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The Doorman Service Company, Inc.

Garage Doors, Doors, Fencing Driveway Gates

About us

The Doorman Service Co. Inc. has been servicing the Greater Puget Sound Area since 1978, we repair most makes of Overhead Garage Doors and Automatic Openers. We also have parts available for "Do it Yourselfer's"!

Business highlights

47 years of trusted experience
Emergency Services Offered

Services we offer

We repair, replace and retrofit garage doors and openers tailored toward specific customers wants/needs. We offer free estimates upon request. We also strive to work with the customer to find exactly what they are looking for in a garage door and automatic opener.

Services we don't offer

We do not service, repair or replace entry doors.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.929 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
7%
3
3%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 29 reviews

Chaney W.
03/2020
5.0
garage doors
  + -1 more
The service person was timely and quickly diagnosed the problem. We ended up needing a new garage door opener. We scheduled a 2nd visit for the garage door opener to be installed. The technician arrived promptly again, installed the garage door opener and made sure I knew how it worked. I have always had such good service from this company.
Description of Work: Needed a new garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Darrell P.
01/2018
5.0
garage doors
  + -1 more
I was leaving town at 3:00 P.M. so I called to make an appointment for over a week later, when I returned. They called back and said they could come in 45 minutes and promised to be done by 2:00 p.m. They did as they said, fixed my door efficiently, replacing both springs and servicing the door, and I felt better being able to leave town with the problem solved.
Description of Work: Garage Door Spring Broke

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Mark D.
10/2017
5.0
garage doors
  + -1 more
came on time and all work performed as expected
Description of Work: garage door springs replacement and rollers for garage door track

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Melissa S.
09/2017
5.0
garage doors
  + -1 more
I initially called to see if they could service my 70s era Ward door opener. Adam informed me it was not up to current code and that the whole thing would need to be replaced. Since the door was also in poor shape I decided this would be best. He gave me a written quote immediately that I thought was reasonable and after a bit of shopping around I scheduled the replacement. Work was done promptly and professionally and everything functions great!
Description of Work: Complete replacement of garage door and removal of old one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Isabel B.
07/2017
5.0
garage doors
  + -1 more
It was good. They were prompt and came out the same day. I like that the gentleman explained what he was doing. He diagnosed quick and fixed it quick.
Description of Work: I used them for garage door service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Libby S.
06/2017
5.0
garage doors
  + -1 more
Our garage door was damaged by a kid riding his bike. He lost control and went through our garage door. We had to replace the door. I called Doorman and they brought samples of possible replacement doors out. The salesman was very nice and knowledgable. He gave us the pros and cons of all the choices. We are very happy with the service and our garage door. We also needed to replace a faulty garage door opener. We once again called Doorman. It sounds silly, but I love our new quiet garage door opener. We have a second garage door that I want to replace the garage door opener also. We will use Doorman again.
Description of Work: Garage Door replacement and new garage door opener.
Rating CategoryRating out of 5
Yes, I recommend this pro

Douglas P.
04/2017
5.0
garage doors
  + -1 more
We were provided helpful recommendations and explanation for what type of door construction and color to buy. Communications were effective and installation was on schedule and professionally performed. Mess was cleaned up after the work was completed and old doors were set aside per my instructions and old openers and old door hardware were taken away at no extra cost. Systems work smoothly and new doors look great.
Description of Work: Removed 2 one piece doors and hardware and installed (2) new 8 ft x 7.5 ft sectional insulated steel garage doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,135

Michael L.
02/2016
5.0
garage doors
  + -1 more
I've used Doorman multiple times on projects. Always fair priced, good communication and follow-through, recommended.
Description of Work: Replaced a non-functional garage door opener, serviced the garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$432.53

Maria S.
11/2015
5.0
garage doors
  + -1 more
They did an excellent job on both the repair and the replacement of our garage door opener. The repair went well (very responsive and came out the next day after I called). The garage door opener replacement took about 2 hours and all is well so far. I may add that they were late for both appointments so take this into consideration when you use them. Perhaps they should add more time between jobs and call if they think they will be late. We plan to use them again for annual maintenance.
Description of Work: The first time we used them, they did a repair on the cables on our door (one had broke). The second time, they replaced the garage door opener and installed a keypad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$540

Deanne B.
10/2015
5.0
doors, garage doors
  + 0 more
I called them originally for the repair but asked for an estimate on a new door and opener. He was able to give me the estimate and I needed to think about it. He left without doing any work. He wasn't at all rude about my indecisiveness. 8:00am the next day I talked to Sean again and said I wanted to repair the broke door and install a new opener.i was home sick and hoping they could do it today. Bryan came out again, adviesed that the new opener would be a little more because the door was bigger. Bryan was very nice, explained war he did with the repair. I absolutely would use them again!
Description of Work: Repaired garage door opener. Installed new opener on another door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$730

Donna V.
02/2013
5.0
garage doors
  + -1 more
Very pleased. I called them over the weekend and left a message. They returned my call first thing on Monday morning, had someone out to do a quote that afternoon and then were back the next day to perform the work! I needed an opener installed in an RV garage - high ceilings and not real convenient to hang and opener from, but James did a great job! I also appreciated that they gave me the option of buying new or refurbished items. James (the technician) was very knowledge about his products. Great job!
Description of Work: Installation of a garage door opener in an RV garage. Ceilings are higher than most garages so it would take someone knowledgeable to "rig" up the unit. You could tell they were used to unusual set ups, so installing the unit was no problem for them. The technician used metal brackets to "hang" the unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Joyce and Bruce R.
11/2012
5.0
garage doors
  + -1 more
I called at about 3pm and got an appointment for the next day between 10 and 11. James showed up promptly at 10. He was competent, professional, friendly, and worked quickly. He fixed the problem to our satisfaction.
Description of Work: The safety lights on our Genie garage door opener were not working. This prevented us from closing the garage door. Went online to see if I could fix it. When I failed called Doorman. The door opener was was rewired.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Lisa L.
07/2012
5.0
garage doors
  + -1 more
Technicians was very nice, knowledgeable, and the job was well done. I thought the price was very reasonable and he did a great job.
Description of Work: Two garage door motors/systems replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$859.58

DIANNE S.
12/2011
5.0
garage doors
  + -1 more
Everything has been just perfect. He gave me a spray lubricant, and told me how to keep everything lubricated every month.
Description of Work: My garage is over 50 years old and I was not able to use the garage door. I had to park outside. He tuned and lubed everything. He also fixed the motor, adjusted the spring system and he wrote down the battery number for my remote because I was not able to use it; and where to get them. I went and purchased what I needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99.65

Henry K.
03/2011
5.0
garage doors
  + -1 more
Excellent. The estimator and installer were punctual and professional. Finish work was outstanding.
Description of Work: Replaced garage door opener and door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Rachel S.
01/2011
4.0
garage doors
  + -1 more
I called several shops in the local area the day before and received quotes that were similar. I selected The Doorman based on the quote and the initial information provided over the phone. They were able to come out the next day between 8:30 and 9:00. James from The Doorman was at our house on time and ready to go. He worked for nearly two hours, including describing my part options (I opted for larger wire diameter springs to increase service life), and demonstrating the system once the service was complete. I had spent some time researching how to do the spring replacement job myself, but am glad I hired it out considering the additional adjustment service provided by James. What took him an hour would have taken the better part of a day if I had done it. Based on what I had learned about spring replacement, James's recommendations were sound and the work quality was great.
Description of Work: Two torsion springs were replaced (one was broken, which motivated the service call), the tracks were inspected, adjusted and lubed, the opener chain was adjusted, and the system was given a final check before payment. Hourly rate (including travel) was $80, and parts were around $135 (which seemed a little high).

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jim & Beverly N.
09/2010
5.0
garage doors
  + -1 more
Other than the electricity went out during installation(no fault of the installers, just lame electric company) everything went according to the plan that was laid out for us. Very professional, clean, and instructional. The garage doors that we bought were from Canada and were very well made. They qualified for Obamas energy rebate. The opener was a on the wall mounted opener that was whisper quiet. Good call by the sales rep Dennis. I would definetly recomend both him and his company.
Description of Work: We had two new garage doors installed, and a new garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

DIANNE S.
03/2010
5.0
garage doors
  + -1 more
It went very well, he arrived promptly and checked out the door. He said the controller was very old and the door was warped and couldn't be repaired. He gave me a bid of $800 for a new steel rollup door.
Description of Work: I have a 16 foot heavy wood garage door that is 50 years old. Backing out in a hurry, I clipped something on the door before it was completely open. The door wouldn't open and close & I thought I'd broken something. so I chose this company from Angie's List..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chaney W.
07/2009
5.0
garage doors
  + -1 more
Our garage door wouldn't open and after trying to figure out why, we realized that the coil had broken. In the course of trying to figure out what was wrong, we had messed with the garage door opener and it became apparent that it would need an adjustment as well. I called and left a message for The Doorman based on the reviews on Angies List. The next morning I got a call and was told that the technician would be out around 3 pm. Around noon I received a call from the office indicating that the person who made the appointment had "double-booked" the technician and that the technician might be considerably late, which I agreed to. At around 2 pm, I received another call letting me know that the appointment was going to have to be rescheduled for the next day. I was expecting the technician to arrive around 3 o'clock-ish and he arrived around 3:40 pm. I showed him what the problem was and he noted that the garage door on the third garage bay also was showing some wear and needed to be serviced. I didn't ask for an estimate, but just had him do the work that needed to be done. The technician was very pleasant and easy to talk to. He explained everything that he was doing and appeared very knowledgeable. I felt that he gave us good advice on what service to complete and what did not need to be done at this time. The cost of the repairs was reasonable and much less than I was expecting.
Description of Work: The technician that came from The Doorman removed the broken garage door coil and upgraded the coil to a stronger, bigger coil. He lubricated all the joints of the door and adjusted the garage door opener so that it was in working order. He also inspected the garage door/opener on the third garage bay and noted that it required some service and new parts. He completed the work on the third garage bay door also and showed me the recommended twice a year maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$223.6

Dayna D.
05/2009
5.0
garage doors
  + -1 more
Our door slammed down the day before we were leaving for a week out of town- the cable came loose. We got back late Sunday night, checked A's List for providers and made a few calls on Mon. monring. Dennis at Doorman was responsive and had someone out within three hours. Our door was fixed by Jimmy, who was packed up and gone by noon. We're really happy with the job and to be honest, all three companies' estimates were very close. The reason we decided to go with Doorman was how nice and service-oriented they seemed on the phone. The other places weren't bad, but these guys just seemed to go above the usual and we really appreciate that. It's a shame, but that's become harder to find and makes a big difference to us. Will definitely recommend them to family/friends!
Description of Work: We had both cables replaced on our 1.5 car garage door. My husband is a DIY guy, but we'd read how dangerous it is for amateurs to try this type of project.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$274.45

Claudia P.
01/2009
5.0
garage doors
  + -1 more
Got back from vacation and couldn't open garage to get car out and run errands. Called Doorman, they had a technician come out in about 3 hours. James was efficient and knowledgeable. He pointed out and explained previously installation errors and corrected the position of the bracket so the angle that the motor had to pull the door open wasn't so extreme. Provided me with an inspection and test sheet results. Fast and thorough work.
Description of Work: Motor bracket came off. Changed motor bracket to prepunch, moved it to bottom of top section, adjusted down force. Adjusted spring. Lubricated and tuned door hardware.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Claire G.
09/2007
5.0
garage doors
  + -1 more
They were very prompt and professional from the time I called them until the job was done.
Description of Work: They installed a garage door opener on a spring loaded door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

PHILIP J.
11/2005
5.0
garage doors
  + -1 more
Doorman Services came out and installed new springs on the double car garage door. I was very happy with the response time of Doorman Services. They did a good job.
Description of Work: The main spring on the door opener failed and door fell down hard. We could not open the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$207

ANN S.
09/2005
5.0
garage doors
  + -1 more
THE DOORMAN SERVICE COMPANY INC. INSTALLER WAS A PLEASURE TO WORK WITH AND WAS VERY PROFESSIONAL. HE MADE IT TO THE APPOINTMENT IN A TIMELY MANNER AND FINISHED THE JOB QUICKLY AND EFFICIENTLY AND WITHIN BUDGET.
Description of Work: REMOVED THE OLD GARAGE DOOR AND SPRINGS AND REPLACED IT WITH A NEW DOOR AND REATTACHED THE GARAGE DOOR OPENER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$540

KATHY D.
08/2005
4.0
garage doors
  + -1 more
HE WAS PUNCTUAL. HE FIXED THE SPRINGS IN A TIMELY MANNER AND RECYCLED THE OLD ONES FOR ME. OVERALL, IT WAS A GOOD EXPERIENCE. HE DID TRY TO CROSS SELL SOME EXPENSIVE LUBRICANT PRODUCTS, BUT HE DIDN'T REALLY DO A HARD SELL.
Description of Work: WE HAD A SPRING BREAK ON ONE SIDE OF OUR GARAGE DOOR. HE CAME OUT AND REPLACED BOTH AS THE LIFE EXPECTANCY FOR THE OTHER ONE WAS NOT TOO MUCH LONGER. HE DID A GREAT JOB!

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$252.42
    • 1(current)
    • 2

Contact information

404 Railroad Ave. N., Kent, WA 98032

http://www.doormanservice.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors,
Fencing Driveway Gates

FAQ

The Doorman Service Company, Inc. is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

The Doorman Service Company, Inc. accepts the following forms of payment: Check,MasterCard,Visa
Yes, The Doorman Service Company, Inc. offers free project estimates.
Yes, The Doorman Service Company, Inc. offers eco-friendly accreditations.
No, The Doorman Service Company, Inc. does not offer a senior discount.
Yes, The Doorman Service Company, Inc. offers emergency services.
Yes, The Doorman Service Company, Inc. offers warranties.
The Doorman Service Company, Inc. offers the following services: We repair, replace and retrofit garage doors and openers tailored toward specific customers wants/needs. We offer free estimates upon request. We also strive to work with the customer to find exactly what they are looking for in a garage door and automatic opener.
We do not service, repair or replace entry doors.

Contact information

404 Railroad Ave. N., Kent, WA 98032

http://www.doormanservice.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed