About us
Business highlights
36 years of trusted experience
Services we offer
Services we don't offer
Amenities
Warranties
YesAccepted payment methods
Photos of past projects
Reviews
3.54 Reviews
Showing 1-4 of 4 reviews
Scott & JC C.
05/2014
house cleaning
+ -1 moreThey do a great job cleaning our house and they have regular service which we totally want.
Description of Work: Pro Maids provided me a housecleaning service.
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|---|---|
| quality | |
| value | |
| professionalism | |
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Yes, I recommend this pro
MELANIE R.
04/2013
house cleaning
+ -1 moreI expected a thorough cleaning of my house and was very disappointed. I would definitely not recommend this company and will never use them again. They charged me 420.00 to clean my house and did a poor job of it. I had to go around and clean after them. They never mopped the floors. In the agreement they were to include the stove and referigerator and after they said the job was complete I pointed out that they never did clean the stove or the referigerator. They said they didnt have time because they needed to go on to another job. I pointed out that the floors still had dirt all over them and they went around and just cleaned the spots I showed them. After a while I got frustrated with that and just ended up mopping the floors myself after they left. Later I noticed white streaks on my wood cabinets and then I remembered that I saw them cleaning my wood cabinets with the same sponge they used to clean the kitchen. Now I have permanent scratches in my wood cabinets. I called the company when I got the bill because the cleaning was 100.00 more than the original estimate even though they said they would take off for the oven and stove cleaning that never got done. They told me that there was nothing they could do about it. This is a very unprofessional company and I would not recommend them to anyone under any circumstances.
Description of Work: Housecleaning services. The service requested was a detailed cleaning of the house not including windows. THe agreement was that they would clean the house thoroughly and include the stove and the referigerator. THey did a moderate job of cleaning the house. They permanently scratched the wood cabinets. They did not even touch the referigerator or the stove.
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$200
Joan K.
08/2012
house cleaning
+ -1 moreIt went well
Description of Work: Overall housecleaning
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| professionalism | |
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Yes, I recommend this pro
$90
Heather S.
03/2012
house cleaning
+ -1 moreI used a coupon and that was really reasonable. Their regular prices are pretty high. They were excellent.
Description of Work: I used Pro Maids about a month ago for housecleaning.
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Yes, I recommend this pro
Contact information
10214 SE 240th St Ste B, Kent, WA 98031
12clean.comService hours
Sunday:
ClosedMonday:
8:30 AM - 6:00 PMTuesday:
8:30 AM - 6:00 PMWednesday:
8:30 AM - 6:00 PMThursday:
8:30 AM - 6:00 PMFriday:
8:30 AM - 6:00 PMSaturday:
10:00 AM - 7:30 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Doors,
Window Cleaning,
Landscaping,
Carpet Cleaning
FAQ
12clean.com is currently rated 3.5 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 6:00 PM
Tuesday: 8:30 AM - 6:00 PM
Wednesday: 8:30 AM - 6:00 PM
Thursday: 8:30 AM - 6:00 PM
Friday: 8:30 AM - 6:00 PM
Saturday: 10:00 AM - 7:30 PM
12clean.com accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, 12clean.com does not offer free project estimates.
No, 12clean.com does not offer eco-friendly accreditations.
No, 12clean.com does not offer a senior discount.
No, 12clean.com does not offer emergency services.
Yes, 12clean.com offers warranties.
12clean.com offers the following services: Complete home cleaning, dusting, vacuuming, sweeping, moping, removing dust and cobwebs, baseboards
Bio-hazard cleanup
Contact information
10214 SE 240th St Ste B, Kent, WA 98031
12clean.comService hours
Sunday:
ClosedMonday:
8:30 AM - 6:00 PMTuesday:
8:30 AM - 6:00 PMWednesday:
8:30 AM - 6:00 PMThursday:
8:30 AM - 6:00 PMFriday:
8:30 AM - 6:00 PMSaturday:
10:00 AM - 7:30 PM