Silverline Electric & Plumbing Services

Plumbing, Drain Cleaning, Kitchen and Bath Remodeling,

About us

Silverline, LLC has been proudly serving the Tri-Cities and Eastern Washington since 2004. As a locally owned and operated company, we specialize in Electrical, Plumbing, HVAC, and Central Vacuum services, offering tailored solutions for all your home’s essential systems. Whether you need routine maintenance, emergency repairs, or new installations, our team is dedicated to delivering the highest quality service. We’re committed to ensuring your complete satisfaction, and we won’t consider the job done until your issues are fully resolved and you’re happy with the results. With competitive hourly rates that vary by department, we make it easy to get the expert help you need. Don’t wait—contact us today and experience the peace of mind that comes with knowing your home is in the hands of professionals who care.

Business highlights

20 years of trusted experience
Se Habla Español
Family Owned & Operated

Services we offer

Expert Electrical, HVAC, and Plumbing Services in Tri-Cities and Surrounding Areas We specialize in providing top-notch residential and light commercial services across three key areas: Electrical, HVAC, and Plumbing. Whether you need repairs, new installations, remodels, or maintenance, our skilled team is here to help. Electrical Services: From wiring and lighting to panel upgrades and electrical troubleshooting, we handle all your electrical needs with precision and safety. HVAC Services: Keep your home or business comfortable year-round with our comprehensive heating, ventilation, and air conditioning services. We offer everything from system installations to routine maintenance and emergency repairs. Plumbing Services: Our expert plumbers are equipped to tackle everything from residential repairs and new installations to commercial plumbing projects. We handle piping, fixtures, water heaters, water softeners, and more. Proudly serving the Tri-Cities and surrounding areas, we are committed to delivering quality work and exceptional customer service in every project we undertake.

Services we don't offer

Call us and we can let you know how we can help!

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes



Accepted payment methods

Check
CreditCard

Photos of past projects

Reviews

5.022 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
5%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-22 of 22 reviews

Mike P.
12/2020
5.0
appliance repair, plumbing
  + 0 more
No issues, went great and took less than 45mins !
Description of Work: Remove old toilet and install new one

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$180

Annie M.
10/2019
5.0
plumbing
  + -1 more
He had a difficult task to remove the old cartridge due to extremely hard water. Kudos to Jesse for taking this on! Thank you, again!
Description of Work: Replacement of a Shower On/Off handle and cartridge & toilet tank leak.
Rating CategoryRating out of 5
Yes, I recommend this pro

John C.
08/2018
5.0
plumbing
  + -1 more
Jesse arrived early, did an excellent job as usual, and left the job site clean. This is the third time I have used Horizon Plumbing and would highly recommend them to anyone.
Description of Work: Replace garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Silverline Electric & Plumbing Services
You're a pleasure to work with Mr. [Member Name Removed]! Thank you for your business!!

Anne G.
02/2018
5.0
plumbing
  + -1 more
Arrived on time, worked fast. A very pleasant and knowledgeable team. Answered all of my questions and gave me great tips on my garbage disposal. Will use them again.
Description of Work: Kitchen faucet replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Edward R.
11/2017
5.0
plumbing
  + -1 more
They were very friendly and helpful. I tend to ask a lot of questions and they answered all my questions. Got a new high-quality hose bib. Asked a question about a toilet part in the basement bathroom and they fixed it at virtually no charge. Very happy with their work and recommend them highly.
Description of Work: Replace hose bib in backyard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Benita B.
11/2017
5.0
plumbing
  + -1 more
They showed up, diagnosed the problem, explained it clearly, fixed it immediately, and refused to charge me since it was so simple to resolve, and we had miscommunicated earlier about the time to meet at the rental house.
Description of Work: Had a leaking shower in a rental house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda C.
11/2017
5.0
plumbing, water heater repair
  + 0 more
It was a huge job. I had to get the siding taken off the back of my house to access the pipes for the bathroom and kitchen. My house is on a concrete slab, so the pipes were not just replaced but put in different locations as a workaround. They had to dig down 4 feet to replace pipe from the well to the house. At one point, Jesse and his wife and young son were willing to stay until as long as it took so I wouldn't be without running water even one full day but I told them to go home and come back the next day. When he started to drain my hot water heater, we discovered it was so plugged full of rust I would need a new water heater. He ran out and got one right then and sold it to me for his cost. Overall, I was so pleased with how hard they worked to get the job done quickly that I gave them a bonus.
Description of Work: I had them replace all my water pipes in my older home because the galvanized pipes were really getting rusty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

John E.
10/2017
5.0
plumbing
  + -1 more
Horizon was courteous, efficient, honest and informative. After estimating the job at nearly $400, Jesse charged $283 as he was able to complete the work in less time than planned. We now have a solid "go to" plumber for anything else which needs attention.
Description of Work: New ball valve installed in basement for shut-off of front hose bib in winter. New hose bib installed in carport and connected to cold water piping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$283

Daniel H.
09/2017
5.0
plumbing
  + -1 more
Jesse and his wife arrived promptly to assess the problem. They discussed my concerns and requirements. Then they left to acquire parts. They were very knowledgeable, and insisted upon using only quality parts. Everything went as planned and I was completely satisfied. The new spigot works great! I will certainly use Horizon again.
Description of Work: Front hose spigot was leaking badly and need replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Silverline Electric & Plumbing Services
We are happy everything is working great! Thank you for taking the time to give us a review!

dana C.
08/2017
5.0
plumbing, home remodeling
  + 0 more
I got quotes from three different plumbers and Horizon were not only the most reasonable, they were very personable, professional, and were some of the easiest people I have had the pleasure of working with. We are currently getting our place ready to sell, so I have dealt with roofers, painters, plumbers, electricians, & carpenters in the last month and these guys were the best to do business with! When we move into our new place, I will definitely be hiring them to do some upgrades to the new place.
Description of Work: They tore out and replaced a stand up shower & trim in my master bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Silverline Electric & Plumbing Services
Thank you for the review and kind words. We enjoyed working for you guys too and look forward to helping you in your new house!

RaeLynn Z.
08/2017
5.0
plumbing
  + -1 more
Jesse and His team were awesome from the day he went out to bid the job until the job was completed. He is very knowledgeable and responsive. On the job he went above and beyond, He kept me in the loop as to how the job was progressing, options I had for the jobs completion and was able to answer any questions I had. He worked with me so I would not go over budget during the remodel, while making sure that the house looked better than before. Jesse was professional throughout the entire job and made sure to clean up each day before leaving. There is no question about rehire, I will be calling him first in the future!
Description of Work: I needed to re plumb an entire 1950s house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from Silverline Electric & Plumbing Services
We are so glad that you are happy with the work we did. You were so easy to work with and we would love to help you again in the future! Thank you for taking the time to give us a review, we really appreciate it!

John C.
07/2017
5.0
plumbing
  + -1 more
They were both so kind and conscientious in everything they did. They had a few problems as was to be expected, in an older manufactured home, but handled everything to our satisfaction. The quality of their work was outstanding. After the sink was installed, they noticed some minor chips in the back. It was really not noticeable, but they insisted on removing the sink and getting a new one from the vendor. Everything was done to our complete satisfaction. I am so glad I found them on Angie's List, and will certainly use them in the future when we need any plumbing work done. I can highly recommend them.
Description of Work: New kitchen sink and disposal installed in an older manufactured home, requiring modifying the existing piping and drain system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,520

Response from Silverline Electric & Plumbing Services
Mr. [Member Name Removed], it was a pleasure to work for you, and we are so happy you are happy with our work. Thank you for the wonderful review.

GARY E.
06/2017
5.0
plumbing
  + -1 more
Great, work went well, they showed up on time and completed quickly and in a professional manner. Work site cleaned up after job was done. They finished off the exterior application with a nice cedar trim piece. I liked the high quality of materials and the workmanship utilized in my repair. I will use Horizon on any future plumbing needs I have and have already recommended them to my friends and co-workers. They were a very friendly and professional couple during all phases of the process, from scheduling thru work completion.
Description of Work: Three outside faucet bibs replaced, accessed thru crawl space under the house. I must note, a larger competitor wanted approx. $60 just to show up at our house....not to perform any work, just travel time ....to South Richland!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Silverline Electric & Plumbing Services
Thank you for your review! We are glad you called us and happy to work for you.

Scott J.
05/2017
5.0
plumbing
  + -1 more
Jesse and Mayam were awesome. They arrived on time and were able to assess the situation quickly. Even though the scope of the job expanded from the original estimate, the work was done well and the same day. I would definitely hire Horizon again.
Description of Work: Had three toilets and outside hose bib replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,550

Response from Silverline Electric & Plumbing Services
[Member Name Removed], thank you for taking the time to write this review. It was a pleasure to work for you, and we are happy we could help!

Lorie M.
04/2017
5.0
water softeners
  + -1 more
They were very friendly and were available within a couple of days so I didn't have to wait. Very affordable too. Thanks!
Description of Work: Horizon Plumbing installed and plumbed my house for my water softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Silverline Electric & Plumbing Services
Thank you for taking the time to give us a review, we really appreciate it. It was a pleasure working for you!

Alan H.
03/2017
3.0
plumbing
  + -1 more
Job wasn't attempted
Description of Work: Called to get an estimate on extending shower arm in culture marble bathroom. Not sure if the extension 12" which will hold the shower rain head is to heavy for the length and also need to be able to add diverter to be able to use hand held head. Wanted a professional opinion and was told they lived nearby and would be out next day. Called hr. prior to appointment and was told to busy with a contract they had and wouldn't be available for a month. No problem still can use old arrangement until he can be their. Must be to little of a job <$100 Just tell me job was to small

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
3.0


Response from Silverline Electric & Plumbing Services
I'm sorry we weren't able to help you with your shower head. We do small service calls. We signed a prior contract for a job that obligated us to a schedule that was too tight to fit you in. The schedule came out the day we were to give you an estimate. Again sorry for the inconvenience. We will send you a Starbucks card for your troubles.

Thomas T.
01/2017
5.0
plumbing
  + -1 more
My experience with Jesse and Maryam Hull at Horizon plumbing was by far the most valuable, quality, easy-going, smooth, and affordable service I have ever commissioned in my entire life. This is not an exaggeration in the least. These folks are prompt, kind, extremely knowledgeable, personable, and absolute experts at what they do. Jesse is a true craftsman at heart, using only the best materials (which he procures at very low prices and does not hardly mark up if at all), and always developing the most effective way to complete a job at the most fair price you can ever imagine. He quoted me at HALF the price of a large plumbing company in the Tri-cities, completed his whole list of actions items, and proceeded to work side by side with me in my crawlspace for an additional 5 hours, at 9 o'clock on a Tuesday, just to see the job through. His invoice came in at $200 UNDER the original bid price. This is probably an out of the ordinary situation, but it just goes to show you the true ethical and quality mindset this company maintains. Everything Jesse did at my home was completely world class and professional; he is up on all the prevailing codes, performed every service we needed with confidence and ease, as is INCREDIBLY fast and hard-working. I think he took one lunch break and one water break during the entire 2 day job and absolutely exceeded my expectations in every way. Not to mention his wife Maryam is super friendly and helpful, they allowed me to work side by side with them when I wanted to jump in to help out, and they remembered my cats name after only meeting her once. Seriously, who remembers someone's cat's name they met one time for like 15 minutes? Horizon plumbing that's who. I found Horizon on Angie's List, not knowing any plumbers in the area, and I can assure you without a doubt that if you call them you will absolutely not be disappointed.
Description of Work: Horizon plumbing re-plumbed nearly all the water and drainage systems in our small home(everything but the kitchen sink and the washer), helped me to install a tub, removed and replaced the rotted out subfloor in my bathroom, installed my shower trim and moved the water heater entirely before helping me install new heating elements in it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Response from Silverline Electric & Plumbing Services
Wow [Member Name Removed], we are thrilled that you are so happy with the work we did. It was a great experience for us as well and a pleasure to work for you and your wife.

rafael V.
01/2017
5.0
plumbing
  + -1 more
Very impressed with the level of service provided by Horizon. The service tech was very knowledgeable and explained to me that part of valve just needed to be tightened. He could have easily swapped the valve and charge me for the job but instead was honest and genuinely looked out for my best interest. Will be calling horizon for future work on a remodel and recommending to friends and family.
Description of Work: Checked a leaky valve

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Silverline Electric & Plumbing Services
Thank you for this wonderful review [Member Name Removed], it is much appreciated! We are happy we could help!

Sara N.
01/2017
5.0
plumbing
  + -1 more
He was very responsive, showed up on time on a very snowy day, and fixed the issue that day and at a very reasonable price. We will definitely use Jesse again!
Description of Work: Jesse fixed a improperly fitted sink and plumbing in our master bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Silverline Electric & Plumbing Services
Thank you for your review, it made our day! We were very happy to help!

marisa L.
12/2016
5.0
plumbing
  + -1 more
The plumber was fast and professional. He found a fork clogging the line and after replacing a broken piece of pipe everything was working like new again.
Description of Work: My kitchen sink was leaking and clogged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pam S.
12/2016
5.0
plumbing, drain pipe, drain cleaning
  + 1 more
Awesome! Horizon Plumbing responded quickly. Located plug but also found old galvanized pipes beginning to seep. After discussing options decided to have all pipes replaced. Work completed in 1 day with just a few things to finish next day. Never knew I could be so happy about plumbing! Horizon Plumbing was great to work with, professional, courteous, and very fair. I would absolutely hire them again and highly recommend them.
Description of Work: Have older home with a bathroom drain that plugged every few months. This last time I could not get plug cleared.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Silverline Electric & Plumbing Services
So glad we could help! Thank you for your business!!

Lily D.
12/2016
5.0
plumbing
  + -1 more
All done quickly and professionally !!
Description of Work: Fixed the leak in our kitchen sink, relaced the filters of our water softener and got my pearl earring out of the drain 😊

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    4121 W Clearwater Ave, Kennewick, WA 99336

    https://callsilverline.com/?utm_source=Google%20My%20Business

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 4:00 PM
    Tuesday:
    7:00 AM - 4:00 PM
    Wednesday:
    7:00 AM - 4:00 PM
    Thursday:
    7:00 AM - 4:00 PM
    Friday:
    7:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    SILVEPS897N6
    Trade License Locale
    WA
    Trade License Authority
    Washington State Department of Labor & Industries
    Trade License Expiration
    08/26/2021

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Kitchen and Bath Remodeling,
    Drain Pipe Installation,
    Water Filtration and Softening,
    Water Heaters,
    Central Vacuum Cleaning,
    Water Coolers,
    Heating and Air Conditioning,
    Electrical

    FAQ

    Silverline Electric & Plumbing Services is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 4:00 PM

    Tuesday: 7:00 AM - 4:00 PM

    Wednesday: 7:00 AM - 4:00 PM

    Thursday: 7:00 AM - 4:00 PM

    Friday: 7:00 AM - 4:00 PM

    Saturday: Closed

    Silverline Electric & Plumbing Services accepts the following forms of payment: Check,CreditCard
    Yes, Silverline Electric & Plumbing Services offers free project estimates.
    Yes, Silverline Electric & Plumbing Services offers eco-friendly accreditations.
    No, Silverline Electric & Plumbing Services does not offer a senior discount.
    No, Silverline Electric & Plumbing Services does not offer emergency services.
    Yes, Silverline Electric & Plumbing Services offers warranties.
    Silverline Electric & Plumbing Services offers the following services: Expert Electrical, HVAC, and Plumbing Services in Tri-Cities and Surrounding Areas We specialize in providing top-notch residential and light commercial services across three key areas: Electrical, HVAC, and Plumbing. Whether you need repairs, new installations, remodels, or maintenance, our skilled team is here to help. Electrical Services: From wiring and lighting to panel upgrades and electrical troubleshooting, we handle all your electrical needs with precision and safety. HVAC Services: Keep your home or business comfortable year-round with our comprehensive heating, ventilation, and air conditioning services. We offer everything from system installations to routine maintenance and emergency repairs. Plumbing Services: Our expert plumbers are equipped to tackle everything from residential repairs and new installations to commercial plumbing projects. We handle piping, fixtures, water heaters, water softeners, and more. Proudly serving the Tri-Cities and surrounding areas, we are committed to delivering quality work and exceptional customer service in every project we undertake.
    Call us and we can let you know how we can help!

    Contact information

    4121 W Clearwater Ave, Kennewick, WA 99336

    https://callsilverline.com/?utm_source=Google%20My%20Business

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 4:00 PM
    Tuesday:
    7:00 AM - 4:00 PM
    Wednesday:
    7:00 AM - 4:00 PM
    Thursday:
    7:00 AM - 4:00 PM
    Friday:
    7:00 AM - 4:00 PM
    Saturday:
    Closed