AA Window and Gutter Cleaning has been in business for 38 years. We offer roof, gutter, window and solar panel cleaning. You don't need to be home for most services and we are fully licensed and insured. Our mission is to deliver technically effective, consistently reliable, high value services to our clients. Additional phone numbers - (866) 745-7371, (253) 896-1161, (253) 941-0242, (360) 980-8827, (425) 432-4266, (425) 455-9788, (425) 774-2427.
Business highlights
39 years of trusted experience
Family Owned & Operated
Eco Friendly
Services we offer
Gutter, roof & window cleaning. Roof moss control removal and treatment. Solar Panel cleaning & skylight cleaning.
Services we don't offer
New gutter installation
Amenities
Free Estimates
Yes
Warranties
Yes
Senior Discount
$20 off window or gutter cleaning. $50 off roof moss removal.
It was good. They clean my outside of the windows. They cleaned up after the job.
Description of Work: They clean my window and roof
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from AA Window and Gutter Cleaning
Hi [Member Name Removed], Thanks for hiring us to take care of your windows. I’m so glad to hear you had a positive experience. Thanks for the great review and we hope to earn 5 stars from you next time! Mena Mbulo Business Support Specialist (425)821-3814
Christine K.
12/2021
1.0
gutter cleaning, roofing, window cleaning
+ 1 more
We have had a contract with AA Windows and Gutters for several years now. They are supposed to come every May to clean our gutters, blow the roof off, and wash the exterior windows. In addition they are also supposed to come every November to clean the gutters and roof. I am not sure what the point of having a contract with this company is as they are happy to make promises but never follow through. Not once have they come in a timely fashion--every May and every November I have had to call to remind them of our contract and get them to come to our home. Every time they apologize, but they have never once tried to make it right in any way, other than showing up as contracted. Because they were a no-show again this year to get our gutters cleaned out, we are now dealing with water damage from it getting in to the wrong places because it can't flow through the gutters. Further, when they do come, they never provide a heads up as to what day they will be there. This would be so easy to do with a quick email or text message. It's clear that AA is more concerned with getting new clients than keeping the old ones. We're done and have now cancelled the contract after giving them many, many chances to get it right. I do not recommend them at all.
Description of Work: Gutters, Roof, and Windows
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$400
Response from AA Window and Gutter Cleaning
Hi [Member Name Removed]! I'm very disappointed to hear about your negative experience with our team. We are very dedicated to caring for our customers and going above and beyond to ensure a positive outcome, and we really dropped the ball. This certainly is not reflective of our commitment and customer service, and I am really sorry about the frustration we’ve caused you. We are investigating our shortcomings and our Customer Service Manager, Kathleen will be getting in touch with you, and work to a resolution. Thank you for your feedback. Mena Mbulo Business Support Specialist (425)821-3814
We hired AA Window and Gutters to clean our roof and gutters, pressure wash our driveway, and wash all our windows. We were surprised only one person showed up but he jumped right in and after spending the day here accomplished everything on our list. He did a great job on everything and cleaned up after he was done. We are very pleased with the job(s) he did. Thanks AA & Ben!!!
Hi [Member Name Removed], I've been making a point to respond to our customers who take the time to comment on their service online, and somehow I missed yours. Anyway, thanks for the great review. We work hard to do quality work every time, and I’m glad to hear we measured up. Mena Mbulo Business Support Specialist (425)821-3814
James and Terri B.
09/2021
5.0
gutter cleaning, window cleaning
+ 0 more
The exterior or our gray house was turning dark, so we called AA Window and Gutter Cleaning to clean the windows inside and out, empty and clean the gutters, and clean the exterior of the house. Josh and Darrell were here for several hours and were very thorough. They cleaned up all of the resulting debris and spent extra time making the windows spot-free. The house looks wonderful! We highly recommend this company.
Description of Work: See Below.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,550
Response from AA Window and Gutter Cleaning
Hi [Member Name Removed]! Thanks for the awesome review and we can’t thank you enough for recommending us. Our technicians love a challenge, and they get energy from seeing how pleased our customers are with the results of their hard work. It's a great feeling to look through your gleaming and sparkling windows after they’ve been professionally cleaned. Please call us anytime should you need us in the future! Mena Mbulo Business Support Specialist (425)821-3814
Jim F.
07/2021
1.0
pressure washing
+ -1 more
AA Window and Cleaning was scheduled to arrive at our house yesterday at 12:00 Noon to pressure was our drive, however, they did not show up. At 3:00PM they called and rescheduled for today at 11:00AM, they did not show up or call. I called them and they told me that the crew was on its way, they never showed up. I spent two days getting ready for them and then waited two days for them to show up. They are NO SHOWS!
Description of Work: Pressure wash driveway
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$360
Response from AA Window and Gutter Cleaning
Hi [Member Name Removed], Thank you for your candid feedback. We are sorry we ended up we were a no show.We had the wrong address on file and we ended up servicing the wrong address. I believe strongly that our job is to make your life easier and take a chore off of your hands. This includes leaving you free from worry about coordinating our activities and certainly avoiding wasting your time. I know there is no way we can return your time to you but please know we will take this as a learning opportunity. We will work to improve our processes so we can avoid similar mistakes in the future. Mena Mbulo Business Support Specialist (425)821-3814
Chuck K.
12/2020
5.0
gutter cleaning, roof cleaning
+ 0 more
Everything went well. Excellent service!
Description of Work: Roof and gutter cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$330.5
Response from AA Window and Gutter Cleaning
Thanks for the great review! We are glad to hear about your positive experience and we hope to serve you again in the future. Mena Mbulo Business Support Specialist (425)821-3814
C.R. B.
12/2020
5.0
gutter cleaning, roof cleaning
+ 0 more
Good team. Alex Good and Jon Sloat were professional, efficient and very accommodating. Did a very good job. Definitely would hire again.
Description of Work: Roof Moss and Gutter Cleaning
Thomas was absolutely fantastic, on his initial visit to look at our gutters and roof as well as his return to do the work. He cleaned our roof and gutters, even fixed a loose portion of the gutter pipe and cleaned up all the mess on the ground after he was done. Plus, he explained what he'd done and what to expect after it rained. We're super happy with the service received.
Description of Work: Roof and gutter cleaning, small repair on gutter
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Response from AA Window and Gutter Cleaning
Hi there! I’m glad that you are happy with the roof and gutter cleaning service. Thomas is a hard-working detail-oriented kind of guy, and I’ll pass on your comments to him. Thanks for the great review. Hope to hear from you next time you need the roof/gutters cleaned. Mena Mbulo, Business Support Specialist (425)821-3814
Chip P.
07/2020
5.0
gutter cleaning, window cleaning
+ 0 more
Great... I had recommend them to other.
Description of Work: Window and gutter cleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
Kim O.
05/2020
5.0
gutter cleaning, roof cleaning
+ 0 more
Excellent. Matt did an amazing job. He's a very hard worker, attention to detail. Cleaned up afterwards. We're very happy with the results.
Description of Work: Mossy Roof and Gutter Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$880
Pauline S.
11/2019
5.0
gutter cleaning, roof cleaning
+ 0 more
The crew was on time, quick to work. They later called and emailed me with pictures to notify me the problem found on the roof shakes that should be fixed. The crew was having the customer service at their heart. I'm very pleased with the service.
Description of Work: Clean the gutters and blow-clean the roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Toni P.
10/2019
5.0
gutter cleaning, roof cleaning
+ 0 more
Excellent. Vincent did a wonderful job. There was a lot of debris on our roof. His clean up afterwards was A+ -- the deck, patio, steps, flower beds, yard and driveway.
Description of Work: Roof cleaning, moss treatment, flush gutters. Do same on small shed next to house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$355
Nick A.
08/2019
5.0
gutter cleaning, roof cleaning
+ 0 more
Did the job in about an hour. I think the price is a little high for what I would consider a small roof. Even though my house is large by sq. ft., the sq. ft. are spread over 3 floors so my house footprint is relatively small.
Description of Work: Gutter and roof cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Marian H.
07/2019
5.0
window cleaning
+ -1 more
every nice person Tim did a quantity work very professorial with his work
Description of Work: cleaning all my windows on the outside checking roof & gutters condition
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Anita C.
07/2019
5.0
window cleaning, roof cleaning
+ 0 more
It was excellent! They were on time and professional.
Description of Work: They did moss treatment and cleaned the windows outside.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
joan R.
07/2019
5.0
gutter cleaning, window cleaning, roof cleaning
+ 1 more
They were really nice and price is very worth it for hiring them once a year.
Description of Work: Window, roof, and gutter cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Andrew R.
06/2019
5.0
gutter cleaning
+ -1 more
Great! This is a "if I didn't belong to angies list I'd join to write them a review" kind of company. I've now used them three times and they've been prompt, professional, and have gone out of the way to make sure the job is done correctly. They cleaned the gutters but also checked the roof, did a little pressure wash/treatment, when it was needed, and even sealed up a little leak in one of those gutter corner junctions . . . these are the folk you want to do this work for you!
Description of Work: Gutter Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Paul J.
05/2019
5.0
gutter cleaning, window cleaning, roof cleaning
+ 1 more
had both services performed on same day. Great job and no issues,
Description of Work: roof cleaning and window cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gary F.
12/2018
5.0
gutter cleaning
+ -1 more
They notified me when they were coming and they arrived on time. Work went very well. They were friendly and answered all my questions professionally. Very pleased.
Description of Work: gutter cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kyle G.
12/2018
5.0
gutter cleaning
+ -1 more
Two service operators came by right on time and completed the job in a timely manner. Very professional, and would hire again.
Description of Work: Cleaned Gutters and Removed Moss
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elizabeth K.
11/2018
5.0
gutter repair
+ -1 more
Prompt. Very easy to reach and make appointment. Always on time. Fair price. Very responsive. I would definitely recommend and use them again.
Description of Work: Gutter cleaned, deck pressure washed, very long driveway pressure washed and porch.
The whole process, from calling and scheduling the service through to the completion of the job, was pleasant and very professional.
Description of Work: Needed the gutters cleaned and windows washed on our home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Danae K.
10/2018
4.0
gutter cleaning
+ -1 more
I solicited bids on gutter cleaning through Angie's List. AA was the first to reach out (by phone) and I booked a time. As more bids came in, it was clear AA was at least $50 more than everyone else. I booked a different company with more competitive pricing. They were also able to come a few days earlier but timing wasn't my consideration. I neglected to cancel the AA appt - I called the day they were scheduled to come out. My fault but I was surprised there was no mention by AA that they gutters were clear as they were cleaned a couple days prior. I therefore can't comment on their work other than it's expensive.
Description of Work: Gutter cleaning
Rating Category
Rating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$175
Response from AA Window and Gutter Cleaning
Hi [Member Name Removed], Thank you for your frank feedback. I'm glad a member of our team was able to connect with you over the phone and reach a resolution via a refund. We understand that when you're planning for services for your home it can be hard to keep track of all potential vendors. I hope we can get the opportunity to serve you again and you can see what wonderful work our technicians perform. While we may not always be the least expensive we are committed to quality work and intensive safety training for our technicians. Thank you, Joshua Miller Customer Service Manager
Marty S.
10/2018
5.0
gutter cleaning
+ -1 more
Very well. I am not set up for a routine service schedule.
Description of Work: Roof and gutter cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David S.
09/2018
5.0
roof cleaning
+ -1 more
I have used them before. They did a great job using the dry brush technique. When finished they sprayed the entire roof with a moss retardant. They cleaned up all the debris. The project required about a three month lead time from proposal to when they could do the job. I would hire them again.
Description of Work: Remove moss from concrete tile roof. Spray with moss retardant.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Gutter Cleaning,
Roof Cleaning,
Window Cleaning,
Skylights,
Windows,
Gutters,
Solar Panels
FAQ
AA Window and Gutter Cleaning is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
AA Window and Gutter Cleaning accepts the following forms of payment: CreditCard
Yes, AA Window and Gutter Cleaning offers free project estimates.
Yes, AA Window and Gutter Cleaning offers eco-friendly accreditations.
No, AA Window and Gutter Cleaning does not offer a senior discount.
No, AA Window and Gutter Cleaning does not offer emergency services.
Yes, AA Window and Gutter Cleaning offers warranties.
AA Window and Gutter Cleaning offers the following services: Gutter, roof & window cleaning. Roof moss control removal and treatment. Solar Panel cleaning & skylight cleaning.