About us
Business highlights
39 years of trusted experience
Services we offer
Amenities
Free Estimates
YesAccepted payment methods
Reviews
3.631 Reviews
Showing 26-31 of 31 reviews
Emily H.
12/2015
fireplaces
+ -1 moreunknown
Description of Work: Communication was lacking in our experience. We wanted a scheduled service. We were told by the scheduler that we would be the first client to be serviced in two separate phone calls. The day of service arrived, and no one arrived at the time we were told. No one called either to let us know what was going on. We made 3 different phone calls to find out why that morning -- got voicemails and then finally called the store when they opened. Then we were told that we were scheduled much later in the day, which would not work as we were having a large gathering at the house. Afterwards, we were told we could be rescheduled on a different day but the timing would not be guaranteed. We put the rescheduled date on our calendar. Several hours later, another person called to reschedule. It seems the folks who are doing the scheduling and communication are disorganized -- and not talking to each other. |We ended up using another company who were cheaper (by~10%) and better organized -- there were no scheduling glitches with this other company!
| Rating Category | Rating out of 5 |
|---|---|
| responsiveness |
Dave D.
12/2014
fireplaces
+ -1 moreunknown
Description of Work: Contacted them twice and had someone come out for measurements. salesman never got back to me.
| Rating Category | Rating out of 5 |
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Dorothy E.
10/2014
fireplaces
+ -1 moreunknown
Description of Work: Install gas fire place.
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Yes, I recommend this pro
$3,000
Gary M.
06/2014
fireplaces
+ -1 moreunknown
Description of Work: We purchased a pellet stove from above, and had them install it. The stove worked for a few months, but then gave us trouble. We set up a time for a service person to come. They evaluated the problem and ordered a part, then after the part come in another tech came to install and told us that the our original part was not defective. He ended up using some duct tape to fix the problem. From start to finish the process took 8 months...
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$4,000
MICHELLE W.
03/2005
fireplaces
+ -1 moreOUR EXPERIENCE OF PICKING OUT A BEAUTIFUL FIREPLACE, DECIDED WHETHER OR NOT TO CHOOSE A HEATER RATED FIREPLACE AND WHERE TO PLACE THE THERMOSTAT. THE SALES LADY WAS VERY THOROUGH, PLEASANT AND DEPENDABLE.
Description of Work: WE PURCHASED AND HAD A NEW GAS FIREPLACE INSTALLED, HAD GAS RUN AND THERMOSTAT INSTALLED.
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
$1,653
ELIZABETH N.
03/2005
electrician
+ -1 moreMIKE WAS POLITE, FRIENDLY, AND VERY HELPFUL. AFTER TESTING ALL THE COMPONENTS OF THE FURNACE, HE FOUND THE PROBLEMS AND FIXED THEM. HE ALSO INSTALLED A FAN SWITCH, WHICH MADE IT POSSIBLE FOR AIR TO CIRCULATE THROUGH THE HOUSE. THE FAN HAD NOT BEEN UTILIZED SINCE THE ORIGINAL INSTALLATION OF THE FURNACE IN DECEMBER 2002. HE SOLVED THE PROBLEM VERY SIMPLY WITHOUT HAVING TO REWIRE THE ENTIRE FURNACE AND THERMOSTAT, THUS KEEPING THE COST DOWN.
Description of Work: AFTER A POWER SURGE, WE HAD THE FURNACE INSPECTED FOR ANY DAMAGE POSSIBLY CAUSED. THE TRANSFORMER AND THERMOSTAT WERE REPLACED. A FAN SWITCH WAS ALSO INSTALLED TO HELP CIRCULATE THE AIR IN THE HOUSE. ALSO INSPECTED WERE THE CIRCUIT BOARD AND IGNITION-BOTH WORKING FINE.
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Yes, I recommend this pro
$429.76
- 1
- 2(current)
Contact information
21402 84th Ave S, Kent, WA 98032
www.firesidehomesolutions.comService hours
Sunday:
ClosedMonday:
10:00 AM - 5:00 PMTuesday:
10:00 AM - 5:00 PMWednesday:
10:00 AM - 5:00 PMThursday:
10:00 AM - 5:00 PMFriday:
10:00 AM - 5:00 PMSaturday:
10:00 AM - 6:00 PMLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Fireplaces,
Gas Logs,
Garage Doors,
Natural Gas Lines,
Air Duct Cleaning,
Electrical
FAQ
Fireside Home Solutions is currently rated 3.6 overall out of 5.
Sunday: Closed
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 10:00 AM - 5:00 PM
Saturday: 10:00 AM - 6:00 PM
Fireside Home Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Fireside Home Solutions offers free project estimates.
No, Fireside Home Solutions does not offer eco-friendly accreditations.
No, Fireside Home Solutions does not offer a senior discount.
No, Fireside Home Solutions does not offer emergency services.
No, Fireside Home Solutions does not offer warranties.
Fireside Home Solutions offers the following services: Fireplace providers, maintenance, fireplace cleaning, upgrades, repairs
Contact information
21402 84th Ave S, Kent, WA 98032
www.firesidehomesolutions.comService hours
Sunday:
ClosedMonday:
10:00 AM - 5:00 PMTuesday:
10:00 AM - 5:00 PMWednesday:
10:00 AM - 5:00 PMThursday:
10:00 AM - 5:00 PMFriday:
10:00 AM - 5:00 PMSaturday:
10:00 AM - 6:00 PM