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Kirkland Fireplace

Fireplaces, Gas Logs, Chimney Repair,

About us

We are the original creators of the “Fireplace Xtrordinair”, the best fireplaces in the world. We are fireplace experts; we do not sell hot tubs or patio furniture. Our staff members understand the customer’s needs and use our expertise as a custom manufacturer to create unique installations. We have our own installation crews to install your job, not an outside contractor so we do not have to ‘guess’ or ‘overbid’ our pricing. This allows us to guarantee the labor as well as the product. We will give you a fair price upfront, complete with all parts and labor to complete the job. Come visit our showroom or talk to our staff to see what creative ideas we have for your home.

Business highlights

46 years of trusted experience

Services we offer

Fireplaces installation, maintenance, chimney repair, stove & gas logs.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.235 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
54%
4
14%
3
11%
2
9%
1
11%


Rating CategoryRating out of 5
quality
4.4
value
4.1
professionalism
4.1
responsiveness
4.1
punctuality
4.4
Showing 26-35 of 35 reviews

Christopher L.
05/2016
5.0
fireplaces
  + -1 more
unknown
Rating CategoryRating out of 5

Laura M.
12/2015
5.0
fireplaces
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan M.
06/2015
3.0
fireplaces
  + -1 more
unknown
Description of Work: I have not made a decision yet as their prices fluctuate. Service is slow, and no price sheets or listing of prices. Wanted to use local rather than online. But friends have used other places including online.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$900

Barry and Jane H.
11/2012
2.0
fireplaces
  + -1 more
See above.
Description of Work: After getting estimates from several companies, we chose Kirkland Fireplace to run gas line and install a gas fireplace insert. Their estimate was lower than the other companies we contacted. We were surprised when they didn't call us back for several days after telling them they got our business. After a couple more calls from us, the estimator came out to finalize the estimate. They raised the estimate several hundred dollars but seemed to know what they were talking about so we accepted it. After another phone call from us, we were scheduled 5 weeks out. The day finally arrived to install the gas line. The installer ran into a snag drilling through the foundation and came up to ask my wife if she had any ideas how to run the gas line! Well, in fact she did but he didn't think her idea would work and left. We had to call Kirkland Fireplace a couple of times to find out what they were going to do next. They suggested we hire another company to cut the foundation (at a cost of $1000). Kirkland Fireplace was already charging us over $1600 to run the gas line so we told them that we wouldn't be paying any more money than that. They didn't have any more ideas so we asked for our $2000 deposit. So, after a week we checked our credit card - they hadn't refunded our deposit so we had to call them one last time. We just hired another company to install the fireplace. The owner came out and quickly had a solution for running the gas line. Coincidentally, it was the same idea my wife suggested to the Kirkland Fireplace guy...

Rating CategoryRating out of 5
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0


MICHAEL F.
08/2005
5.0
fireplaces
  + -1 more
I WAS VERY IMPRESSED WITH THE KNOWLEDGE THAT THE GENTLEMAN WE WORKED WITH HAD. HE WAS HELPFUL AND SCHEDULED US QUICKLY FOR OUR INSTALLATION. WE HAD KIRKLAND FIREPLACE BEAT A COMPETITOR ON THE SAME SET UP BY OVER TWO THOUSAND DOLLARS. I WOULD USE THIS COMPANY AGAIN, ANYTIME.
Description of Work: REMOVED AND REPLACED FIREPLACE WITH A NEW INSERT. NEW INSERT IS MUCH MORE EFFICIENT AND HEATS THE BOTTOM FLOOR VERY WELL. THEY ALSO PUT A LINER IN THE CHIMNEY AND DISPOSED OF THE OLD FIREPLACE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

BARBARA G.
05/2005
5.0
fireplaces
  + -1 more
THEY DID A GREAT JOB, IT WAS INSTALLED QUICKLY AND LOOKS BEAUTIFUL, THE OVERALL EXPERIENCE WAS WONDERFUL AND I WOULD HIGHLY RECOMMEND THIS COMPANY FOR ANY FIREPLACE NEEDS.
Description of Work: WE GOT OUR NEW FIREPLACE, DOORS, FACE AND LOG SET FOR OUR LIVING ROOM. IT LOOKS GREAT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,247.94

LOU M.
05/2005
4.0
fireplaces
  + -1 more
THE WORKMEN DID AN EXCELLENT JOB OF INSTALLING A NEW UNIT IN AN EXISTING HOUSE. THE JOB WAS DIFFICULT BUT THE WORK DONE WAS EXCELLENT. THE UNIT HAD TO BE VENTED THROUGH AN EXISTING ROOF.
Description of Work: SELECTION AND INSTALLATION OF A NEW GAS LOG FIREPLACE, FLUE AND CHIMNEY CAP.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,980

MARY C.
05/2005
5.0
fireplaces
  + -1 more
OUR FIREPLACE WOULD NOT LIGHT. IT HAD BEEN TURNED OFF FOR THE SUMMER MONTHS. OVERALL IT WAS A GOOD EXPERIENCE. SERVICE CALLS ARE ALWAYS A NUISANCE BECAUSE IT COSTS JUST TO GET THEM THROUGH THE DOOR, BUT AT LEAST HE GOT THE FIREPLACE WORKING.
Description of Work: WE HAD A SERVICEMAN COME OUT TO THE HOUSE TO LOOK AT IT. HE HAD TO REPLACE THE STARTER SO IT WOULD LIGHT.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$81.45

CYNTHIA K.
04/2005
4.0
fireplaces
  + -1 more
WE CALLED THE COMPANY AND THEY LOOKED UP THE PAPERWORK TO SEE WHEN WE HAD PURCHASED IT. AN EMPLOYEE WAS SENT OUT WITHIN A WEEK AND THE FAN WAS REPLACED. THE FIREPLACE WAS STILL UNDER WARRANTY.
Description of Work: WE HAD PURCHASED A GAS FIREPLACE FROM KIRKLAND FIREPLACE. THE MOTOR THAT BLOWS THE WARM AIR HAD DEVELOPED A REALLY LOUD RATTLE. WE CALLED THEM TO FIX OR REPLACE THE PROBLEM

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

DENISE A.
04/2005
4.0
fireplaces
  + -1 more
THE SALESMAN WAS MOST HELPFUL WHEN WE WENT INTO THE STORE. WE HAVE UNIQUE BRICK OPENING IN OUR FIREPLACE AND NEEDED A CUSTOM DOOR FOR THE SET UP. THEY WERE COMPARABLE IN PRICE TO THE OTHER STORES WE WENT TO. THE ONLY PROBLEM WE HAD WAS GETTING THE MAN OUT TO DO THE ORIGINAL MEASUREMENTS.
Description of Work: WE HAD A CERAMIC CHIMNEY LINER INSTALLED ALONG WITH A GAS FIREPLACE INSERT WITH A CUSTOM BUILT DOOR INTO OUR FIREPLACE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,893.07
    • 1
    • 2(current)

Contact information

12700 NE 124th St Ste 11, Kirkland, WA 98034

hwww.kirklandfireplace.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Fireplaces,
Gas Logs,
Chimney Repair,
Chimney Caps

FAQ

Kirkland Fireplace is currently rated 4.2 overall out of 5.

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Kirkland Fireplace accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Kirkland Fireplace does not offer free project estimates.
No, Kirkland Fireplace does not offer eco-friendly accreditations.
No, Kirkland Fireplace does not offer a senior discount.
No, Kirkland Fireplace does not offer emergency services.
Yes, Kirkland Fireplace offers warranties.
Kirkland Fireplace offers the following services: Fireplaces installation, maintenance, chimney repair, stove & gas logs.

Contact information

12700 NE 124th St Ste 11, Kirkland, WA 98034

hwww.kirklandfireplace.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM