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NW Spotless Cleaning

Carpet Cleaning, Upholstery Cleaning, Flooring Sales and Installation,

About us

Family owned, local, Green Cleaning, In business since 2006 Trained/Uniformed Friendly Personnel.

Business highlights

19 years of trusted experience

Services we offer

House Cleaning – Carpet, Upholstery, Tile, Grout, & Air Duct. Hardwood floor - Cleaning, Refinish & Re-Sealing.

Services we don't offer

Cleaning - Roofing & Window.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.734 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
3%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.7
responsiveness
4.6
punctuality
4.5
Showing 1-25 of 34 reviews

Sophia K.
06/2017
5.0
carpet cleaners
  + -1 more
It worked out excellent. They did a thorough job and they made sure that all of the carpet stains were dealt with. I will highly recommend them.
Description of Work: $296 Carpet Cleaning, Deodorizing, and Minor Spot Removal for 5 Rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$296

Meghan M.
03/2017
4.0
carpet cleaners
  + -1 more
It was great. I don't know about punctuality and professionalism because I wasn't home at the time of service. I will possibly be less likely to use them in the future, the carpets didn't get as clean as I was hoping. I don't know how many people came to complete the service. They left the area clean. They were great about scheduling and I think the price was a good value. They could maybe do a little more spot cleaning.
Description of Work: This was a purchase for $89 Carpet Cleaning, Deodorizing, and Minor Spot Removal for 3 Rooms.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.0

$89

James A.
01/2017
5.0
carpet cleaners
  + -1 more
After appointment finally arranged, excellent
Description of Work: Carpet cleaning and scotch-guarding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Mary G.
01/2017
5.0
carpet cleaners
  + -1 more
It was very well. He loosened the grime and dirt and all of the rooms look great. He was very professional and I would definitely hire them again.
Description of Work: The guy who came by himself cleaned the carpet in 3 different rooms. I purchased a big deal through Angie's List for 89.00.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Mike W.
01/2017
5.0
carpet cleaners
  + -1 more
I had to reschedule several times and they were very accommodating. When we finally locked down the date they were very thorough and detailed oriented. I highly recommend them!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Sharon W.
01/2017
5.0
carpet cleaners
  + -1 more
He did a fantastic job. He was very professional and thorough.
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Amy P.
01/2017
1.0
carpet cleaners
  + -1 more
I never heard back from them. Because of an serious illness in the family, I wasn't able to contact them to follow up with them when I realized I hadn't heard anything from them but regardless, they should have contacted me! They took my money and did not provide any service!
Description of Work: I pre-paid for their 2 room carpet cleaning deal and gave them some dates that I would like them to come clean my carpets. THEY NEVER RESPONDED TO MY PRE-PAID ORDER!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Leonard M.
11/2016
5.0
carpet cleaners
  + -1 more
This was a $406 big deal purchase. It was fine, good. They came out about a week after I bought the deal. They did good work and everything was perfect. It was fine. The workers I came in contact with were very good.
Description of Work: I used them for eco-friendly carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$406

Shirley S.
11/2016
5.0
carpet cleaners
  + -1 more
On time, on budget. No hard sale on other services, gently offered.
Description of Work: Carpet cleaning in 5 rooms, including stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Anna M.
11/2016
5.0
carpet cleaners
  + -1 more
It was really good, it was very nice man. He did a good job, I like it. He actually did very good job. We have a very very bad spot in my hallway. This is the main reason why we called him. On the phone he said don't worry we will clean those spots no charge. So he was very gracious. So he was very nice, and our carpet looked brand new. So I am really really happy.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$129

Shannon J.
11/2016
5.0
carpet cleaners
  + -1 more
Showed up on time and kept me posted of progress along the way.
Description of Work: Had all bedrooms, a staircase to the basement, and a musty basement carpet revived! Great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Howard C.
09/2016
5.0
carpet cleaners
  + -1 more
Very well. Would gladly use them again.
Description of Work: Spot removal in several areas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Venny F.
09/2016
5.0
carpet cleaners
  + -1 more
Jay and his nephew did a great job. One small area had to be done over and he came out a couple of days after I called and the carpet is now spotless.
Description of Work: Large amount of 24 year old wall to wall carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marsha G.
09/2016
5.0
carpet cleaners
  + -1 more
Because I did not clearly express the size of the job or the condition of the carpet, it ended up being more time consuming than NW Spotless Cleaning had anticipated. Nevertheless, the technician was gracious & professional, the work was accomplished swiftly & thoroughly, and the final result was excellent.
Description of Work: Approximately 1500 square feet of carpet cleaning, deodorizing, & spot removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Gerald B.
09/2016
5.0
carpet cleaners
  + -1 more
There was a glitch in the day the work was to be done. That aside, the work was done completely to my satisfaction. It was thorough and took less time than I anticipated. One week later, it still looks newly done.
Description of Work: carpet steam cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$89

Marcus C.
09/2016
5.0
carpet cleaners
  + -1 more
NW Spotless did a good job deep cleaning the carpet of the entire house. They were able to remove stains that I thought not possible.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Patrick J.
08/2016
5.0
carpet cleaners
  + -1 more
went great. the carpet looks great! we are very pleased.
Description of Work: bedroom and hallway carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$89

Jody & David O.
08/2016
5.0
carpet cleaners
  + -1 more
He came out on time and answered all of my questions. I was very happy with my service.
Description of Work: I purchased a deal for $129 Carpet Cleaning, Deodorizing, and Minor Spot Removal for 5 Rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Robert M.
08/2016
5.0
carpet cleaners
  + -1 more
Vendor arrived on time and using truck mounted steam cleaner with pre-spray, visibly cleaned / whitened the white carpet. It had been cleaned the previous week by Chem-Dry and in the most heavily soiled area, Rug Doctored by myself a couple of days later, but still showed grey areas. Very pleased with the service and the newly brightened carpet. Heavily soiled condition required full price, but worth it.
Description of Work: carpet cleaning high traffic areas that were heavily soiled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Julia M.
08/2016
1.0
carpet cleaners
  + -1 more
The service window was from 12-2 and it was after 7 that someone showed up.
Description of Work: Cleaned the carpet

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$89

Response from NW Spotless Cleaning
Hi [Member Name Removed], In order to accommodate the client scheduled prior to your job we ran ran several hours later than expected. In the few times we communicated during the day we offered alternatives to waiting including leaving access to your empty unit for us to clean. When we arrived your husband [Member Name Removed]was very understanding & forgiving of our scheduling scenario - we're very sorry that your unhappy & work very hard to earn honest reviews. We respect your position and would certainly offer to clean you carpets in your new house free charge in the hopes to earn your favor! - Best wishes

David A.
07/2016
5.0
carpet cleaners
  + -1 more
It went great they were fast and nice to deal with , I would recommend this company to anybody.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$141

David A.
07/2016
5.0
carpet cleaners
  + -1 more
It went great they were fast and nice to deal with , I would recommend this company to anybody.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$141

Diana H.
04/2016
5.0
carpet cleaners
  + -1 more
Jay did a great job. He got out stains I didn't think would be possible. On time, very professional and everything looks great. I couldn't be happier. I highly recommend!
Description of Work: Carpet cleaning, stairs & several throw rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Maria T.
04/2016
5.0
carpet cleaners
  + -1 more
It was nice to get a phone call with the status of when he was close to our house. J arrived on time and ready to work. It took a little less than 3 hours to get my three rooms, living room and staircase cleaned. My carpets look amazing! We have 3 dogs and a 7yr old that track a lot of dirt inside the house. We had deep spots in the living room and on the stairs that we thought would never come out and all of them did! This was our 4th time using NW Spotless cleaning and as always we were extremely impressed. The whole thing was about $240 and it was well worth it! J was really professional and I would definitely call NW Spotless Cleaning again!
Description of Work: NW spotless cleaning came in an cleaned the carpets in my entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Liliana T.
03/2016
5.0
carpet cleaners, flooring contractor, upholstery cleaning
  + 1 more
Excellent job. They moved furniture, got all pet stains out & used a fan to dry the carpets. When they finished they applied a Scotchguard carpet protector for Free!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88
    • 1(current)
    • 2

Contact information

325 Washington Ave S # 249, Kent, WA 98032

http://nwspotlesscleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Flooring Sales and Installation,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Air Duct Cleaning,
House Cleaning,
Hardwood Flooring Sales and Installation,
Ceramic Tile

FAQ

NW Spotless Cleaning is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

NW Spotless Cleaning accepts the following forms of payment: Check
Yes, NW Spotless Cleaning offers free project estimates.
Yes, NW Spotless Cleaning offers eco-friendly accreditations.
No, NW Spotless Cleaning does not offer a senior discount.
No, NW Spotless Cleaning does not offer emergency services.
No, NW Spotless Cleaning does not offer warranties.
NW Spotless Cleaning offers the following services: House Cleaning – Carpet, Upholstery, Tile, Grout, & Air Duct. Hardwood floor - Cleaning, Refinish & Re-Sealing.
Cleaning - Roofing & Window.

Contact information

325 Washington Ave S # 249, Kent, WA 98032

http://nwspotlesscleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM