the job done. She was thorough and paid attention to the details, like making up the beds, cleaning out the microwave and toaster oven, and wiping down the front of the appliances. I will definitely be using them again!
Description of Work: Cleaning the entire condo, which has 2 toddlers, 2 adults, and a cat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Christine H.
04/2017
5.0
house cleaning
+ -1 more
It was AMAZING!!! I just got a brand new job, so I made arrangements with Rain City Maids so that they would be able to get into my place. They did an INCREDIBLY detailed job!! Even the wood trim near the floor in the bathroom got dusted and cleaned!! Everything was sparkling when I got home and the floors were truly CLEAN. I know this because I accidentally spilled something, and when I went to wipe it up, the paper towel did not pick up any dirt!! I am so happy with my service and will call them again for sure. Every inch of my floors were vacuumed and mopped, fixtures were shining and they do this cute thing with the toilet paper that I really like. It's almost like living in a fancy hotel after Rain City Maids has been there.
Description of Work: I needed my condo cleaned!! It was extremely dirty because it hadn't been thoroughly cleaned in over three months.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Caroline D.
03/2017
5.0
house cleaning
+ -1 more
Great! They were great and easy to book! I got the deep clean and an army of three, efficient cleaners came to the house and got it top to bottom. Work was super thorough, and they were extremely polite (including waiting for the baby to wake up before vacuuming-thanks!) I'll be booking again.
Description of Work: deep cleaning of the house, and will continue with 'normal' maintenance cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Aesha V.
02/2017
5.0
house cleaning
+ -1 more
Excellent service! Kellie and Tami were very professional. They came in and did all the things on the checklist and had the home smelling and looking clean within a couple hours. Thank you, Aesha.
Description of Work: Regular house cleaning. 4 bedroom place.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
April J.
01/2017
5.0
house cleaning
+ -1 more
They did a great job on the floors bathrooms and the rest of the house. They are pleasant fast and efficient!! Yes I will have them back!! :)
Description of Work: Primarily floors and bathrooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Angela B.
01/2017
5.0
house cleaning
+ -1 more
They always arrive at the scheduled time and I noticed that sometimes if they are early, they will wait in their car until the scheduled time so that they're not intruding or anything. If no one is home, they come in through our garage which is super convenient. They always are respectful of our stuff but do move it around to make sure that they get a good clean. They have great customer service.
Description of Work: I have the Rain City Maid service scheduled for every other week and they just do a basic clean up for our 4 bedroom house (5 young adults). We have them clean the 2 living areas, kitchen, 3 bathrooms (one is a half), and master bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Jasmine S.
01/2017
5.0
house cleaning
+ -1 more
They are some of the best I have used. One of the best companies I've worked with.
Description of Work: Routine housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Scott J.
01/2017
5.0
house cleaning
+ -1 more
Very well, on time, 3 people had it all done in 2.5 hours. Very efficient very thorough.
Description of Work: Full post holiday deep cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$326
Duston H.
01/2017
5.0
house cleaning
+ -1 more
Very good job. They had a checklist for each room and I reviewed it after the job was completed. In addition, they were very pleasant people and listened to my concerns about protecting our furniture and floors as they cleaned.
Description of Work: House cleaning for 2 1/2 bath, 4 bedroom house. Ten relatives (including 3 children) stayed in our house for two weeks over the holidays. I couldn't face the cleanup. I was so grateful I discovered Rain City Maids. Our floors had not been swept, nor bathrooms cleaned since before company. Lots of fir needles on floors since we live surrounded by trees. The cleanup crew even dusted the window sills and vacuumed the carpet on the stairs. Our hardwood floors upstairs, cork floors in our lower level and rugs were carefully protected as they cleaned. So glad they cleaned inside the microwave. My husband and I think they did a very professional job.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning
FAQ
Rain City Maids is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Rain City Maids accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Rain City Maids offers free project estimates.
Yes, Rain City Maids offers eco-friendly accreditations.
No, Rain City Maids does not offer a senior discount.
No, Rain City Maids does not offer emergency services.
Yes, Rain City Maids offers warranties.
Rain City Maids offers the following services: House cleaning services