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Roto-Rooter Plumbing & Drain Service

Plumbing, Drain Cleaning

About us

Licensed. Facebook: https://www.facebook.com/pages/Roto-Rooter-Sewer-Service/125689594150773. Additional DBA - Straight Flush Inc.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing & drain solutions.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Financing Available

Reviews

4.010 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
0%
3
10%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.0
value
3.6
professionalism
4.0
responsiveness
4.0
punctuality
4.1
Showing 1-10 of 10 reviews

Erica G.
05/2022
1.0
plumbing, drain cleaning
  + 0 more
Roto Rooter employee shows up, pops the drain out, cleans some hair out and charged $400+. No tools needed and took 30 minutes max. NEVER AGAIN will we use Roto Rooter, what a rip-off.
Description of Work: bathroom sinks were clogged

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$405

Gregory G.
05/2017
5.0
plumbing
  + -1 more
Great. I would hire them again.
Description of Work: Fixed some loose pipes under my sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

christopher B.
06/2016
1.0
drain cleaning
  + -1 more
I had a terrible experience with Roto rooter and decided to join Angies list, one to avoid another fiasco, and two to alert others to the rip-off. I posted a F rated review, but I noticed there was no location information attatched to that review and in fact roto rooter had changed his contact information, apparently so he would not be locally associated. It's been about 2 months or less, i decided to check angies list, and guess what my F rated review is deleted, or at least when i search roto rooter, it doesn't come up. H'mm, does this mean you delete negative reviews from Angies List?? I had a terrible experience with roto rooter, i feel that they charged me 430 dollars for nothing, I hope i don't have a terrible experience with Angies List trying to warn off other folks.
Description of Work: Technician took 2.5 hrs at 160 an hr to identify the problem, At the end of it he could not be sure unless we tore up the floor for another, um, the quote was 960.40. My neighbor recommended Kary plumbing who fixed the problem for 250.00. Roto rooter has a brand name and as such in my opinion is practicing brand name rip-off of the average consumer with a plumbing problem like my self.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$430

Daniel B.
03/2015
5.0
plumbing
  + -1 more
I was really pleased!
Description of Work: They put in a whole new drain line to my septic tank!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,280

Alice A.
08/2014
5.0
plumbing, drain cleaning
  + 0 more
They were awesome. They gave me a discount. They were professional. I would definitely use them in the future.
Description of Work: I used Roto-Rooter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Eric D.
06/2014
5.0
plumbing
  + -1 more
Service went very smoothly. Even in the cold of winter, and a very busy time of the year for plumbers, they were one of the only available companies that were able to come out within a reasonable time frame. Even after scheduling a specific time, they were even able to come earlier than that. It was great service, very professional. Will definitey use them again.
Description of Work: Emptied septic tank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Tom R.
01/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$379

Caroline K.
12/2013
3.0
plumbing, drain cleaning
  + 0 more
I used Roto-Rooter Plumbing and Drain Service
Description of Work: I used Roto-Rooter Plumbing & Drain Service

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$169

Betty W.
07/2013
5.0
drain cleaning
  + -1 more
They were prompt, pleasant and professional. They worked quickly and efficiently. The receptionist that took my call was friendly, courteous and efficient. I have scheduled future work with them. All though they said I didn't have to do the work immediately I decided it was better to act now rather than suffer later. Before scheduling future work they are getting a second opinion to be sure the work needs to be done. I appreciate the second opinion. I have used Roto Rooter before and have always been pleased with their work. They have been taken over by a new company but their service remains top notch.
Description of Work: Cleaned out a drain and gave me a description of the condition of my drain (which is very old). I have scheduled future service on replacing pipes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159.21

tim H.
05/2013
5.0
plumbing, drain cleaning
  + 0 more
We had an excellent experience with them. They were always fast, very timely and very polite We recommend them to anybody. We will use them again in the future.
Description of Work: We used Roto-Rooter Plumbing & Drain Service for drain cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    801 S Clodfelter Rd, Kennewick, WA 99336

    www.rotorooter.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning

    FAQ

    Roto-Rooter Plumbing & Drain Service is currently rated 4 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Roto-Rooter Plumbing & Drain Service accepts the following forms of payment: Financing Available
    Yes, Roto-Rooter Plumbing & Drain Service offers free project estimates.
    No, Roto-Rooter Plumbing & Drain Service does not offer eco-friendly accreditations.
    No, Roto-Rooter Plumbing & Drain Service does not offer a senior discount.
    Yes, Roto-Rooter Plumbing & Drain Service offers emergency services.
    Yes, Roto-Rooter Plumbing & Drain Service offers warranties.
    Roto-Rooter Plumbing & Drain Service offers the following services: Plumbing & drain solutions.

    Contact information

    801 S Clodfelter Rd, Kennewick, WA 99336

    www.rotorooter.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day