Reviews
3.14 Reviews
Showing 1-4 of 4 reviews
Gregg C.
03/2016
appliance sales
+ -1 moreunknown
Description of Work: misdiagnosed the problem, stated ordered parts and would call back in a few days. A week went by with no word. Called office and they had no record of parts ordered or a need to schedule. I also never received a bill. Called another repair company, they were out the next day and had the repairs complete in 30 minutes.
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Clay J.
05/2015
appliance sales
+ -1 moreSales person was very helpful, prices very competitive. Then the "fun" started. The delivery date was missed/rescheduled. When the appliances arrived, the dryer top was dinged in several places, and the refrigerator front was also scratched by the packaging. We decided to live with the refrigerator; but the isntalled inisisted that we get the dryer top replaced, that took 2 weeks. The range (gas) and dryer needed to be installed by a 3rd party - that went pretty well, but there was discussion between the 3rd party and Fred's about the LP conversions on both and Fred's shipped the wrong dryer vent tubing, so we had to purchase that from the 3rd party The salesman at Freds also told us they would pay for part of the installation; but they billed us anyway (we paid it, since it was a small amount and not worth repeated phone calls to get fixed - left messages but never got called back). Now we're having an issue with the microwave - called them yesterday and was told a "dispatcher" would call me back to schedule a service apppointment. No callback. Called again this afternoon and was told "I'll walk it right over to the dispatcher". After an hour, called back again and this time the person told me "Oh, I can schedule it for you". Now the only problem is the day is 10 days out.
Description of Work: We purchased an entire set of appliances for new home (washer, dryer, range, microwave,refrigerator, dishwasher)
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$5,000
Chris F.
09/2014
appliance sales
+ -1 more..
Description of Work: Stove/oven repair.Along with getting my oven control panel fixed, I also needed a stove recall done. Frigidaire refered me to the local repair store, Fred's Appliance, made an appointment for me the following week and told me they would call to confirm our appointment. Not hearing from Fred's regarding the appointment confirmation times, I called them. I was told that they denied the service because they were just "too" busy for me and they couldn't do any servicing in the Tri-cities area. So if you're in the Tri-cities call someone else because apparently they don't have time for you.
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Bruce S.
05/2013
appliance sales
+ -1 moreThey had it in stock, they were very helpful on the floor talking about the product line and they were able to deliver the next day.
Description of Work: We had used Fred's Appliance. They sell appliances as the name implies and we just recently purchased a dishwasher and had it installed by them. It was last Friday and it costs $720.
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Yes, I recommend this pro
$720
Contact information
383 S Columbia Center Blvd, Kennewick, WA 99336
www.fredsappliances.comLicensing
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Service Categories
Appliance Sales and Installation
FAQ
Fred's Appliance is currently rated 3.1 overall out of 5.
No, Fred's Appliance does not offer free project estimates.
No, Fred's Appliance does not offer eco-friendly accreditations.
No, Fred's Appliance does not offer a senior discount.
No, Fred's Appliance does not offer emergency services.
No, Fred's Appliance does not offer warranties.
Contact information
383 S Columbia Center Blvd, Kennewick, WA 99336
www.fredsappliances.com