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(425) 646-6683
(253) 627-6683
(360)943-7246.
Business highlights
20 years of trusted experience
Emergency Services Offered
Services we offer
Home and Office Movers. Both local and long distance moving. Packing/ Unpacking Household Goods Service. Relocation Specialist.
Services we don't offer
We do not move or transport live domestic or exotic animals!
The crew did a great job. Very efficient and careful with the furniture. They organized the furniture and boxes into the garage so every thing fit properly-just enough room.
Description of Work: Moved all the furniture, boxes, clothes and plants out of the house into the garage and storage unit in the driveway as had the hardwood floors refinished
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ross B.
09/2016
5.0
moving companies
+ -1 more
unknown
Description of Work: After a rocky start (I called to confirm the day before and found I wasn't in the schedule although I had booked it a week before), move went pretty smooth. They moved a heavy upright piano from Kent to SeaTac and were very fast and efficient picking it up. I thought they took too long unloading it when they got here, which made the time go over the two-hour minimum, but otherwise I was very pleased.
Rating Category
Rating out of 5
Yes, I recommend this pro
Mark W.
01/2015
5.0
moving companies
+ -1 more
unknown
Description of Work: Moved large items.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jennifer B.
11/2014
1.0
moving companies
+ -1 more
Horrible experience. They arrived late and then disappeared for about 1 1/2 hours with my stuff in the truck. I would never refer them to anyone I know. They broke most of my furniture and didn't replace. They would not take my calls to get it replaced.
Description of Work: Moved us.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$400
ELENA S.
05/2014
2.0
moving companies
+ -1 more
My camera disappeared during the move. I inquired about this and the company thought I was accusing them of stealing the camera All I know is my camera was not found after they moved it. Also they did not properly move the contents of my freezer and refridgerator, luckily I able to salvage most of these items. I would not reccomend this company. Through email they said they would pay me $100 back for the camera, but they never did pay me back.
Description of Work: I hired them to pack and move my belongings.
Rating Category
Rating out of 5
quality
2.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0
$2,600
Debra L C.
05/2014
5.0
moving companies
+ -1 more
Fantastic! We have used this moving company 3 times now and will be using them again! Great people to work with!
Description of Work: Moved a piano.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
susan S.
12/2013
5.0
moving companies
+ -1 more
They were fabulous. My closing kept being delayed and I called on Saturday asking for a Sunday or Monday move. Most others didn't even call me back John did and said he had a cancellation. Damon, Jarrod and Eric showed up and worked extremely hard to get me moved in 7.5 hours. I had heavy furniture and we had access issues. It was not an easy move. They were totally awesome. They also set up the beds for me. They had incredible attitudes. I will hire them again for other projects.
Description of Work: On short notice moved me from a house into my new townhouse.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$937
Kristi R.
11/2013
3.0
moving companies
+ -1 more
John was very easy to schedule the job with and flexible on timing. I spoke to him on Friday afternoon and needed help unloading a truck the following Sunday afternoon. He said it would be a minimum of 3 hrs charge but forgot to mention the travel time charge. Perhaps he thought that he did, as we all make mistakes, but I spoke with him a couple of times to finalize plans and it was not mentioned. My husband helped the movers who were noticeably tired after moving people all day. It was late in the afternoon and my husband had driven from Portland to Seattle with the moving truck. When he called John to clarify the charges at the end of the job he did not receive the best level of professionalism over the phone which is why the rating was a C in professionalism and Overall score. It's unfortunate we cannot recommend this company. The pricing was cheaper than other companies called and we got what we paid for.
Description of Work: Unloaded a 26ft truck of garage items
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0
$322
ELLEN H.
09/2013
5.0
moving companies, piano moving
+ 0 more
It went wonderfully. I have old Oak furniture that was very heavy and awkward. They made sure to prepare it for the move carefully and were able to get it up my stairs. I was very impressed with that. I had dreaded my move, but I thought they did great. They worked very quickly and cleanly. I also thought that they were very friendly and careful. Finally, I do not remember the price right now, but I remember it was very reasonable.
Description of Work: The completed a move for me, including my piano. I moved roughly 30 miles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steve M.
08/2013
5.0
moving companies
+ -1 more
I was pleased to find a local company and they were willing to do a small job. They were very professional. I couldn't have moved these items myself.
Description of Work: Moved a heavy armour from the second to first floor and a heavy file cabinet to the second floor via a narrow stair.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Mark W.
07/2013
5.0
moving companies
+ -1 more
In on time. Went to work immediately and kept me notified of obstacles along the way.
Description of Work: Moved the heavy stuff
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Julie M.
06/2013
5.0
moving companies
+ -1 more
They were perfect. They wrapped and packed things with expertise so they would fit into a very small space. They were on time and very professional. I would recommend them.
Description of Work: Moved our belongings out of the house and into a U-Pack system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David J L.
05/2013
2.0
moving companies
+ -1 more
Never again, rude obnoxious drivers/delivery and dispatch, left truck blocking neighbor's high-rise building driveway, once they arrived late ar 4:30 pm, refused to move. When we called dispatch to report multiple com plaints from people trapped, the dispatch operator said its and quot;not our problemand quot; and refused to contact the driver. When the manager of the other building manager called the dispatch operator, and the operator began cursing at him and hung up. In our opinion they get a D- for customer service and lack professionalism. I would never refer or reccommend Family and Friends moving in the Puget Sound area and for sure not in Seattle.
Description of Work: Furniture Delivery
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$300
Richard P.
12/2012
5.0
moving companies
+ -1 more
I got no surprises; they performed exactly as expected. They put moving blankets on the furniture to protect it. They removed my sliding patio doors to make more space, and then reinstalled them. Had a little trouble with the weather strips on the doors, but those have always been a pain. One strip remains slightly damaged, but I'm not upset. I will replace it later. I was completely satisfied with the work they did.
Description of Work: All I needed was for some couches and chairs to be moved to upstairs and some to downstairs. They needed to go through my deck patio door and the downstairs patio door beneath the deck.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
James M.
11/2012
5.0
moving companies
+ -1 more
It went well overall. They helped me move a transaxle from a Car Dealer parts department to a storage unit I'm renting. There was a little confusion about the pickup place as they'd gone to the Dealer's Sales Department instead of their parts department, but that was resolved quickly enough.
Description of Work: This is the second time I've used Friends and Family Moving & Storage Inc, and both times they've been prompt, courteous, helpful, and provided same day service. Using their services in both these two occasions was probably overkill considering the large size of their truck but, in a pinch, if one needs something transported that's too heavy to handle by oneself, it's quite convenient. Additionally, both times, the object moved was quite valuable and the movers were responsible and careful. I'll very likely use them again....perhaps very soon.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Holly N.
10/2012
5.0
moving companies
+ -1 more
This company was great! They were on time, professional and friendly, and the price was fair and reasonable. The two guys who moved my furniture, Trevor and David were fast and efficient, and took great care with my table, which is an antique and special to me. I would recommend this company. I called several movers, all of whom had a four hour minimum charge. Friends and Family Moving and Storage Inc had only a two hour minimum. Well worth the money spent.
Description of Work: Moved a very heavy, solid maple table, six chairs and a lazy susan from my sisters home to mine. Every piece was carefully wrapped in heavy blankets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Roger R.
08/2012
5.0
moving companies
+ -1 more
They worked at a steady pace. We were amazed that there weren't any dings in the stair wells. They were very careful with our belongings.
Description of Work: They moved all of our large items to our new home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$900
Jerry L.
08/2011
5.0
moving companies, piano moving
+ 0 more
The condominium I was moving to had limited timeframe restrictions as to when the freight elevator could be used for moving in. Friends and Family was cooperative in working around those restrtictions. The arrived at my house on time and accurately timed the move so that their truck was packed to arrive at the condo at the appropriate time. They unassembled the piano and protectively wrapped its parts for the move into their truck. Everything arrived in good shape. The staff was friendly and pleasant to deal with. I was pleased with the experience.
Description of Work: Friends and Family moved a baby grand piano, a heavy wood library table, a large old wood filing cabinet, a sleeper couch, a sofa table, and several boxes of miscellaneous items from my in city residence to a downtown condominium. I selected this company because they could move a piano as well as household furniture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$479
Chris S.
06/2011
5.0
moving companies
+ -1 more
I had arraigned for movers to come at 8 AM on the 30th of May two weeks ahead of time not realizing it was a holiday. I asked about minimum charges and was told a two hour minimum was standard for weekdays, which was no problem for me. The truck arrived on time and after a brief walk through they got on it. They were fast and professional, my entire move took 3 1/2 hours! nothing was broken and after a brief question on a four hour minimum I was charged for 3 1/2 hours (the men got a good tip anyway...). Great crew, I'd use them again.
Description of Work: Moving from an apartment into a home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Kim M.
02/2011
5.0
moving companies
+ -1 more
They have always been excellent. We have used them four or five times. They have excellent service.
Description of Work: We used them for moving services.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$500
Karen W.
04/2009
5.0
moving companies
+ -1 more
This company was very professional from start to finish. Of the many companies I called they were the only ones to answer directly rather than voicemail. They scheduled the work on the morning of the day I requested and called the day before to confirm. The movers were scheduled to arrive between 8 and 9 a.m. and were at my door at 7:55. They moved everything I needed them to move within a half hour. While not a lot, I had three chairs, a credenza, a computer desk, a file cabinet, five file boxes and another five or more boxes of books and such. I had paintings and lamps. I had two stops to offload, one at my house and one at Goodwill. They were courteous, efficient, and professional. They delivered things to my house and put them in two different storage locations and then went to Goodwill. The whole move took about an hour and a half. I would not hesitate to recommend this company and would use them again myself if the need arose. The only thing that was not clear was the time element as they charged portal to portal and I did not know how long that would be before hiring them. But as they were so efficient and got the move done even faster than I had thought in my shortest estimate, I think the price was fair.
Description of Work: I hired them to move out of my office..
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
john B.
04/2009
1.0
moving companies
+ -1 more
Hired Friends and Family Moving to move two items from a relative's home in Edmonds to my home in Tacoma. Items moved were large wall wardrobe / entertainment center and upright piano. Told the movers in adance that these were the only two item being moved. Appt was at 10:00, movers showed up at 11:05; called dispatcher once and was told the movers "were on their way"; no explanation of when they would actually arrive. Piano was on a dolly, being pushed through a doorway. Movers were careless, caught the leg of the piano against the doorway and broke it right off. This was a 4 year old piano, never actually played; not old or broken, or pieces falling off. This piano was perfect until these movers broke the leg off. Piano was built in such a way that that the leg cannot be replaced; friends and family want to glue the leg back on and call it good. Two piano repair shops cannot replace the leg and adivse me that if glued, the leg will not support the piano weight for long. The piano is essentially shot. After breaking the piano the moving manager avoided my calls for 4 complete days before deciding to call me back. Since we elected "basic" insurance they are refusing to pay more than 60 cents a pound, or $240 dollars for any and all repairs. After breaking the leg, the moving company charged me $450, versus the original estimate of $330 with no explanation for larger charges.
Description of Work: Moving of upright piano and large wardrobe / enterainment center from Edmonds to Tacoma Wa. Moving from and to a single family home.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$450
JAYNE B.
06/2008
5.0
moving companies
+ -1 more
I was able to schedule something very quickly. They were very prompt, efficient and professional. This was a good experience. The cost was what I expected.
Description of Work: They moved furniture from one residence to another.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$209
mark G.
02/2008
5.0
piano moving
+ -1 more
Very well.. speedy same day service.
Description of Work: Picked up piano in Kent & moved to Juanita tri-level.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
RANDAL S.
04/2006
5.0
moving companies
+ -1 more
These people are great! They show up on time, work very hard and are very careful of your belongings. They are just the best, and I would recommend them to anyone.
Description of Work: Workers loaded my belongings from my home/garage into a POD storage container. After my move, they unloaded into my new home.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Moving Companies,
Piano Movers,
Storage
FAQ
Friends and Family Moving & Storage Inc is currently rated 4.4 overall out of 5.
Sunday: 7:00 AM - 7:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 8:00 AM - 5:00 PM
Friends and Family Moving & Storage Inc accepts the following forms of payment: MasterCard,Visa
Yes, Friends and Family Moving & Storage Inc offers free project estimates.
Yes, Friends and Family Moving & Storage Inc offers eco-friendly accreditations.
No, Friends and Family Moving & Storage Inc does not offer a senior discount.
Yes, Friends and Family Moving & Storage Inc offers emergency services.
No, Friends and Family Moving & Storage Inc does not offer warranties.
Friends and Family Moving & Storage Inc offers the following services: Home and Office Movers. Both local and long distance moving. Packing/ Unpacking Household Goods Service. Relocation Specialist.
We do not move or transport live domestic or exotic animals!