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Glass Doctor of Seattle & Tacoma

Windows, Glass and Mirrors, Auto Glass,

About us

Glass Doctor of Seattle offers affordable glass repair and replacement for home, auto, and business. From windshield glass repair or replacement, to shower and tub enclosures, to energy efficient replacement windows and storefront glass, Glass Doctor of Seattle is your one stop shop for all of your glass repair needs. If you need to replace a cracked windshield, install new windows in your home, or you want to add something new to an outdated bathroom, give us a call, because at Glass Doctor we fix your panes®

Business highlights

62 years of trusted experience
Emergency Services Offered

Services we offer

Insulated windows. Shower & tub enclosures. Office glass. Doors. Table tops. Mirrors. Patio doors. Replacement energy efficient windows & auto glass.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.5184 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
14%
3
6%
2
6%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 151-175 of 184 reviews

Bill S.
10/2015
1.0
glass repair, replacement windows
  + 0 more
See above
Description of Work: Attempted to have them come out and quote a shower enclosure . Set appointment for Monday afternoon, they called Monday morning and rescheduled for Tuesday afternoon. They called again on Monday afternoon and canceled the Tuesday appointment then rescheduled for Wednesday afternoon. I cleared my calendar again and left work an hour and a half early on Wednesday to meet them but they did not show up. At 6:00 I called and left a message, it has been 3 weeks and they have not replied

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Glass Doctor of Seattle & Tacoma
[member name removed] - Our sincere apologies. We had numerous complaints for a period from October 1 to the 18th, and subsequently made significant changes in both our staff and our procedures to improve customer service. We have a new General Manager, Brian Sinclair, who can be reached at 206-940-2039. We also have a new scheduler/dispatcher and a new Field Manager. After 53 years in business, we take customer care very seriously. Your experience was unacceptable to us, and we believe that with both personnel and process changes, we have resolved them. We would like another opportunity, but understand if you feel otherwise. Please accept this apology, as well as $250 off any shower enclosure (in addition to any Angie's or other discounts) as a small offer for your inconvenience.

Gary C.
10/2015
4.0
replacement windows, auto glass
  + 0 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maurice M.
08/2015
5.0
replacement windows, auto glass
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

David N.
07/2015
5.0
glass repair, replacement windows
  + 0 more
Work was fine.
Description of Work: Replaced some small cracked panes in a Craftsman home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

T F.
07/2015
3.0
replacement windows
  + -1 more
.
Description of Work: Requested estimate to replace shower glass door, which they had replaced prior when it shattered. Was told they could not replace the glass and I would need a a complete shower enclosure; even though, they have replaced it prior. Additionally, estimate was not received until 3 weeks, and estimate sent was someone else's home request. Will not use this provider in the future.

Rating CategoryRating out of 5
value
2.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0


SUE M.
06/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Replaced 2 windows due to moisture damage, went great and fast

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

dick M.
05/2015
5.0
glass repair
  + -1 more
.
Description of Work: Replaced a failed bathroom mirror in our 1924 house. We are do-it-yourselfers however we felt beyond our comfort zone. The Glass Doctor disposed of the old and installed a new 38 " x 36 " mirror on one wall. They provided us with several important points to keep our DIY part of the project on track and out of trouble. We were very happy with their work and professionalism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Sheryl S.
04/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Replace broken window pane

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$160

Katherine D.
03/2015
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Lonnadeen B.
03/2015
5.0
glass repair, replacement windows
  + 0 more
.
Description of Work: They replaced 6 glass panels that had broken seals. Matthew was my installer and he was very knowledgeable and fast.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Anne S.
02/2015
5.0
glass repair, replacement windows
  + 0 more
.
Description of Work: Needed a large square kitchen window replaced due to a crack. Service was prompt and courteous. Work was well-done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$460

Susan K S.
02/2015
5.0
glass repair, replacement windows
  + 0 more
.
Description of Work: They replaced a broken double-paned window in my living room. They were prompt, clear, and very efficient. I am very pleased with their service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Bridgette B.
01/2015
4.0
replacement windows
  + -1 more
unknown
Description of Work: Contacted them via Angie's list and never got a response

Rating CategoryRating out of 5
responsiveness
1.0


Kathleen F.
12/2014
5.0
glass repair, replacement windows
  + 0 more
unknown
Description of Work: Glass Doctor replaced a number of "leaking" panes in a dining room window. They were very prompt with the estimate, very easy to schedule with. The service was performed on time, and it looks great. Contacts were very informative and professional. Absolutely recommend them and would use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Kathleen D.
10/2014
5.0
glass repair, replacement windows
  + 0 more
.
Description of Work: Replaced a decorative piece of glass in an interior custom door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Jean H.
10/2014
5.0
replacement windows, auto glass
  + 0 more
.
Description of Work: Repaired 3 large chips in my windshield. Service was fast and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Janice H.
10/2014
5.0
replacement windows, auto glass
  + 0 more
unknown
Description of Work: great service---do not hesitate to call them! Showed up at our home on time---worked quickly and did a fabulous job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margaret G.
06/2014
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Christine P.
03/2014
5.0
replacement windows, auto glass
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

No longer A.
03/2014
5.0
glass repair, replacement windows
  + 0 more
It went well.
Description of Work: We used Glass Doctor of King Pierce Snohomish & Skagit to replace a broken window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leslie L.
02/2014
5.0
replacement windows
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Thomas H.
01/2014
5.0
auto glass
  + -1 more
performed job well
Description of Work: Repaired 1 windshield chip

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Neal B.
04/2012
5.0
replacement windows
  + -1 more
See 2nd and 3rd paragraphs above.
Description of Work: Window repair; for half-moon window. Outside weather stripping had come out. Reinserted and reinforced stripping. Work seem very meticulous and careful. Metriculos clean up. Required working on ladder. Service provided by Tim and support-person Ted; both very professional. Estimate given before work done, as promised by dispatcher/phone receptionist. Work then done immediately thereafter. Charge was for labor only. Company "dispatcher" was able to dispatch this team on the very next day I contacted her, and the repairment showed up exactly on time. Only discrepency was that dispatcher said that while new windows were warrantied, they did not warranty repair work, yet the lead repair person said their labor was guaranteed for a full year.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

John N.
06/2011
5.0
glass repair, auto glass
  + 0 more
All of my expectations were met.
Description of Work: Replaced windshield on my 2011 Ford F-150.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$371

RONALD F.
02/2011
5.0
auto glass
  + -1 more
It took 30 minutes for the repair
Description of Work: Fixed a rock chip on windshield

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Contact information

18440 72nd Ave S 18440 72nd Ave So., Kent, WA 98032

http://www.glassdoctor.com/seattle

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Glass and Mirrors,
Auto Glass,
Doors,
Skylights,
Window Tinting,
Egress Windows,
Windows - Safety & Security Film,
Screen repair,
Sunrooms and Patio Enclosures,
Kitchen and Bath Remodeling,
Glass Block

FAQ

Glass Doctor of Seattle & Tacoma is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Glass Doctor of Seattle & Tacoma accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Glass Doctor of Seattle & Tacoma offers free project estimates.
Yes, Glass Doctor of Seattle & Tacoma offers eco-friendly accreditations.
Yes, Glass Doctor of Seattle & Tacoma offers a 10% senior discount.
Yes, Glass Doctor of Seattle & Tacoma offers emergency services.
Yes, Glass Doctor of Seattle & Tacoma offers warranties.
Glass Doctor of Seattle & Tacoma offers the following services: Insulated windows. Shower & tub enclosures. Office glass. Doors. Table tops. Mirrors. Patio doors. Replacement energy efficient windows & auto glass.

Contact information

18440 72nd Ave S 18440 72nd Ave So., Kent, WA 98032

http://www.glassdoctor.com/seattle

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM