Beacon Plumbing

OMG Beacon Pluming is the worst of all pluming industries I have every encounter. The two people came into my house are so unprofessional and arrogant. First they put there shoe cover then they removed it and ruined my $5000 new carpet. I asked them if they can give me a discount for ruining my carpet they told me I am a kid and left with out fixing and everything open or uncleared what they even did because I am still with out a furnace. Please make sure you don't use this company to work on your any of your house appliance ever!!

It was a pleasure. I called out of the blue, non urgent, and Sean and Josh arrived in less than an hour. They were knowledgeable, professional, and personable...all around great to work with! They gave me an estimate prior to starting the work. I knew what to expect. They performed the job safely. Thank you both!

Excellent service and knowledgeable people. Esther and Gato showed up and were highly skilled and very friendly. No freakin' here! Would definitely hire again in the future.

My experience with Beacon Plumbing was absolutely terrible. I called Beacon Plumbing because my second floor toilet had a slow leak which caused some secondary damage to the drywall and flooring. I was charged $2100 for a toilet replacement without being told that the restoration company coming in next day to dry the place would need to remove the toilet. The plumber knew this since he personally called the restoration company to make the appointment. I ended up paying $2100 to have a toilet for one night! The next day the restoration company recommended by Beacon Plumbing came in and placed the “new” toilet in the bathtub, which ended up breaking the bathtub. The worst part about this is that when people call Beacon Plumbing, they are in distress because it’s typically an emergency. This company takes advantage of their customers when they are most venerable and takes full advantage of the situation. Extremely unethical way to run a business. Beacon Plumbing will never reach out after a service to check on the customer and ask for feedback. I find it funny and interesting that their “statement of work” is handwritten and the only legible/recognizable characters are the amount of money you need to pay. They deliberately don’t want you to know what they are doing. So after paying upwards of $5k between Beacon and the restoration company, I ended up having a broken bathtub with a new toilet inside the broken bathtub. Images below: Please be advised, reach out to your Facebook community groups and see the communities experience with Beacon plumbing before thinking about calling them!

Five Star Review for Troy and Beacon Plumbing! Easy to book appointment/ they worked with my busy schedule; expert removal of complicated (Franke) faucet and replacement Rohl faucet functions perfectly...thank you Troy. Fair pricing and everyone from Beacon is friendly and respectful to a plumbing-naive home owner.