Eastside Hot Tub Service

When my wife and I purchased our home, one of its surprises was a hot tub that had clearly not been maintained since the sellers placed the house on the market, if not earlier. It was disgusting to say the least - dense algal growth, scum, smells, and more. We were afraid the tub would be unsalvageable and we started calling hot tub repair companies as a last-ditch effort. After getting no response from a couple and a long runaround from a third company that repeatedly promised to call back soon with an appointment date and then canceled appointments at the last minute, I reached out to Eastside Hot Tub. They were immediately responsive and quickly worked us into their schedule. The person who made our service call was astonishingly unperturbed by the state of our hot tub and fixed it for us for a startlingly low fee. This was the first hot tub my wife and I have owned or been responsible for maintaining, so I also had a lot of questions regarding maintenance, which he happily answered. This experience took place four months ago now and I have had zero problems with the hot tub ever since; I have just been following his recommendations and instructions for maintenance and everything has been great. Our hot tub cover was also badly deteriorated and was retaining water and bacterial growth. Our serviceman quoted us a great price for a replacement and helped us find a great color match for our hot tub and surrounding structure; we are quite happy with this purchase as well. If you want a professional, knowledgeable, and thorough service experience with good quality work that all comes at a reasonable price, look to Eastside Hot Tub! (approximate price includes the service fees and cost of the replacement cover and a set of starter chemicals.)

Great--truthful, straight forward, honest, quick, friendly--all around great experience and great advice.

Contacted via Angie's List mail, never received a response.

unknown

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Quickly confirmed the issue and proposed a solution. Decided not to replace the faulty part, since the tub is past its usable life. We will replace the entire tub in the future.

It went well. They did a good job. They fixed it almost immediately. They did a great job. It was a very good overall experience. My hot tub works better now. It was the temperature probe that basically went bad. I would use them in the future.

This is a small operation so you deal with the owner. Ryan answered the phone, scheduled the appointment (he was booked about a week ahead), showed up right on time, explained the new chemicals to me and left me with a printed sheet for the bromine chemical schedule and amounts. It took the two of them a little over an hour to finish the job and left it in good condition. This is the third time I've used Eastside Hot Tub and have been satisfied each time. They are knowledgeable, professional and follow through. I will use them again.

They came in and quickly replaced the motor and left it working without any problems at all. They worked very well and they knew what they were doing and were just easy to work with. Great company overall.

Mr. Peterson was prompt, quickly diagnosed the problem, had necessary materials with him, and charged a reasonable price.

RYAN PETERSON AT EASTSIDE HOT TUB SERVICE PROVIDES PROFESSIONAL SERVICE WITH DETAILED INSTRUCTIONS, QUICK RESPONSE TIME FOR FOLLOW UP HOME VISITS OR CALLS, HAD CHEMICALS ON HAND TO PURCHASE. MORE THAN SATISFACTORY SERVICE.