AAA Heating & Air Conditioning

Heating and Air Conditioning, Air Duct Cleaning, Water Heaters,

About us

We’ve Got Experience On Our Side! Our technicians have top level training and are EPA certified. It doesn’t get any better than that. You can bank on our technical expertise to solve just about any problem. We’ve heard and seen it all. Award winning. Additional DBA - AAA Heating & AC Inc. Financing AOC.

Business highlights

35 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Repair, maintenance & installation of heating and air conditioning systems, gas furnaces, electric furnaces, heat pumps, ductless heat pumps, duct performance testing, duct cleaning & duct sealing.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9226 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
0%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 76-100 of 226 reviews

Julie S.
01/2018
5.0
electrician
  + -1 more
It didn’t because your people did not ask me what type and these are chandeliers on cathedral ceilings. This is. or the fault of the service person. This is a scheduler issue. They should ask more questions. I decided against installation.
Description of Work: light fixtures installation was my main request when I called in.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AAA Heating & Air Conditioning
Thank you for your feedback about the service you received from our electrician as well as the feedback about us scheduling your service. We apologize for any frustration we may have caused by not knowing the height of your ceilings and therefore not being able to pass that information on to the electrician. We will certainly take your thoughts about this under consideration.

Erika R.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
Love this company so far. Professional, helpful, on time and hard working. Installation is happening today
Description of Work: New heat pump and furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AAA Heating & Air Conditioning
Thank you so much for writing this review. We appreciate your business and hope that you are very happy with your install!

Lindy L.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent follow through and knowledgeable staff. The technicians are consistently kind and courteous.
Description of Work: A blower motor.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from AAA Heating & Air Conditioning
We are so glad to hear this. Thank you for leaving us this positive review of our company and staff!

Charles Z.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
The technician diagnosed the problem correctly, unfortunately his first attempt to repair it did not completely fix the problem, but when I called AAA, over the weekend, fortunately, he was the technician on call, so I did not have to go over the whole narrative. He came in promptly and since he knew what was left out the first time he was able to complete the fix in less than five minutes. The system is working fine and I hope it is a permanent fix.
Description of Work: Repair heat pump system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AAA Heating & Air Conditioning
Thank you for sharing your experience with us. We are so glad we were able to get everything fixed for you over the weekend.

Nancy W.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
I was very pleased with the work that was done by Jared. It was a difficult issue to resolve and he stuck with it till he found the problem. I would definitely call on AAA heating and air-conditioning again for any electrical work that I needed done .
Description of Work: I needed to have my power to a new dryer checked .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AAA Heating & Air Conditioning
Thank you [Member Information Removed] much for sharing about your experience with Jared!

eric H.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent! VERY cheerful, diligent, and knowledgeable. Definitely would hire him and this company again.
Description of Work: Furnace inspection and maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from AAA Heating & Air Conditioning
We love hearing this! Thank you for sharing.

Alisha L.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent service. Very friendly and took the time to explain details to me and answer my questions.
Description of Work: Evaluated my heating/cooling system and changed the filter as well as diagnosed a leak for about 100 dollars.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from AAA Heating & Air Conditioning
Thank you for taking the time to share this with us. We are so glad you were well taken care of.

Claudia J.
11/2017
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Awesome job! It smells so yeah and clean!
Description of Work: Duct cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from AAA Heating & Air Conditioning
So glad you are happy with your duct cleaning! Thank you.

Alison W.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Received a text message from the company with a picture of the technician who would be doing the services. Took the time to explain what was done and answered any questions.
Description of Work: Semi annual maintenance check of furnace and heat pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AAA Heating & Air Conditioning
Thank you for taking the time to leave us a review. We are so glad you had a positive experience with your technician and that you like the texting feature giving you a heads up of who will be coming to your home.

Donnetta D.
11/2017
5.0
electrician, heating & air conditioning/hvac, air duct cleaning
  + 1 more
Excellent! We enjoyed working with each employee that came to our home.
Description of Work: Furnace replacement and air conditioner install, duct cleaning and sealing, upgraded electrical system in our garage.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AAA Heating & Air Conditioning
Thank you for giving us this great review! We are so glad that you were happy with each of your services with our technicians.

R G.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Britney and Aaron were superb. They are so good I signed up for the annual service. Good Job ! Thanks! Wish you didn’t give me the bad news on the heat pump!
Description of Work: Annual maintenance on furnace and heat pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Response from AAA Heating & Air Conditioning
Thank you so much for your positive comments about Britney and Aaron and thank you for signing up for our Priority Customer Membership. As for the heat pump, it's never fun to be the bearers of bad news, but it's good to hear that you had a positive experience in spite of learning something not so positive. We look forward to helping you make the best decision for your next steps.

Barbara O.
11/2017
5.0
electrician, heating & air conditioning/hvac, water heater repair
  + 1 more
Excellent, prompt, friendly & very professional. I have used AAA Heating for many years & have always been very satisfied. They try to accommodate my timeframe & are always prompt. I highly recommend them👍🏼
Description of Work: Did a full electrical check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AAA Heating & Air Conditioning
Thank you for your kind and thoughtful review. We appreciate you taking the time to write this and your loyalty as a long-time customer.

Pamela M.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Dave has come to our house a few times and he is friendly, fast and knowledgeable! I’m very happy with his work!
Description of Work: I have an inspection contract, and they are fabulous!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AAA Heating & Air Conditioning
Thank you for this great review about Dave V.! We are so glad to hear you had another positive experience with Dave and with our company.

James G.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
We had a furnace issue 2 days ago. We were again fortunate enough to have Colby Dotson from AAA come out that evening as our service technician. He remembered us from a service 6 months ago, and he was every bit as friendly, professional and helpful this time as he was last May. He was able to diagnose the problem (needed a new control board) but because of the furnace type did not happen to have that board with him. He promised to make sure one was ordered the next day and even made arrangements to pick it up himself to return to install. He thought it would be 2 days, but to our happy surprise actually called yesterday. He had picked up the part and came out last evening to complete the service. He also took care of our regular maintenance needs rather than have us make another arrangement. We cannot more highly recommend AAA and Colby Dotson.
Description of Work: Furnace failed. Could not correct ourselves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from AAA Heating & Air Conditioning
We love hearing stories like this! Thank you for sharing about your positive experience with Colby and with our company. We truly appreciate your loyalty as a customer and hope to hear about many more positive experiences from you.

Keven K.
10/2017
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Very well. AAA has the best customer service.
Description of Work: New furnace install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AAA Heating & Air Conditioning
Thank you for sharing about your experience with us!

DAN D.
10/2017
4.0
heating & air conditioning/hvac
  + -1 more
Went well ! A extended service agreement was accepted and then rejected by us. The plan is billed monthly and we wanted to pay the entire year upfront [ for that we would be charged more ] THAT IS BACKWARDS THINKING !!!
Description of Work: Furnace tune-up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$119

Response from AAA Heating & Air Conditioning
I'm glad that the appointment went well but I'm sorry that you don't agree with our decision to reward our monthly maintenance agreement customers with a lower payment.. The reason that the monthly payment is lower is because it actually reduces administrative costs for us when we don't have to enter new agreements in our system on a yearly basis. The monthly plan will continue indefinitely until it is cancelled by the customer, which means it is hands off for us once we enter it the first time. We pass our administrative savings on to our monthly customers to thank them for choosing that method. If you have any further questions about this, you are welcome to contact me at 253-630-9224 and I would be happy to discuss. Sincerely, Angie White, Customer Service Manager

Nithish M.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Slavi at AAA serviced my furnace. He was very professional and very knowledgable. He found out my two stage furnace was not connected correctly and because of that was simply working as a single stage unit. He fixed it for me for no charge. Over the last five years I have had multiple companies come out to tune it but no one has ever mentioned a word about this. Slavi spend a good amount of time tuning my furnace, and then checked the air flow/heat flow inside the house. I am glad I went with AAA this year and I am going to specifically ask for Slavi from here on.
Description of Work: Routine HVAC tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from AAA Heating & Air Conditioning
It's great to hear that you had such a great experience with Slavi! I have put a note in your account that you would like to have Slavi in the future. We appreciate that you took the time to share this with us and we look forward to serving you in the future.

BJ B.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Per Steve's recommendation No work was performed at this time due to timing and not a strong need. I will definitely call AAA in the future for more work because of Steve's honesty and professionalism.
Description of Work: Install gas lines, move water lines and install a new gas water heater.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AAA Heating & Air Conditioning
We are happy that Steve was able to help you determine that you didn't need to get work done at this time. We pride ourselves on being honest with customers and making sure that they are getting exactly what they need. We will be here for you in the future whenever you are ready to move forward with your project. Thank you for taking the time to let us know about your experience with Steve!

Wendy H.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
I have used AAA Heating and Cooling for many years. Colby has come out to my house on a number of occasions. He is always on time, friendly and professional. He is informative but doesn't try to sell me things I don't need.
Description of Work: Service tune up for furnace. There was a part that needed replacing as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from AAA Heating & Air Conditioning
Thank you for letting us know about your experience! You've been a great customer for so many years and we really appreciate you taking the time to write this review. Thank you!

Candice C.
10/2017
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Prompt, and it works great. Most important it is the right system for the house, and has reliable support in the local area. We were impressed by all the contacts made with the company.
Description of Work: Replaced a damaged HVAC system, inappropriate for house sold to previous owner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AAA Heating & Air Conditioning
We are so happy to hear that you have had good contacts with us. We hope your new system is comfortable as we get into this colder weather, and look forward to many more years of serving you and your family.

Eric G.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Steve gave me multiple options including raising it myself and how I could go about it. We went with that and it turned out great. I have never felt AAA is out to make a quick dollar, they want to make sure you get the services you need, even if it's something you can do yourself.
Description of Work: We had a heat pump installed in February of 2014 and wanted to pour a new patio this fall. Steve came out and gave me some options as to how I could raise the unit in order to get the concrete poured.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AAA Heating & Air Conditioning
Thank you so much for giving us this great review. We truly are grateful for your kind words and are so glad you had a good experience with Steve!

art C.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent service. Checked all of the systems in the furnace.
Description of Work: This was an annual furnace service and cleanup. The service was right on schedule, performed in a professional manner and gave us a good explanation of the results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$209

Evonne R.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
The technician was prompt. He changed the filter and pointed out a problem we had with our air conditioning. He emailed a detailed report. Great service. I would definitely hire them again.
Description of Work: We had preventive maintenance and a safety inspection done on our furnace and air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from AAA Heating & Air Conditioning
We appreciate that you took the time to let us know how we are doing. It's great to hear that you would hire us again! We will look forward to serving you again in the future.

Pam M.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Took a little longer than anticipated, had to return the next day to finish the job. But installers did a great job and system is working well.
Description of Work: Replaced heat pump & air exchanger.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AAA Heating & Air Conditioning
We appreciate your patience as we had to return to finish the job, but hope that everything is working smoothly now for you. Thank you for taking the time to let us know how we did!

Chris C.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
The service was great. Service tech was punctual and answered all questions. Have been using AAA Heating & Air Conditioning for a couple of years and am very happy with their service.
Description of Work: Twice yearly service on my Ductless heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

22641 83rd Ave S, Kent, WA 98032

http://www.aaaheatingac.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
AAAHEHA874QM
Trade License Locale
WA
Trade License Authority
Washington State Department of Labor & Industries
Trade License Expiration
11/14/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Water Heaters,
Heating Oil,
Energy Efficiency Auditing,
Plumbing

FAQ

AAA Heating & Air Conditioning is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

AAA Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, AAA Heating & Air Conditioning offers free project estimates.
Yes, AAA Heating & Air Conditioning offers eco-friendly accreditations.
No, AAA Heating & Air Conditioning does not offer a senior discount.
Yes, AAA Heating & Air Conditioning offers emergency services.
Yes, AAA Heating & Air Conditioning offers warranties.
AAA Heating & Air Conditioning offers the following services: Repair, maintenance & installation of heating and air conditioning systems, gas furnaces, electric furnaces, heat pumps, ductless heat pumps, duct performance testing, duct cleaning & duct sealing.

Contact information

22641 83rd Ave S, Kent, WA 98032

http://www.aaaheatingac.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day