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Merry Maids of Kennewick

House Cleaning

Reviews

2.03 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
33%
2
33%
1
33%


Rating CategoryRating out of 5
quality
2.0
value
3.3
professionalism
3.0
responsiveness
2.7
punctuality
2.0
Showing 1-3 of 3 reviews

maria J.
02/2015
3.0
house cleaning
  + -1 more
unknown
Description of Work: 3 bdrm. 2-1/2 bth. vaccum, mop hard floor, bathrooms, dust. Home 2000 sq ft. 2 adults, no pets, no kids. My problem, 2 nice cleaners but non english speaking. We have lots framed art on walls, they always left crooked, unable to communicate directly to cleaners. Too bad cause they tried hard but it was aggravating for me to try to explain when wanting something changed or done. differently. Kept service a year then decided to stop. We were offered to pay cash, we did, but the office didn't record cash twice so my husband became aggravated because he had to get an accounting from them.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0

$240

Ron W.
02/2015
1.0
house cleaning
  + -1 more
Very poor communication and unfortunately the owner of the company does not appear to care since we had problems in the past with teams showing up on time and nothing was done.
Description of Work: We were quite pleased with the team that came to clean for several months then one of the team members was no longer working for the company. So we were going to "try" another team but unfortunately the team that was to have shown up was more than 1.5 hours late - no telephone call or notification that they were going to be late. So needless to say we "fired" them that day. Was told that the team that was going to be there only had one person working that day.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$105

Michelle M.
07/2014
2.0
house cleaning
  + -1 more
unknown
Description of Work: The first clean with 2 ladies went great, but in the weeks that followed, it went downhill. The problem was not with the ladies but the fact that they were so over scheduled that they didn't have time to move anything or do an adequate job of general cleaning.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
5.0
responsiveness
1.0
punctuality
1.0

$110

    Contact information

    2636 W Bruneau Pl, Kennewick, WA 99336

    www.merrymaids.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    Merry Maids of Kennewick is currently rated 2 overall out of 5.
    No, Merry Maids of Kennewick does not offer free project estimates.
    No, Merry Maids of Kennewick does not offer eco-friendly accreditations.
    No, Merry Maids of Kennewick does not offer a senior discount.
    No, Merry Maids of Kennewick does not offer emergency services.
    No, Merry Maids of Kennewick does not offer warranties.

    Contact information

    2636 W Bruneau Pl, Kennewick, WA 99336

    www.merrymaids.com