Five Star Cleaning

The entire process was horrible! From the time we were first contacted and agreed to have them service our gutters, The time lapse to the job actually beginning was two weeks. We were promised no more than a week. The person who did the job had no idea as to what to do. He showed up with no announcement. I was at work. He made a huge mess on and around the house of pine needles. In trying to clean the needles off the house, he sprayed our Christmas wreaths situated on the front door. Red dye came off the wreaths and ran down the front doors that are white. His supervisor came when my wife complained. The supervisor agreed to reduce the price to $100 and said he would be back to clean up the mess of needles all over our front and back yard. There was some cleanup but but very little. We still had pne needles all over the lawns and planting beds, in some places over three inches thick. Two of the downspots were completely plugged with the needle debris. I spoke to Ryan (the supervisor) about that and my discontent with the cleanup. Ryan indicated he was very busy but would return to fix the downspouts. After two weeks, I cleaned them myself. I still have not heard from Him. Ryan also lost the first check given him and we had to write a second check. I have never experienced such incompetence and poor business management in my life.