Central Fence & Deck

I called multiple times and left a voicemail but never received a reply and wasn't able to get an estimate for the project.

I got quotes for the exact same brand, style and height fence from 5 different companies. Prices ranged from a high of $33,000 to Central's bid of just over $11,000. In the end the bill was a couple hundred higher because of unforeseen miscellaneous costs. I gladly paid them. Work started late December 2016 and they worked through January, even in the snow. Workers were on time, courteous and hard-working and the work they performed was and still is METICULOUS. I've waited this long with a review to make sure the fence held and it has. These guys are precise. When you eyeball the posts, even now - nearly 10 months later - they are all in the same line and plane. Absolute perfection! They even custom welded part of the driveway gate because our driveway is at a slope; they did not charge for that (while they definitely could have) We continually get comments from passersby about how well it looks.

Called on 7/21/17, but the voicemail box was full, so I submitted their online form. After a week with no response, I called again and this time was able to leave a voice message, but it has now been nearly a couple months and I have yet to receive a call back from this company.

it went great and wonderful. I love this company

I got an immediate response to my initial inquiry to set up a time and date for an estimate on fencing. It was all downhill from there. No one showed up at the scheduled appointment time, no phone call. When I contacted them about their no-show, I received no response.

( they showed up and produced an acceptable bid with acceptable language) Kyle bid the job and tear out. Kyle built the structure. A team of workers completed the finished work. I did address any construct/ board cuts that I thought were not quite right ( not many ). The team was very quick and responsive to reworking or explaining and provided good quality finished work. the timeframe was influenced by supply such as: the glass inset is ordered, measured and supplied by a glass company. I am very pleased with the finished product. I am very pleased with the effort made to provide me materials options/choices at a reasonable price and a company that listened and addressed my issues promptly.

No one showed up and they did not call. When I called them they gave me an excuse as to why they did not show up. They refused to show up. I got very bad service from them. I don't think I ever got a quote. The quality of service was not good. I might consider using them again in the future since everyone I called did not show up for an appointment.

I could not get Renn to commit to a start date. He gave me one excuse after another this went on from May 22 2015 till July 27, 2015 till he finally admitted that he was over his head and did not know what he was doing, at that point I found a different contractor. I will never get back the time I wasted with this provider.

I tried contacting this company twice to get an estimate to replace existing fencing. I got no reply whatsoever.

The fence is still standing and is of adequate quality, but below were my complaints to the contractor and he refuses to address any of them. -Reimbursement to me for the cost of the paint which you will be receiving from paint company. ( I originally asked to have a protective product painted on my fence that would maintain the original beauty of the wood, but would also protect it and keep it from greying. By March 2015, I had large portions of my fence that were grey.) -Filling in the areas on my fence that a dog can get under. -Re-painting my fence. I told him I would pay only his cost. -Replacing a few boards that had become twisted. -Placing additional nails in loose boards. The owner came out to inspect my fence in May of this year and has taken no action to rectify the problems discussed at that time despite repeated requests from me in the form of phone calls, emails and a certified letter. I contacted WA State and was told this contractor has several complaints against him. He had no complaints against him when I contracted with him to build and paint my fence.

Actual conversation through Angie's List message system. Jim 7/12/2015 I need a wooden fence post replaced so my gate works again. Can you do this work? I have been trying to get someone to do this but nobody wants to work on a small job. Small jobs lead to bigger jobs and since I am disabled, I have to pay somebody to do the physical jobs. Thanks, Jim Central Fence & Deck 7/14/2015 where about are you located? we could stop by and do it really quick and soon if we are nearby or if you are close to our shop in Puyallup Jim 7/14/2015 XXXX 84th XXX XX X, Spanaway 98387 Central Fence & Deck 7/14/2015 okay, I can have someone stop by Thursday or Friday to do that for you it would cost $100 just to cover materials gas and labor. how tall is the fence? and is it a normal 4x4 pressure treated post or is it a 6x6 pressure treated post? Jim 7/14/2015 Give me a cell number to send you pics of the post Central Fence & Deck 7/14/2015 206-356-9904 that's my Cell phone, My name is Renn Jim 7/14/2015 Did you get the pics? Central Fence & Deck 7/16/2015 I did not, perhaps I was in a bad data reception area when they got to me Central Fence & Deck 7/16/2015 though I do believe I can have a crew stop by on Monday or Tuesday to replace the post. if that works for you let me know thanks Renn Jim 7/16/2015 Monday will be fine. Jim 7/16/2015 When you know an exact time please let me know so I can be sure to be home Central Fence & Deck 7/16/2015 will do. though ball park it will either be first thing around 9am or at the end of the day around 4pm. but ill let you know for sure Jim 7/16/2015 Thank you Jim 7/19/2015 Please let me know first thing Monday morning when you were going to be around here so I can make sure I'm home Central Fence & Deck 7/20/2015 i will be there at 11am if that works for you Central Fence & Deck 7/20/2015 actually my mistake my guys cant be there till tomorrow Jim 7/20/2015 Time?? Central Fence & Deck 7/20/2015 in the morning around 9 James Bowlin 7/20/2015 Great! See you then.

it was difficult to get a response initially from them, but the work was completed on time, in a professional manner, and the quality was excellent. my neighbors split the cost of our shared fence, and when they saw the workmanship, they hired Central Fence that day to do the rest of their fence (over 90').

There was miscommunication early on during the appointment process, but once we agreed on scope, they were very professional and provided me with a fair price. Work and craftsmanship were good and they even went the extra mile in making sure everything that the City of Kent needs for the permitting process were satisfactory! Will use Kyle and his team again! Thanks!

Not professional, Kyle did not respond with sketch, estimate, or anything except a lame excuse.

Far exceeded our expectations. Excellent workmanship and quality, conscientious, prompt and friendly. Will definitely use again. Other neighbors are already contacting Central Fence & Deck for their home projects.

After the initial estimate I had a lot of trouble getting in touch with this company. Their phone numer and website were both non-fucntional. When I finally spoke to someone from the company he told me he lost the phone and website due to phone comany merger. Beacuse of this I decided not to hire this company.

From start to finish Lynne was extremely helpful, responsive and professional. The installation of my new fence was scheduled and completed very quickly. I love my new fence and my yard was immaculate after the installers left. The price was more than fair and my new fence is beautiful! I would highly recommended Central Fence and Deck to anyone.

Lynne came out and took measurements. I gave her a list of our homeowner's association requirements for fencing and explained the modifications that I needed. She made some helpful suggestions for fencing close to a small tree that we did not want to move. I received a full bid from her via e-mail 2 days later. I gave her a call an she had me on her schedule for the following week. The workers who came out to put in the posts were prompt and professional. They explained to me exactly what they were doing and what the timeline would be. They did a great job with the posts and cleaned up after themselves. The posts cured in the ground for 2 days and the workers were back to install the fencing, again they were prompt and professional. They kept me informed of their progress as the day went on. They were short a couple of hinges for the gate and returned the first thing in the morning to complete the gate. The finished product is great, better than I anticipated. I am completely satisfied with the entire experience and wouldn't hesitate to use central Construction Fence and Deck again and I highly recommend this company.

It did take a little longer than I would have liked for a response to my email (it usually took about two business days when conversing over email), but it was all worth it. The staff were very professional and worked with us a little on price. They came out to give us a quote on a weekend, which was great and we had an estimate by about Tuesday. The foreman was professional and talked to our neighbor about their dog (even after we notified them the week prior about the project start date) so we didn't have to talk to them again. The crew of two guys arrived on time and got right to work each day. We were quoted about 4-5 days for completion and it took the whole five days. Afterward, we inquired about staining (because we have no time to do it ourselves) and decided the cost was too much. Lynne, who we worked with on the business side of things, even gave us some tips for staining when we declined that service. A bonus is they accept American Express, which wasn't listed on their Angie's List page. We'd definitely hire them again and highly recommend Central Construction Fence and Deck!

On the original date of the job, they did an overall good job, and very time efficient with quality work. There was a misunderstanding to what and quot;dog tightand quot; meant, as far as how the bottom of the fence met the ground. They sent James today to fix the fence bottom as it should be, and he did a great job. The fence is perfect now, and is very sturdy and very nicely done. I would recommend them definitely.

This company was a hassle to deal with from the get go. I had to follow up TWICE to even get the bid, then they completed the work in juts two days and the haste in their work showed. They left a huge mess with nails in the yard and wood scraps everywhere. They did come out to clean up the mess after I called and complained. After close inspection of the work I came up with a laundry list of issues that needed to corrected and I had to have the business manager come out personally to go over my list of concerns regarding the quality of the work. They did send a crew out to make the fixes but the workers seemed to lack knowledge of the product the were working with ( they could not figure out how the Trex floor boards of my deck attached as they have invisible fasteners underneath- and these are supposed deck EXPERTS???) Nor did they have the attention to detail in regard to the finishes. Boards were nailed with nail heads sticking out, they used nails on the handrail instead of screws causing the wood to start splitting, corner joints were not flush, 1/4 inch gaps where the railing met the support post and screws coming up out of the floor boards. It looked like the handy work of a amateur at best. My husband could have done a better job. This company was also supposed to paint the deck but have not responded to my emails or calls inquiring when this part of the job will be finished. We eventually had to go with another painting company in order to get the job complete. Based on the service, response time and overall quality of the work I would absolutely NOT recommend this company.

WOW!!!!....Absolutely awesome job done by this company, there is not enough words I could say about this company and how they handled everything with me. The day they showed up to start the job all h*** was breaking loose inside my house, and then there was a misunderstanding with where the new fence line was gonna be on one side. It was a really bad day the first day they came out, and I think I snapped at the guys because I was so stressed out about the misunderstanding and the other problem I was having inside my house. To make things even worse, I had to deal with all of this while I was at work and my wife was home stressed out just as much as I was. I talked with the boss lady:) on the phone that day and then meet up with her the following morning. Man did she bring me at ease, she was so accommodating and so understanding on what was going on. She helped bring my stress level way down, and by the time I was done talking with her I had no worries about my fence. My fence looks amazing, I absolutely love it. Good job all around with this company. All the good things you could say about a company, you could say about this company. Thanks guys!!!! If you need a fence company that put you at ease, and not have you worried about your fence....Central Construction Fence and Deck is your company to go with!!!! That price was for my wife and I's cost of the fence, we have neighbors in the back and on the right side of our house. The neighbors on those sides paid half.

Great service from the estimate to the work performed. Friendly, and knowledgeable service.

Based on the Angie's List reviews, I sent this vendor an email requesting follow up contact. I heard nothing. A week or two later, I called and left a voicemail message advising I would like contact to see about someone coming to my house to go over fencing solutions for my and quot;escape artistand quot; dog. When I bought the house a few months ago, it had (and has) an existing privacy fence, but it is rotten in some areas where it is in contact with the ground. I don't know at this point if the whole thing needs to be re-fenced or if there are other viable solutions. I had really hoped to hear from these people, but since it's been at least a month now, I think it's safe to say they aren't interested in my business. I know that people can have issues - family problems, vacations, etc. But I thought I might receive the courtesy of an eventual contact. I am very disappointed.

Central Construction Fence and Deck did a fantastic job! I have to say, I was beyond impressed with how professional and personable Lynne was. She came promptly to measure for the fence and helped me decide on exactly what was needed. I truly felt Lynne had the customer’s best interest in mind. It is very hard to find this level of service, quality, craftsmanship and professionalism. Keep this in mind when shopping around, My neighbor spent a fortune on a similar fence that was not built properly and he was so impressed with the great work they did for me that he is contracting them to fix all the mistakes the other company made!. And then another neighbor wants Central Construction Fence and Deck to build his deck!